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ITGS portfolio Loss of employment and privacy issues regarding the rise of online grocery shopping Area of Impact: 3.1 Business and employment

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Introduction

Portfolio Assignment #3 Loss of employment and privacy issues regarding the rise of online grocery shopping Area of Impact: 3.1 Business and employment October 14, 2010 Word Count: 987 http://www.guardian.co.uk/business/2010/jul/07/amazon-groceries-ocado-flotation Presentation of the Issue: Recently, 1Amazon launched a grocery division online, including 22,000 different products ranging from Kraft, Nestle, Pampers and many other brands. The idea of online grocery shopping is becoming a well-liked form of technology and customers are realizing the benefits it can provide. Some advantages of grocery shopping online would be the great amount of convenience it would provide for busy parents, flexibility of grocery shopping times, the ability to get specialty products that local grocery stores may not have and it can help the shopper be aware of the subtotal by simply checking the list of foods that have been picked. With advantages, come disadvantages. Security and privacy issues arise when ordering the grocery goods online, because personal information like name, address and credit card numbers are given away. Another downside is that vendors might not be reliable with the orders customers make. Although many individuals and households have access to Internet, not everyone does. Seniors who have troubles with mobility might not be able to use this form of technology as they are either not tech-savvy or they don't have access to Internet. Equality of access is also being limited to the people who live in rural areas, because deliveries might not reach to low populated areas. Last but not least, issues concerning loss of employment and loss of human touch might arise because intermediary service is no longer needed. Information Technology Background of the Issue: The birth of online grocery shopping started in the early 1990s. Only during the last decade has online grocery shopping been popular to the society. With the rapid improvements of technology, 2"analysts at market research firm IGD predict that online sales of groceries will almost double to �7.2bn by 2014." ...read more.

Middle

This tacks on even more to the bill. Often times, online grocery stores have a much more limited inventory than conventional stores, and their online inventories may not be correct all the time which means if you order an item, you may not receive it right away. You will have to be sure you are at home during a certain time of the day when the groceries are delivered. Weighing the Decision There are times when you will want to go ahead and spend the extra money to avoid having to take a trip to the grocery store. If you have had a really stressful week and need the time off and have the money to spare, consider using the online services to allow you to have an errand free weekend.If you are on a strict diet or cannot resist the impulse buy temptation, cut it out and use the online services. Generally speaking, you will probably only spend $20 or so more with the online store vs. the conventional store, but with the conventional store, you risk spending the additional $20 in impulse buys. If you want to cut down on trips to the store and continue saving money, consider buying items in bulk so you don't need to go as often. http://www.brighthub.com/money/personal-finance/articles/34470.aspx Online Grocery Shopping From milk and eggs to exotic fruits and wines, online grocery shopping is a great option for the busy consumer. Maybe you hate the crowded aisles and fluorescent lighting of your local grocery store, or are frustrated by sold-out items or hard-to-find delicacies. Perhaps your busy schedule and ever increasing commute times keep you from the grocery store. Or maybe other factors, such as a disability or a single parent household, make it hard to find the time to shop for groceries. Luckily, you do have online options - both your neighborhood grocery and online grocery stores are available to take the stress and complication out of grocery shopping -for a nominal fee, of course. ...read more.

Conclusion

Seller Reputation A little research goes a long way. Take the time to get to know the merchant or seller. * Learn about merchants. Look for reviews from other shoppers. Many e-commerce sites, including eBay, have feedback systems that feature comments and ratings from other buyers. * Ask questions. Get answers for an item from merchants before you make a purchase or offer. Good communications help ensure a smooth transaction. * Look for a refund or return policy. If a policy is not posted, ask the merchant if there is a time-limit to return an item and whether a full refund or merchandise credit is offered. * PayPal Verified Sellers. Check for membership status and look for Verified members who have been active for at least 60 days. Find out more with our Verification FAQ. Item Specifics When you're considering a particular product, make sure you follow these cautions. * High demand/value items. Products that are hard to find or expensive - such as computers, jewelry, and electronics - require extra caution. Do additional checks and double-checks before making your purchase. This is especially important during the holidays. * Confirm authenticity. For collectibles, such as sports memorabilia, take steps to confirm that the item is authentic. Common Warning Signs Indicators that should immediately raise a red flag. * Delayed shipping. Do not overlook the advised delivery date. * Unsolicited offers. Receiving an unsolicited email from a seller with a similar product that you made an offer on could indicate possible fraud. * Too good to be true. If it sounds too good to be true, it probably is. This includes sellers offering very low prices or large quantities of impossible-to-find items. https://www.paypal.com/cgi-bin/webscr?cmd=xpt/Marketing/securitycenter/buy/OnlineShoppingTips-outside 1Wood, Zoe. "Amazon launches online groceries division as Ocado gears up for flotation." Guardian.co.uk. 7 July 2010. 10 Oct 2010. <http://www.guardian.co.uk/business/2010/jul/07/amazon-groceries-ocado-flotation> 2Wood, Zoe. "Amazon launches online groceries division as Ocado gears up for flotation." Guardian.co.uk. 7 July 2010. 10 Oct 2010. <http://www.guardian.co.uk/business/2010/jul/07/amazon-groceries-ocado-flotation> 3Blakemore, Erin. "Online Grocery Shopping." Love to know. 3 Oct 2010. <http://online.lovetoknow.com/wiki/Online_Grocery_Shopping> 4"PayPal." PayPal. 3 Oct 2010. <https://www.paypal.com/cgi-bin/webscr?cmd=xpt/Marketing/securitycenter/buy/OnlineShoppingTips-outside> ?? ?? ?? ?? ...read more.

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