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Applying the Theory of Constraints to Management Problems
- Essay length: 3382 words
- Submitted: 11/04/2011
The first 200 words of this essay...
Assignment Two: Applying Theory of Constraints (TOC) and Critical Chain (CC) Tools to Management Problems
MGMT206: Systems Thinking and Decision Making
Victoria Management School
Lecturers: Garoon Pongsart and Garry Tansley
Submitted by: Benjamin Pringle
Student ID: 301023129
Tutorial: 2.30 Weds
Date Submitted: Friday 29 May 2009, 2pm
Part One: Introduction
The theory of constraints (T.O.C) is a framework put forward by Eliyahu Goldratt in his book "The Goal", to describe the holistic approach to systems management The T.O.C. model provides managers with an approach to running a profitable and efficient organisation, which reflects the decisions and actions undertaken (i.e. cause and effect relationship).
A common way of looking at an organisation under Goldratt's model is to envision a 'chain', in which each part of a production process is inter-linked with the tasks around it. The speed and efficiency of the entire process (throughput) can only be as fast as the slowest part (the bottleneck). Bottlenecks are an extremely common constraint that occur all around us; from waiting in traffic at peak-hour to buying groceries, bottlenecks limit the speed of the entire process. In an organisational context,
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