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Spoken Coursework It must be remembered that it is the beginning of the busiest time of year in the retail industry and we all should be glad it's

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Introduction

Spoken Coursework It must be remembered that it is the beginning of the busiest time of year in the retail industry and we all should be glad it's only an annual event. As sales assistants. We must be prepared. From good old Argos to useful Whsmiths, as it won't be easy for the following three months and many preparations have to be made in every shop, yes that includes you workers in the body shop as well. In this what could be branded a crisis I hope you won't mind if I address the workers in Queensgate at great length today. I hope that you all will make allowance for the small amount of energy you will have at the end of each and every day. ...read more.

Middle

I warn you sales assistants who have luckily not worked at Christmas time before and probably won't again after this; it is not a walk in the park, more like a trek. Please make allowance for the customers who manage to have a lack of patience and no manners as they left them at home, at this time of year; I assure you they are not always like that. You ask what is our policy? I will say: it is to get through this, with persuasion, stock knowledge and friendliness. With all our training on the new chip and pins and telephone systems if we work together, we can do it! You ask what is our aim? I can answer in one word: sales, lots of sales what ever it takes to get them, sales in spite of how tired ...read more.

Conclusion

But that doesn't mean that work will be any less easy in any other shop a Sale is a Sale. All customers have one thing on their mind, getting what they what and there not bothered about the rest of the items, which they don't want. Yes your shop floor will become messy but you need to do your best to keep it tidy and not give up and leave the mess. Because just like at Christmas your aim is still to get sales, sales that may mean a bonus for you or a even a pay rise. But I take my task with a smile on my face and hope in my heart. At this time I feel entitled to claim the aid of you all and I say "Come let us go forth together with our can I help faces on" these mad Christmas shoppers will not, I repeat will not get the better of us! ...read more.

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