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My Pharmacy Work Experience

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Section Five- Extension Activity During the five days I was there, I observed a lot of teamwork, and in my opinion that?s what is keeping the organisation going so successfully. For example, when new stock is delivered to the pharmacy, one person would open the many boxes, another would put the medication into piles according to name and strength and another would place these piles of medication on the shelves. It was a joy to watch for the first time, because I genuinely thought it would be impossible because of the great number of large cardboard boxes there were, but it was all finished in about half an hour. For each delivery that took place after this, I took part in this team, and I thoroughly enjoyed it. In addition, the main purpose of the organisation is to supply medication to patients, and I?ve seen that the pharmacy receives a lot of prescriptions with many items on it. On the Wednesday, I remember we had to deal with 100 prescriptions. Here teamwork is absolutely essential and I played a major role in collecting medication off the shelves according to what each prescription required. If I was struggling to find a certain medication, I would ask my colleagues and they would help me out, therefore making the process much quicker. It is important that you don?t make mistakes when collecting medicine, because if you give the wrong medication to a patient, then this could have severe consequences so I made sure I asked even when I was only slightly unsure. ...read more.


to complete one hour every day of attaching patient details onto the computer system. There is a great amount of scanning etc. to be done here and when I had arrived, there were about seven thousand sheets of different patient details on the computer system needed to be attached! For this reason, teamwork is crucial and the member of staff must co-operate to complete the one hour of attaching. However tedious it is, it is very important. I enjoyed every minute of my time in the pharmacy, and I also learnt a great deal. I just love working with medicines and I enjoy looking at the long names of medication and learning them. I now feel incredibly knowledgeable after my work experience. I know that if someone asks me what medication they need if they have a certain illness, I can tell them (for instance, high cholesterol levels which can lead to coronary heart disease- they should take Simvastatin tablets to lower these levels). Moreover, I liked helping patients and at the end of the day I felt a wonderful satisfaction. In the future I want to be helping people in this way and also feeling that I have genuinely helped some people with their lives. I experienced many different things from observing how the ICT in the organisation works, to observing how the staffs work as a team to get things done quickly and efficiently. ...read more.


I also did a 5 day work experience at Solihull Healthcare and Walk-In Centre, and there I learnt to communicate well with the patients as well as my colleagues. There I got the chance to be the receptionist and take the details of the patients, and I learnt a great deal, for example the main type of illnesses the British public have and the reasons why people come to the GP, from mild coughs and cold to severe sexually transmitted diseases. At the GP, I was lucky enough to use the computer system (called SystemOne) on a daily basis. I attached patients? details and records, and on my last day I booked a couple of appointments. I enjoyed this a lot. ICT is clearly extremely important in both the GP and Pharmacy, and I cannot say in which organisation ICT is more important, but I can definitely say that without ICT running both organisations would be very difficult indeed. In the pharmacy, ICT is used to order new stock of medication when certain medicines run out; I discovered that the inhalers ran out quickly as so did the Simvastatin tablets, showing that many people suffer from asthma and high cholesterol levels. There were a lot of diabetics too, in particular older people suffered from diabetes. In contrast, the GP used ICT mainly to book appointments, register new arrivals who now pay tax to the Solihull Council and to attach patients? details, which are on paper (written by the doctors), to the computer system. ...read more.

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