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6) Aside from the usual service given for attending spa centers, what added services would you be interested in:
7) If there is a new spa in your village and it's your "spa day" or suddenly you just want to go to a spa center, would you try it? :
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8) Are you willing to pay more for a different and better experience in our spa center? :
9) What situations/statuses are the reasons why you never go to spa centers? :
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Definition of Terms
Haven – A place of safety, a refuge or sanctuary.
Therapy - Comes from the Greek "therapeia" meaning "a service, an attendance". Therapy was (and is) a service done to the sick.
Partnership - A partnership is an agreement between two to twenty (limited by law) persons to contribute money, labor and skill to a business and to run it for the benefit of all, dividing profits or losses in agreed proportions.
Detoxify - To free (as a drug user or an alcoholic) from an intoxicating or an addictive substance in the body or from dependence on or addiction to such a substance.
- To neutralize.
Stress - constraining force or influence: as
- a force exerted when one body or body part presses on, pulls on, pushes against, or tends to compress or twist another body or body part; especially : the intensity of this mutual force commonly expressed in pounds per square inch
- The deformation caused in a body by such a force
- A physical, chemical, or emotional factor that causes bodily or mental tension and may be a factor in disease causation
- A state resulting from a stress; especially : one of bodily or mental tension resulting from factors that tend to alter an existent equilibrium
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Chapter II
Organizational and Management Feasibility
Business Name
EARTH’S HAVEN
A haven is a place where you could be safe. Our spa is a safe place on earth where you can forget all your worries, relax and just feel great.
Logo & Description
Our logo is the earth with an ‘H’ on its center. The letter H stands for the word ‘haven’.
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Mission & Vision
Mission
Our goal is to give our clients the best possible chance to be successful. We want our clients to be pleased and proud that they chose us to serve them. We would like to provide our guests an experience that enables each one to feel good and have a sense of purposeful leisure.
Vision
We want to expand our business and make it grow nationwide. We want to be known by the Filipino people.
Forms of Ownership
Partnership
- A partnership is an agreement between two to twenty (limited by law) persons to contribute money, labor and skill to a business and to run it for the benefit of all, dividing profits or losses in agreed proportions.
The group decided to have a partnership because joint decision-making may lead to better results. It also enables better contact with our clients. We want to combine our skills, personal qualities and administrational abilities for a greater efficiency.
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Organization Structure
Management Head
This is the one who will control the business or the establishment.
Finance Department (Manger)
This is the one who will be holding the money of the establishment and the one who will budget the money
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Qualification requirements:
Masseur / Masseuse
- Physically Fit
- At least 5’4” and above
- Good Moral Values
- Literate
- High school/College Graduate
- Good Personal Hygiene
Attendant
- Physically Fit
- At least 5’4” and above
- Good Moral Values
- Literate
- High school/College Graduate
- Good Personal Hygiene
Cashier
- Physically Fit
- At least 5’4” and above
- Good Moral Values
- Literate
- High school/College Graduate
- Good Personal Hygiene
Janitor
- Physically Fit
- At least 5’4” and above
- Good Moral Values
- Literate 24
- High school Graduate
- Good Personal Hygiene
Guard
- Physically Fit
- At least 5’4” and above
- Good Moral Values
- Literate
- High school/College Graduate
- Good Personal Hygiene
- Official Security Guard
Duties of Employees and Employers:
Duties of employees
1) To take reasonable care of the health and safety of themselves and of others who may be affected by what they do or forget to do
2) Not to misuse any equipment that is provided for safety purposes (for example, fire extinguishers or safety goggles)
3) To follow instructions from the employer on health and safety matters and attend relevant health and safety training
4) To report hazards and defects observed in the workplace.
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Duties of employers
1) Provide all necessary information, instruction, training and supervision to enable individuals to be safe
2) Provide and maintain a safe place of work with safe entry and exit
3) Provide and maintain a working environment that is safe and without risk to health
4) Provide and maintain systems of work that are safe
5) Arrange for the safe use, handling, storage and transport of articles and substances.
Employee Salary and Benefits:
- Promos like free massage, packages, and gift certificates for other people. 10% discounts
- 5 days allotted for sick leave.
- 10 absences for a whole year.
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Chapter III
Marketing Feasibility
Marketing Description
Top 3 Competitors
Built in 1996 on a 2,400 sq. m. lot along Acropolis Green Subdivision, 80 E. Rodriguez Jr. Avenue, Libis, Quezon City, this four-story health facility became one of the pioneering health facilities in the Philippines that offered a complete array of the following services: massage therapies, facial, foot and body care treatments. Our therapists and aestheticians are trained to provide the kind of treatment that each guest deserves. A modern, ultra-hip Gym Center located at the second floor with the latest gym equipment plus a room for aerobics, yoga and pilates classes completed the physical set-up.
Antel Group of Companies is a privately owned real estate company engaged in the development of various estate endeavors. Antel prides itself in developing excellent real estate projects that is based on funding all land purchases through equity (ownership right)/ (equity finance)/risk interest or ownership right.
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This assures clients of prompt delivery in all projects and has been the company’s practice since its inception in 1986. Antel has received unprecedented success in a wide range and diversity of real estate developments in only 18 years. These include five residential high rise buildings, 3 corporate high rise towers, and a 46-hectare residential community in key areas of Metro Manila, particularly, Makati, Greenhills, Roxas Boulevard and Cavite.
All these projects are sold out even before their completion as a testament to the loyal following among its satisfied clientele built on its impeccable reputation as an excellent Realty Company developed through the years. Antel went into joint venture effort in two of most prestigious projects: the EDSA Metro Manila Rail Transit III, an infrastructure and Manila Southwoods Golf and Country Club—a resort, golf and country club development.
Mandala Spa ushers in a new era in spa culture, setting industry standards while leading the way towards enlightened spa service. The culture that pervades is one of beauty and wellness, serenity and tranquility, where each member of the staff as well as the guests is constantly enveloped in an environment leading towards personal growth.
Mandala Spa’s refined spa culture is such that each member of the staff is trained and immersed in enlightened, dynamic and intelligent spa service. Each one is committed to deliver mindful service and soulful care towards themselves, the team, and the guest. At Mandala Spa, we believe that a better world begins with the self.
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General Marketing Practices
Our Spa Center is open during Sunday, Tuesday, Thursday, Friday, and Saturday of the week. During Monday and Wednesday of the week, our Center is closed.
Opening and Closing Hours:
10:00 am – 10:00 pm
Employee’s Shifting Hours:
First Batch:
10:00 am – 12:00 pm *
*12:00 pm – 4:00 pm
Second Batch:
4:00 pm – 6:00 pm *
*6:00 pm – 10:00 pm
* Intervals with 1 hour break for employees. Each batch will take shifts during break.
Proposed Marketing Program
We will offer promos and discounts during holidays and during summer. We will offer reservations during special occasions like Anniversaries, Birthdays and other occasions.
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Chapter IV
Production Feasibility
Production process
Massages & Therapies
Massages are offered to further improve the wellness of the customers. There are different types of massages. They differ from the title they have and how they are done. Following massages can be utilized:
This is literally an outdoor massage wherein a delightful experience of lying under the stars as a therapist massages the entire body.
Reflexology is a natural healing art based on the principle that there are reflexes within the hands and feet that correspond to every part of the body. By doing so, it relieves tension and improves circulation that diminishes fatigue. Using thumb and finger pressure on the reflex points of the feet (which correspond to all areas of the body) to assist in achieving balance within the body.
A smooth, flowing style that promotes general relaxation, improves circulation and range of movement, and relieves muscular tension.
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This type of massage is a combination of reflexology and Swedish massage to achieve balance within the energy centers of the body and to work into the muscle tissue releasing toxins. This massage will leave you in a complete relaxed state.
This therapy uses scented oils, candles, incense and the likes to help relax body and the state of mind.
This service helps in exfoliating the body of dead skin cell for a soft and supple feel.
This service helps in revitalizing stressed muscle in the face to look young and fresh after a long day of work. It is also performed to maintain good looking aura.
Foot scrub helps in relaxing muscle tension and in blood circulation. At the same time, exfoliates dead skins within the foot.
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Project site/location
= Elizabeth Seton School
= Village Center 2
Our Spa Center is located on G. Licaros Street near Abel Nosce Street and near the restaurant Vibang’s Delight.
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Machines, equipments & furniture
Raw materials requirement
(Monthly Supply of Raw Materials)
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Waste and Waste disposal method
In the world’s popularity, Rampant Spa’s as well as fads of saving to see numerous establishments of Spas sprouting anywhere, the concern of their legalities, approvals, existence and above all the sanitation would have been anticipated by the authority/ies.
Like just other permitted and allowed structures before they shall be built, sanitation is one of carefully being considered or prioritized, aside from of course the effort of the government in educating people regarding proper way of waste management in general.
SPAS are also contributory in the number of establishments and residential in the bulk of our wastes, namely water disposal, and sewerage and solid wastes managements. This concern must not be neglected just for the sake of allowing their incomes as part of our government’s revenues. Through taxes and other miscellaneous fees that these businesses are paying, and yet our environment/s would be of least prioritized and of sacrificed.
You must have to consider the waste water disposal, its impact and mitigation, there must be a proper water treatment and disposal practice, proposed project, spa, would have to utilize septic system for wastewater treatment and disposal, considering also the gray water (all waste water excluding toilet wastes).
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Provisions must be made for disposing of material cleaned. From filters bid of backwash water in manner w/c will not creak a nuisance. The backwash water must be disposed of in accordance w/ applicable local low and regulation, sanitary drainage. Disposal of diatomaceous earth must be made so that no solids appear in the wastewater. Using separation bank, stand trap, or any other method approved by the health authority.
The storage bid collection and disposal must be conducted to create no health hazards, rodent harborage, insect breeding areas and accident or fire hazards or aim pollution.
Key concepts for:
Solid wastes are possible groundwater contamination, air pollution and odor may be displeasing to the public either visually through odor, solid wastes may be a breeding ground for disease-causing vectors (e.g. mosquitoes, rodents, insects, thus advisory and enforcing policies must be set by the government as boards formed for regulation, licensure and oversight of solid waste.
- Recycling can/must be one way of procedure, such as on those empty containers. Sterilize them as well before reusing.
All refuse must be stored in fly proof, watertight, rodent proof containers. Containers must be maintained on collection stands designed to prevent tipping and must be provided on sufficient number and capacity to property store all refuse.
In the areas(spas) in which volatile chemicals are used for two or more chemicals are mixed and the reactors of those chemicals is likely to produce or noxious gases, vapors fumes or suspended particulates must be equipped w/a fume hood. Any activity that produces toxic or noxious gases, fumes or suspended particulates must be conducted under the fume hood.
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An aspirator or suction bulb must be used for drawing a liquid into a pipette.
All garbage containers all over the spa must be conveniently located, deposited in containers that are closable, durable, non-absorbent, protected against vermin and clean.
Open burning, open dump. Scavenging uncontrolled removal of material from the solid waste stream for any purpose in a manner which interferes with the safe, efficient operation of the system. Salvaging controlled removal of material from solid waste stream for reuse sale or recycling.
Transfer station must be defined where solid waste processing site where solid waste is transferred from one vehicle to another vehicle or storage device for temporary storage until transferred to a disposal site.
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4.8 Production costs
(Estimate for 1 year June to May)
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Chapter V
Financial Feasibility
Total Project Cost
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Current Operating Needs
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Financial Analysis
Income Statement
(Projected for 1 Month)
Our target service income for a month is Php 400,000.00. For a month we will be spending Php 171,794.75 plus 30% tax. Our Net Profit is Php 108,205.25. We will be using our profit to upgrade our facilities and equipments, and also to improve our service.
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Chapter VI
Socio-Economic Feasibility
Beneficiaries
Consumers
Consumers benefit services like our massages, facials, manicures, wraps, baths, and many more services. In these services, consumers get to relax, attain pleasure and wellness, and socialize with other people. Detoxification brings about many health benefits in our consumers such as relief from joint pains, headaches, high cholesterol, unexplained tiredness and/or irritation, and overall wellness of the body.
Community
Not only consumers benefit from this business but also the community of the Spa Center. Many people nowadays are working hard to raise their family and to have a living. Surely they are stressed with their everyday work and are craving for relaxation. Our Spa Center ensures the community a place to relax, to have a break, and to set their problems aside.
Government
Of course the government will surely benefit from us. With all the taxes, bills, and payments we have to pay to legalize our business. Also, business means money; so, we are participating in the flow of the economy.
