• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

2.3 - Communication

Extracts from this document...

Introduction

2.3 - Communication Communication Classification Oral Communication Oral communication is also called verbal communication. It is when parties talk and listen to each other, and is quick and clarification is easier. The receiver is able to ask questions to get feedback on what they have heard, however the communication skills of the speaker will greatly determine the effectiveness of the exchange. Advantages Disadvantages Questions can be asked Not always truthful Less delay on answers No permanent record Little to no cost More difficult to communicate confidential messages Able to judge employees communication skills May be more time consuming Body language, etc, can be judged Written Communication This is a form of non-verbal communication. ...read more.

Middle

These include graphs and charts, sign language and body language. Formal and Informal Communication Informal Communication This is when there are informal channels for communications, such as grape-vine communication [gossip]. This may hinder communication; however it also has a number of benefits. It may serve to foster a sense of belonging, security and mutual support and pool ideas from different groups. Formal Communication These are the official channels of communication, often marked by written communication. The most common example of this is passing information from a manager to a subordinate. Barriers to Effective Communication Noise is any barrier to effective communication. ...read more.

Conclusion

As technological progress is made, these methods continue to improve. However, there are still disadvantages to these communication methods. They tend to have high set-up costs, such as for laying down land-lines or setting up internet for the business. There will also be ongoing fees from the internet service provider. There is also the risk of the programs crashing, or the internet or phone lines being hacked and compromised. This is especially a risk for e-commerce with online credit card payments. For video conferencing, there may still be a time-lag. Consequences of Poor Communication * Low morale * Greater error and reworking * Loss of competitiveness * Lack of control ?? ?? ?? ?? http://ibscrewed4business.blogspot.com/ ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our International Baccalaureate Business Studies section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related International Baccalaureate Business Studies essays

  1. Identify and describe all the types of information and communication technology (ICT) from pages ...

    They also allow messages to be sent from one company or person to another outside normal office hours and the information can be received the next working day. This is particularly useful when there are time differences between countries. Paging devices: These devices are especially useful for people who work

  2. This paper will concentrate on Apples Apple TV business, and its complementing iTunes business.

    declined from 75% in February 2007 to 70% in February 2s008 - a small but significant drop in overall "share of screen time" among digital video users. At the same time, the percentage of video consumed on a PC among digital video users increased from 11% to 19% during the

  1. The Main advantages and disadvantages of mixed economy system

    All these factors have caused a birth of a new era of business. Nowadays new businesses appeared, which are able to outcompete old giants. And only those giants who learned to move and react quickly survived.

  2. Finance and business questions and answers.

    = $ 503,500,000 Ten month forward rate is 1 Pound = $1.754 Amount received on October 28, 2011 in pounds = 287,058,153 Other ways of hedging pound/dollar exposure: 1) One of hedging is to invoice the sale value in UK pounds so that a fixed amount in UK pounds will

  1. Orgnizationl, Theory, Change & Culture

    In a "cross functional team", like an executive committee, the boss has to be a non-expert, because so many kinds of expertise are required. Organization: Cyclical structure A theory put forth by renowned scholar Stephen John has asserted that throughout the cyclical nature of one's life organizational patterns are key to success.

  2. Questions on Globalisation and International Trade

    Different class structures and social mobility also raise the costs of doing business, for if there are inhibitions against working with people from different classes, then the efficiency with which information can flow may be limited and the cost of running a business increased.

  1. Introduction to e-commerce. Benefits, risks and legislation.

    Hardware devices and how they support e-commerce business: - Mobile devices: It gives the ability to manage commerce using a mobile device, such as a mobile phone, a Personal Digital Assistant (PDA) and a smartphone. Mobile devices have become a part of ecommerce since new applications have been introduced.

  2. To what extent does Visual Communication take part in good advertising?

    Web designing and graphically oriented usability are also forms of visual communication. It is what a designer tries to communicate with its audience or rather customers. On the other hand advertising describes or draws attention to (a product, service, or event)

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work