Leadership and Organisation in a Restaurant Business.

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Smith’s Restaurant

                                                                                             

             

                     Programme Title              :     Higher National Diploma

                     Assignment  on              :     Organisations and Behaviour

                   

                   

                   Module Tutor                  :      Amadou Jammeh

                     

                     

                     Prepared By                 :    M M Arafat Rahman  

                                                                 ID: 2386

                                                                 HND in Business      


Table of content

Page no

Organisation Structure [P1]--------------------------------------------------------------     3

Organisation structure in Smith’s restaurant [P2]------------------------------------      4

Factors that influence individual behaviour[P3] -------------------------------------     4

Principles and Practices of organising [P4] ------------------------------------------      5

Different approaches and organisation[P5] ------------------------------------------      6

Different tyopes of leadership[P6] ----------------------------------------------------      7

Different Motivation Style[P7] --------------------------------------------------------      7

Relationship between motivation theory and management and impact [P8]----       9

Groups [P9] ------------------------------------------------------------------------------      9

Factors that will lead to effective teamwork [P10]----------------------------------      9

Technology on Team functioning [P11]----------------------------------------------     10


From: M M Arafat Rahman

Assistant manager

Smith’s Restaurant

To: Mr Smith

Managing Director

Smith’s Restaurant

As a multi culture city London is very popular with many international cuisines. In the same time London city is centred for many attraction. So UK national and tourist play vital role for this restaurant industry. Smith’s Restaurant is situated in central London covered by many tourist places. Day by day the number of customer is increasing because of it’s European and international cuisines. To cope with this growing business company should maintain an organisational structure, the approach towards the employees must be positive and motivated. Everyone should have a clear idea about the leadership style of the company. although you are highly experienced in this types of business, but the situation just after this recession is much different from other time for expanding the business. There is a economic and proved business paln needed to make the chain of restaurant. In my report I m going to discuss these things and try to find out the best possible way which is suitable for current economic situation.

Organisation Structure [P1]

Almost all of the restaurant in UK are flat structure accept some big chain restaurant. In contrast to a tall structure organisation, only one layer of management in flat structure organisation. Chain of command in this types of organisation is short. On the other hand controlling power is wide.

                                     

Organisation structure in Smith’s restaurant [P2]

As it is a family owned business, here you have direct controlling power as a managing Director. Smith’s Restaurant is flat structure organisation using typical hierarchic. Usually in flat structure organisation more trained employees are involved in decision making process. Flat structure usually takes place in small organisation; also on a small scale within large organisation. When these began to grow and expand, the company turn into a hierarchical organisation structure. On the other hand, though you are assisted by two assistant managers and three supervisors, sometimes many decisions are taken by your own power. Many operational issue such as recruiting staff, marketing and sales promotion are control by the department head in a flat structure organisation, but in this company you rarely with your subordinates.  

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Affects of this structure: There is a good understanding between top management and staffs. So it’s easy to transmit top management decision to staff, lower management cost, any decision can be taken easily and inexperience staff can learn quickly by getting direction from senior management. Decisions are taken quickly, so subordinates have very little idea what is going to be. At the same time implementation of any new strategy can be difficult, if the staffs are rarely interested about it. Sometimes this reluctance decrease employee’s attentiveness towards his duty.

Factors that influence individual behaviour[P3]

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