• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

2.3 - Communication

Extracts from this document...

Introduction

2.3 - Communication Communication Classification Oral Communication Oral communication is also called verbal communication. It is when parties talk and listen to each other, and is quick and clarification is easier. The receiver is able to ask questions to get feedback on what they have heard, however the communication skills of the speaker will greatly determine the effectiveness of the exchange. Advantages Disadvantages Questions can be asked Not always truthful Less delay on answers No permanent record Little to no cost More difficult to communicate confidential messages Able to judge employees communication skills May be more time consuming Body language, etc, can be judged Written Communication This is a form of non-verbal communication. ...read more.

Middle

These include graphs and charts, sign language and body language. Formal and Informal Communication Informal Communication This is when there are informal channels for communications, such as grape-vine communication [gossip]. This may hinder communication; however it also has a number of benefits. It may serve to foster a sense of belonging, security and mutual support and pool ideas from different groups. Formal Communication These are the official channels of communication, often marked by written communication. The most common example of this is passing information from a manager to a subordinate. Barriers to Effective Communication Noise is any barrier to effective communication. ...read more.

Conclusion

As technological progress is made, these methods continue to improve. However, there are still disadvantages to these communication methods. They tend to have high set-up costs, such as for laying down land-lines or setting up internet for the business. There will also be ongoing fees from the internet service provider. There is also the risk of the programs crashing, or the internet or phone lines being hacked and compromised. This is especially a risk for e-commerce with online credit card payments. For video conferencing, there may still be a time-lag. Consequences of Poor Communication * Low morale * Greater error and reworking * Loss of competitiveness * Lack of control ?? ?? ?? ?? http://ibscrewed4business.blogspot.com/ ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our International Baccalaureate Business Studies section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related International Baccalaureate Business Studies essays

  1. The Main advantages and disadvantages of mixed economy system

    Figure 3.3 Source: https://www.cia.gov 3.2. Macroeconomic indicators for United Kingdom Despite losing its colonies and political and military influence after World War I and World War II, the UK has a developed and prosperous economy in many spheres, such as agriculture, natural resources, financial services and banking.

  2. Finance and business questions and answers.

    be received whether US dollars falls or increase as compared to UK pound 2) BMW can create a hedge by fixing the value of receivables now in domestic currency. This way is called money market hedge. BMW can borrow money in us dollars, then convert this in UK sterling and

  1. Orgnizationl, Theory, Change & Culture

    The other direction is "executive" and tries to get projects completed using the experts. Projects might be organized by regions, customer types, or some other schema. matrix management Ecologies This organization has intense competition. Bad parts of the organization starve.

  2. Identify and describe all the types of information and communication technology (ICT) from pages ...

    Email: The email system has allowed businesses and individuals to communicate immediately with others via processed text or images. The information sent from one email address via a computer, model and telephone to another computer is stored by the 'server'.

  1. Difference in working culture of Malaysia & Singapore

    The economy heavily depends on the industry and service sectors. Singapore is a world leader in several areas: it is the world's fourth leading financial centre, the world's second biggest casino gambling market, the world's top three oil refining centre.

  2. Introduction to e-commerce. Benefits, risks and legislation.

    Computers support ecommerce business by giving the ability for users to shop online, moreover users can check the product they like if it is not available in store. You can make online payments and transactions via online. Also, banks such as HSBC, Barclays provide internet banking where users can check their balance online instead of having to go outside.

  1. Questions on Globalisation and International Trade

    For example, while in the US we may get down to business first, and then get to know each other socially later, in many South American countries it is important develop a good social relationship before trying to discuss business issues.

  2. To what extent does Visual Communication take part in good advertising?

    Web designing and graphically oriented usability are also forms of visual communication. It is what a designer tries to communicate with its audience or rather customers. On the other hand advertising describes or draws attention to (a product, service, or event)

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work