Monopolistic Competition in Dubai

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Name: - Ritesh Jeswani

Course: - BA. In Media and Communications

Semester: - Third Semester

Topic: - Market Structure – Monopolistic Competition

Reg. No: - 0702050

Subject: - Economics (ECN 201)

  • Firm Identification
  • Etisalat, formed in 1976, which was a strong monopoly in the Telecom industry of U.A.E till 2006 till a competitor Du emerged into the local markets. Making Etisalat a firm operating in a Monopolistic Competitive market. Etisalat came into operation on 30 August 1976. The corporation provides telecommunication services to the U.A.E. and is one of the foremost service providers in the Middle East constituency.
  • My Identification of this firm will be based only after 2006 with only a few insights from its history as a monopoly.
  • Behaviour of the Firm as a Monopolistic Competition

Etisalat as a monopolistic competition has gone through tremendous change. One of the most noticeable changes was its corporate identity, i.e., the Logo. Etisalat as a firm started to create a more intensive “people approach” marketing strategy by advertising on various mediums. Few of its well-known taglines were “Serving 13 million and many more” & “We thank all our 13 million customers”; something that it did not indulge in for more than 30 years.

Its advertising strategy now not only focused Arabs but also included other expat residents of U.A.E.

With the entry of a competitor market, Etisalat did not reduce its tariffs and talk time rates but did follow suite in the options and schemes to be provided to their customers. One of the examples would be the following article that appeared in  on March 18th, 2008.

(The article has been edited due to its size)

Etisalat and du unveil customer offers

by  on Tuesday, 18 March 2008

The UAE's two mobile operators have traded punches, by announcing rival offers in the same week. Etisalat launched its new reward programme at the start of this week, while rival operator du re-introduced its popular initial subscription offer at the same time.

Join now!

Etisalat unveiled its reward programme, dubbed ‘More', on Sunday,

allowing users to earn points based on their mobile phone spending. Points can be redeemed with Cellucom, i2, Paris Gallery, Blue Banana, Prime Limousine and Rotana Hotels Suites & Resorts. In addition, members can convert their points into Skyward miles, Emirate Airline's frequent flyer programme. The scheme, which is free from registration or subscription fees, is available for both pre-paid and post-paid customers. Points are valid for a period of two years.

As part of its first anniversary celebrations, consumer and enterprise subscribers who choose du's monthly plan will pay Dh125 ...

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