• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

In what ways is interpersonal conflict in computer mediated communication different from interpersonal conflict in the real world?

Extracts from this document...

Introduction

In what ways is interpersonal conflict in computer mediated communication different from interpersonal conflict in the real world? This essay will comment on the ways in which interpersonal conflict in computer mediated communication might be different from interpersonal conflict in the real world. It will look at both theories of aggression and recent research on the psychology of the Internet. It will begin by looking at the basic theories of aggression and go on to examine interpersonal conflict in the real world and interpersonal conflict in computer mediated communication. Finally it will comment on the differences between the two. In psychological research on aggression there are two basic positions: one sees aggression as a form of behaviour, which is governed by innate instincts or drives; the other sees aggression as a form of behaviour, which is acquired through individual experience. There is also an intermediate position that integrates the concept of drive and learning, this is known as the frustration-aggression hypothesis. The concept of aggression as an instinct can be seen in the framework of psychoanalysis. Sigmund Freud developed the idea of aggression as instinctive: a servant of the 'pleasure principle'. ...read more.

Middle

As in real life, those who break these social norms will offend members of the Internet community, therefore it is important to watch and learn the rules before jumping. Interpersonal conflict in the real world and interpersonal conflict in computer mediated communication both lead to expressions of aggression. Aggression can be expressed in many different ways. In the real world verbal and physical aggression is possible, because most CMC is written this is not possible in the Internet community and so language is the prevalent form of aggression. Because the written language used in CMC is very informal it is similar to verbal communication. Therefore, written forms of aggression online resemble verbal forms of aggression in the face-to-face world. As in the real world, there are many different expressions of aggression in CMC. Flaming is a written form of verbal aggression. It resembles interpersonal conflict in the real world in that words are used to insult and hurt others: flame wars are very similar to verbal battles. Flooding is an aggressive act, which is used to disrupt online activity by flooding a user's screen with text. ...read more.

Conclusion

In conclusion, theories of aggression and recent research on the psychology of the Internet show that interpersonal conflict in computer mediated communication resembles interpersonal conflict in the real world in many ways, though some differences can be found. The Internet community is divided into social groups and has a set of accepted rule or norms. Like in the real world, if these rules are broken it is a source of conflict, often leading to acts of aggression. The way in which aggression is expressed is different in the real world as there is the ability to use verbal and physical forms of aggression. However, the written form of aggression used in CMC resembles this and, as in the real world there are many different forms of aggression. Flame wars are similar to face-to-face verbal battles, and sexual and physical aggression occurs both in the real world and in CMC. Anonymity and pseudonymity mean that individuals open up much more than they would do in the real world. They may say or do things in CMC that they would never say or do in the real world. This can be a very positive thing, but in may also lead to antisocial behaviour and increased aggression. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our University Degree Social Psychology section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related University Degree Social Psychology essays

  1. Outline and evaluate two psychological theories of aggression

    These real-life studies also support the suggestion that deindividuation increases aggressive behaviour. To evaluate deindividuation, this theory suggests that being a member of a large crowd can undermine the influence of social norms and so makes it more likely to behave anti-socially, as people tend to comply with 'group norms' rather than 'social norms'.

  2. Free essay

    The psychology of aggression: examining the biological, learning, emotional, and environmental factors that combine ...

    While it is true that we have all lashed out at something or someone when we are frustrated, it does not seem reasonable to assume that every time we are frustrated we become aggressive. Zelman's excitation/transfer theory suggests that aggression occurs as a result of transfer of arousal from one context to another (1979, 1988).

  1. Discuss the role non-verbal communication (NVC) plays in the operation and effectiveness of verbal ...

    "With a gaze, an adverted glance or a stare we can communicate intimacy, submission or dominance" (Kleinke, 1986). Gaze refers to an individual's looking behaviour whereas mutual gaze refers to the looking at each other of two interactants. There are several functions of gaze for example, the gaze may be

  2. Comparing and contrasting the Social learning theory of aggression with the Frustration-Aggression theory of ...

    behavior: Overcrowding, the levels of aggression in people in crowded places were observed by McCain et al. (1980) who observed more aggressive behavior among prisoners who were in higher person-per-cell ratio, then with those in lower ratio. However this only provides an insight into the behavior of prisoners and is

  1. An eight-page paper discussing the cause of aggressiveness in humans - nature or nurture

    Air pollution such as emission from cars and other motor vehicles causes an increase in heart and lung problems, fatigue and decrease in efficiency and lack of concentration. Pollution of any type is an intensifier of already present behavior. An already aggressive person will only become more aggressive to the extent of becoming violent.

  2. Discuss and evaluate the different social psychological approaches to understanding human aggression?

    Psychologists point out that it does not explain aggressive behaviour in all circumstances. According to Baron and Byrne, frustrated individuals do not always respond with aggressive action. For example they may show resignation and despair and there are many occasions when aggressive behaviour can be explained more by a breakdown in social norms such as external conditions.

  1. How important are ethics and social responsibility?

    times in conflicting ways (as in the effects of masculinity and individualism). Also, since this is the first attempt at investigating cross-cultural variation in the perceived importance of ethics and social responsibility as determinants of organizational effectiveness, there is a lack of knowledge regarding the relative importance of differences in cultural dimensions.

  2. How are 'youth problems' socially constructed?

    Many acts of delinquency would probably be avoided if their authors were not assured of their friend's approval. From this we can therefore identify a major reason why 'youth problems' can be socially constructed. Poverty can drive youths to commit crime just to get by, however it can also place

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work