• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

How to manage your own performance in a business environment

Extracts from this document...

Introduction

´╗┐Kelly James Unit 301 ? Manage own performance in a business environment The purpose and benefits of planning your workload is mainly so you are managing your time effectively and are able to plan your day, Time Management is a very important as your time on each task can be limited within a fast paced environment. I personally use a ?To Do? list which is an excellent way of planning and identifying all the tasks you need to complete within a specified time frame. I would usually write a daily list in order of importance with a ?must do?, ?should do? and ?could do? columns, I would then deal with the urgent matters first, daily tasks second and finally the trivial tasks if I had time any remaining task would then be carried over to the following day. This will also enable me to delegate any tasks to colleagues as and when necessary. In my work environment I am very much accountable for my own actions as I am the only member of staff that carries out my role, although I am still accountable to my centre manager to provide cover or carry out additional tasks as and when needed. In certain scenarios this can affect my own workload in these cases I have to ensure my manager is fully aware of my workload in order to provide me with the additional time I may need to complete those tasks. I feel that being accountable to others for my own work is very important; this assists the management team and colleagues alike so they ...read more.

Middle

In my job role, there are certain cases where various members of staff are involved in the development and progress of specific customers. This means that I have to ensure all changes and updates are communicated to those staff to ensure the staff member can keep an accurate account of that customer?s progress. My own progress with administration duties is reported to my managers and colleagues via email and various other correspondences this enables them to keep up to date records and allows my manager to track my progress towards my set targets. I regularly self- evaluate my own progress to locate and recognise any potential mistakes or areas that may need further improvement, this is important as it ensures a productive working atmosphere, less customer complaints and less disruptions to planned work-loads. It also allows me to use my time more effectively as I am constantly updating my weaker areas which enable me to work more efficiently. In my job, I deal with a variety of different learners with mixed abilities, ages and backgrounds. It is important that we safeguard our staff and customers and also have strict policies on equal opportunities, bullying and harassment and health and safety, procedures ensure that everybody deals with things in a similar way which ensures consistency. Guidelines are also in place so that each member of staff is aware of their own roles and responsibilities which ensures accountability. It is important to set high standards in your work as this maintains the level of customer service provided to your clients is of the best standard and ensures ...read more.

Conclusion

This is a valuable, and valued, skill in any employee. In every organisation in the country, employees are expected to work productively alongside a variety of people including those from different backgrounds with different ideas and attitudes. In the worst workplaces this mixture can be volatile and result in back- biting, arguments and power struggles but in the majority of workplaces staff treat each other with honesty, respect and consideration on an everyday basis. This promotes good working relationships, increases team moral and makes it a more productive atmosphere to work in. We have strict policies with regards to ensuring we promote team moral and respect each other?s skills and abilities. I try to ensure that I am honest with each and every piece of information I give even if this is even if some of this criticism is negative. I always promote feedback and constructive criticism to all staff, this enables staff to address weak area and be praised for stronger areas. I respect the wishes and requests of my colleagues and always attempt to accommodate them where I can, this means our team are multi-skilled and can cover various roles should the need arise. In certain situations I am required to support staff members with tasks that I would not normally undertake, this is important so that every member of the team feels supported by their co-workers. This can also prevent stress or additional problems in the workplace, the benefits of this are a more co-ordinated and happy workplace where all staff take accountability for their actions but feel able to ask for more support if necessary. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our International Baccalaureate Business Studies section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related International Baccalaureate Business Studies essays

  1. Project Management - planning an all inclusive carnival concert in the North Western end ...

    One objective is for this event to be successful and without mishaps. Project Oversight The project will be controlled by the Project Manager where there are four additional members that assist in the day-to-day activities of the project. The Project Manager will manage internal control with the help of the

  2. HRM - how Marks and Spencer motivate their staff.

    Importantly Herzberg viewed pay as a hygiene factor which is in direct contrast to Taylor who viewed pay, and piece-rate in particular Herzberg believed that businesses should motivate employees by adopting a democratic approach to management and by improving the nature and content of the actual job through certain methods.

  1. Advance Professional Development

    Why it is important to have "self -review" * Reflective record of management examples in achieving my objectives * Why it is sometime important to get support of others in achievement of goals and objectives. * Provide a report which include relevant examples from PDP (Task 1)

  2. This paper will concentrate on Apples Apple TV business, and its complementing iTunes business.

    Similarly with increased bandwidth in the Internet backbone and the availability of excellent compression technology, movie and television studios wanted a way to delivery video content piracy-free. With the advent of the video iPod, this video content could be effectively downloaded on a portable device.

  1. New business plan

    (Collier 2003) Therefore, what we offer is the tourism products of food by tourists. The product of our new venture - the Royal food cuisine will give customers, mainly the tourists, a chance to experience this very unique and original Chinese cooking fashion.

  2. Financial Controller - Business Partner or Not? This is an investigation of the claim ...

    Arguably, this might suggest that there had been no change or that the change was somewhat marginal. Job advertisement from 1980 When comparing the 1980's adverts with the ones from 60s and 70s one could see that the ones from the 80s were more gender neutral.

  1. Business plan for Laundry Toaster laundry dryer.

    It has been estimated that in verbal communication, the information is communicated in four ways these surprising relative percentages: Content 7% Tone 33% Body Language 55% Other 5% 1. Design for Manufacture. Design to maximize ease of manufacture by simplifying the design through part-count reduction, developing modular designs, minimizing part variation, designing a part to be multi-functional, etc.

  2. Case Study of Reach Out, a business providing therapy to children with autism.

    Subsidized Act of reducing the price paid by customers through financial assistance. (usually a part of the cost is paid by the producer or public funds are used) 1. Statement of financial activities (SOFA) A report of the revenues and expenses incurred by the business.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work