• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

2.3 - Communication

Extracts from this document...

Introduction

2.3 - Communication Communication Classification Oral Communication Oral communication is also called verbal communication. It is when parties talk and listen to each other, and is quick and clarification is easier. The receiver is able to ask questions to get feedback on what they have heard, however the communication skills of the speaker will greatly determine the effectiveness of the exchange. Advantages Disadvantages Questions can be asked Not always truthful Less delay on answers No permanent record Little to no cost More difficult to communicate confidential messages Able to judge employees communication skills May be more time consuming Body language, etc, can be judged Written Communication This is a form of non-verbal communication. ...read more.

Middle

These include graphs and charts, sign language and body language. Formal and Informal Communication Informal Communication This is when there are informal channels for communications, such as grape-vine communication [gossip]. This may hinder communication; however it also has a number of benefits. It may serve to foster a sense of belonging, security and mutual support and pool ideas from different groups. Formal Communication These are the official channels of communication, often marked by written communication. The most common example of this is passing information from a manager to a subordinate. Barriers to Effective Communication Noise is any barrier to effective communication. ...read more.

Conclusion

As technological progress is made, these methods continue to improve. However, there are still disadvantages to these communication methods. They tend to have high set-up costs, such as for laying down land-lines or setting up internet for the business. There will also be ongoing fees from the internet service provider. There is also the risk of the programs crashing, or the internet or phone lines being hacked and compromised. This is especially a risk for e-commerce with online credit card payments. For video conferencing, there may still be a time-lag. Consequences of Poor Communication * Low morale * Greater error and reworking * Loss of competitiveness * Lack of control ?? ?? ?? ?? http://ibscrewed4business.blogspot.com/ ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our International Baccalaureate Business Studies section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related International Baccalaureate Business Studies essays

  1. Difference in working culture of Malaysia & Singapore

    Singlish is heavily discouraged by the government. According to the 2010 official census, nearly one in three Singaporeans speak English as their home language. Chinese is the most common home language, used by about half of all Singaporeans. Singaporean Mandarin is the most common version of Chinese in the country, with 1.2 million using it as their home language.

  2. Finance and business questions and answers.

    invest this amount, after 10 months time the amount to be paid to bank will be equal to the amount which will be received in US dollars. 3) BMW can also hedge their currency exposure by entering in currency futures.

  1. Orgnizationl, Theory, Change & Culture

    The chief of staff schedules the routine problems, and checks that they are completed. If a problem is not routine, the chief of staff notices. He passes it to the expert, who solves the problem, and educates the staff - converting the problem into a routine problem.

  2. The Main advantages and disadvantages of mixed economy system

    In the economical analysis part main macroeconomic indicators for 5 major economies were displayed and analyzed in order to prove the importance of governmental control over economy. Appropriate conclusions and recommendations were made according to the research questions and tasks.

  1. Introduction to e-commerce. Benefits, risks and legislation.

    ________________ Task 2 P2 - You need to discuss the impact of security and legislation on e-commerce businesses. Also, mention the impact of initially setting up the e-commerce site (i.e., hardware/software infrastructure, hiring staff to maintain site, etc.). Impacts of e-commerce system: E-commerce has made a huge impact on society.

  2. ITGS portfolio. What was the impact of the hacking of the Playstation 3?

    For the PlayStation 3, Jailbreaking is used as a restricted platform to run unlicensed or homebrew software.

  1. To what extent does Visual Communication take part in good advertising?

    in a public medium in order to promote sales or attendance. It is an important tool of sales promotion. Advertising consists of all the actions involved in presenting a non-personal, oral or visual, sponsored message regarding a product, service or idea.

  2. Questions on Globalisation and International Trade

    4. Choose two countries that appear to be culturally diverse. Compare the culture of those countries and then indicate how cultural differences influence (1)the costs of doing business in each country (2)the likely future economic development of that country

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work