Thomas cook travel agent. This travel agent has destinations all over the world and is one of the biggest travel agents in the UK.
Tui tour operator. Tui is one of the worlds biggest tour operators. They have destinations all over the world offering different packages and hundreds of thousands of hotels.
Flybe Airline Company. Flybe are a low cost airline that flies within the UK and a few destinations in Europe.
Europecar rent a car. Europecar is a worldwide car hire company that has offices all over the world and can be found in many different airports over the world.
Inbound:
Bakers’ dolphin coach operator. Bakers dolphin coaches can arrange airport or hotel transfers and also do fully inclusive to any where in the UK and parts in Europe.
AC Tours Ltd. AC tours are a private destination management company that offer wide range of services such as Hotel prices, tourist escorts & specialists guides, eating out, travelling either on land or water and ticket prices for shows, performances etc.
Great days travel group is a family run inbound tour operator that specialises on Britain and parts of Europe. It can provide quantities of different information about hotels, sight seeing, theatre shows, transfers, motor-coach travel and ferry travel.
Domestic:
Alton Towers is one of the most well know theme parks in Britain. It is situated in Alton near Stoke and offers a never ending list of activities to do whilst visiting. There is two parts to this attraction; you have the water park and the theme park. Although the Alton towers theme park is situated on miles of countryside, it is a man made feature.
The Lake District is probably the most well known national park in the UK. With its beautiful scenery it attracts thousands of visitors a year. This outstanding park is natural attraction.
Skyes cottages is an organisation which provides information on self catered cottages in and around the UK.
The holiday inn would be classed as a serviced accommodation because it provides for you needs whilst staying in the hotel.
Newquay holidays would be an example of self catering holidays as all the cottages, villas and luxury apartments that they deal with are all self catering.
Super break holidays Is a tour operator that specialises on holidays within the UK. Its webpage provides many different types of breaks and holidays such as, short breaks, attraction breaks, deals with dinner, concerts and events. Also it provides many extra services such as Airport hotels, airport parking, rail tickets and coach travel.
National rail (also known as national express) is a train company that provides transport for all over the UK. It has eight different regions of travel and offers train travel for any destination from any destination.
Task 4.
Tourist attractions working with travel operators. For example, if you happen to be visiting Alton Towers, there is a free coach service from the train station to the theme park.
Airlines working with tour operators. For example, if you book a holiday through Thomas cook they may use Monarch as an airline company. This way both companies are making a profit.
Travel agents working with tour operators For example, when booking a holiday, travel agents need to work closely with tour operators so that they can book and confirm holidays to different destinations.
Task 5.
The relationships between organisations in the travel and tourism industry are important as they are dependent on one another so that they can provide the best products and services to the customers. For example:
- Tour operators build relationships with providers of the different services available in the travel industry to ensure the availability. Marketing, operation and sale of their holidays goes well with no problems.
- Local tourist boards, tourist attractions, coach operators and tour guiding services need to work together to provide excellent coach tours and visits.
- Some tour operators have combined and may own an airline and travel agency chain so that everything run’s efficiently.
- Tourist attractions building relationships with transport services so that the customers can visit attractions as a package as it would be easier for the customer, attractions are able to have specific tours and some attractions may be able to stay open later and open earlier as they will have definite tourists visiting by transport organised through them
Task 6
Many Travel and Tourism organisations have responded in the same way through the issues that have affected them in the last 10 years. The main change has been the merging of different Tour operators and airlines merging to become either Thompson (Tui) or Thomas cook. All the organisations that I enquired this with, all have said that it hasn’t affected them at all. Just that the business for that Travel agent has slightly increased and more flights are available due to the merging of recent airlines. There have also been issues including natural and physical disasters that have majorly affected the travel industry. For example the horrific events of 911, the majority of people feared of travelling to America in particular but there were also a percentage of people who were scared to travel by plane in fear of another terrorist attack. This affected America’s tourist industry for a short period of time but they quickly recovered after people became less feared of travelling to America for holidays. Natural disasters have also affected the travel industry, for example the tsunami that covered parts of Asia. People feared visiting places around there in case of another natural disaster. People then became aware that natural disasters could happen anywhere at anytime, so then tourism then started to pick up again as people were then booking various holidays throughout the world and back to places around Asia. One of the most recent issues that have affected the tourism industry is the credit crunch. The tourism industries were suffering as people weren’t having enough disposable income due to job loses and pay cuts. Therefore people weren’t booking holidays and different destinations around the world that reply on tourists were starting to suffer. Travel agents started to offer cheaper package holidays, last minuet deals and credit crunch prices. More people have started to book holidays since various deals have arisen.
