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Louise Constable English Original Writing Coursework - Work Experience It was as if they hadn't noticed my presence, not realising that I was only on work experience, and not a fully qualified member of staff. Well this is not to say that all the members of staff were fully qualified. Some of them were more brain dead than a fly that has just been swot against a brick wall and had its brain splat through the front of its head. I was left in charge of thousands of pounds on the till, which was a privilege in some ways, but a big responsibility, whatever way you look at it, it was a somewhat daunting thought. Did they not realise I had never properly used a till before? Does helping occasionally in a corner shop constitute proper training? There was a woman, shopping with her babbling mother; they were looking for birthday presents for their perfect little angel. They had selected some presents out of the usual range for spoilt little girls. ...read more.
To use the till you have to type in a code for each separate item. This special code is four numbers long, so if mistakably typed in for the price it would make something in the region of thousands of pounds. This is exactly what I did. Instead of typing in the code and then typing in the price, I managed to type the code in twice, therefore, instead of the price being about ninety pounds it was four thousand, three hundred and forty pounds, as the item code was 4340. I didn't realise immediately that I had over charged the woman, so I proceeded to do the woman's bill. When I finally got to the end of what seemed to be an endless supply of toys I pushed the total button to find that the bill was about five thousand, five hundred pounds. I wasn't paying adequate attention obviously, because otherwise I wouldn't have the told the woman the total amount before checking it. I just told the woman the amount with out really thinking about it. ...read more.
The woman did not accept her numerous apologies and said that she would close her account with the store and she then stormed out leaving the piles of toys on the counter. The manager glared at me as if I was something that she had picked up on her shoe on the way into work, she just walked away from me leaving me to put away all of the toys the woman had previously chosen. I also had to work out how to void the woman's bill. The woman on the opposite till looked at me with a face full of relief that it hadn't happened to her. The way I felt about the whole affair, someone might have just run me over instead, crushing all my bones, but leaving me still half alive. It was as I expected, the next day they moved me onto a different department, far away from the toy department and I was kept far away from any tills. You might say that this experience was quite an accurate encounter of what happens when you do things wrong in a work place, I tell you one thing, I've learnt from my mistakes. ...read more.
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