A company called A. A. Builder is being required to upgrade their current network to catch up with the present age's heated competitive business world.

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CCM 3060 Course Work 2

Introduction

A company called A. A. Builder is being required to upgrade their current network to catch up with the present age’s heated competitive business world which requires consistent, efficient, accurate, and timely as well as secure information for their daily operations. In that case, the CAA Communication Advisory Agency was commissioned to advice on the LAN requirements of the company, A. A. Builder. And as an employee of the CCA, I was required to produce a detailed report which will be used as the basis of their discussion document when the advisory teams meet to finalise the situation and make recommendations. This report aims to describe the result from the analysis of the current network, the proposed network in detail, and some recommendation in all aspect regarding to design including software and hardware. Finally, a proposed network design will be added at the bottom of the report.  

Aims

The main aim of the company called A.A. builder is to build a suitable and complete network system for present and future needs. As far as I know, in present scenario, design office, office block, executive block, workshops and warehouses communicate each other still using normal mode: telephone, fax, floppy disk and paper based documents with human being as the intermediary. That is to say they have not been connected to a complete network system, which make communication within the company inefficient and time consuming. Therefore, a good network is much required to improve the communication in the company. This network should be able to integrate and link the whole company along with their subsidiaries. In my point of view, to be a good network system it also enables resource sharing. This means that the information, files and peripherals (hardwares) such as scanners, photocopiers and printers can be shared within the company.

Apart from that, I think this network should be reliable and scalable. I suggest to form a reliable’s team of diversely experienced engineers handles all day-to-day operations of the network, including monitoring, reporting, maintenance, trouble-shooting and performance analysis. Communications between the design office, workshops, subsidiary firms and mainframe is very critical. Frequent lose packet when transmission will reduce the quality and efficiency of work and waste money. This network should also be scalable or easy to upgrade in future. E.g. a new terminal can be easily added into the network without having to re-design the whole network and much expensive cost.

In addition, a computerized system is needed for the workshops in order to bring all the workshops in line with the rest of the organization. Besides, they also need to have a reliable and efficient network system between the workshops and the design office, for they need communicate each other to discuss or analyze the design proposal/plans about their work.

In many scientific fields, security video cameras on certain part of the main site have been proven to be a good way for security. The company is no exception. It has some cameras throughout the main site, and viewed/recorded in a central control room. Currently, they don’t intend to integrate the security cameras within the new network system. Here, I want to recommend a latest product: The XCam2 is a tiny, powerful wireless video camera that easily installs anywhere around company’s office.

 

Overview

The A. A. Builder has a main site on the outskirts of city, with an area of 6 arches. It has a small design office about 1.5 miles away from the city as well. In addition, the main site and 10 subsidiary firms around the country, which treat main site as the headquarter (HQ). This main site compromises an office block has 40 people with variety of admin duties, executive block has 11 office, supply department, 6 different workshops, 6 warehouses for stock and a mainframe where it is located at the office block.

 

Design office is located 1.5 miles away from the main site. There are 6 designer teams who have their own offices, and each team consist of 4 people for specialising in one product. For example, one team is in charge of designing the kitchen; another team is responsible for designing bedrooms and so on.

The office block, which is a 4-storey building, including 4 departments; account department (10 staffs), typing center (8 staffs), pay department (12 staffs) and credit control department (10 staffs). The mainframe is located at this building but it is used in a very limited manner.

Executive block, which is a 3-storey building, has 11 offices, each with their own PC for the executives and 3 secretary’s terminal for each office. There are 44 remote point of sales (POS) terminals.

Supply department is a 2-storey building which has 15 PCs. Out of the 15 PCs, 8 PCs are used to deal with stock control and 7 PCs are responsible for the stock movement. There are 4 Point of Sales (POS) terminals to connect to the mainframe for access to the database and for other transactions.

There are 6 warehouses in the main site used to store the product of a specific workshop.

There are also 6 workshops which have no computer facilities; however, the company is intending to bring the workshops in line with the rest of the organization.

There are 10 subsidiary firms within the country which treat the A.A. builder as their headquarter (HQ). Each subsidiary has 4 POS terminals to access to the database and for other transactions.

Assumption

  1. In design office, there are 6 designer teams who have their own offices, each designer has own PC, and each team consist of 4 people for specialising in one product.
  2. The office block is a 4-storey building.
  3. Supply department is a 2-storey building which has 15 PCs
  4. There are 6 warehouses in the main site used to store the product of a specific workshop.
  5. Mainframe is located in the office block.
  6. There are 4 POS terminals in this department.
  7. Each subsidiary has 4 POS terminal.
  8. All the warehouses are located less that 2km from the master warehouse or workshop.
  9. All the buildings in the main site are already pre-wired with unshielded twisted pair (UTP) CAT 3 cables.
  10. All the wirings are too old and faulty, so they needed to be changed.
  11. The connection between the subsidiary firms and the office block are currently using a 56K modem. Each remote POS terminals on the subsidiary firm are connected using a POTS (Plain Old Telephone Service) line

Analysis of Present Scenario

Overview:

The current scenario shows that the company A. A. Builders has not formed a complete network system. In that case, the office block, executive block, design office and also the subsidiary firms have not been connected successfully. Each PC in each department works independently. Therefore the information, files and peripherals (hardwares) such as scanners, photocopiers and printers can not be shared within the company now. Furthermore, the company employees cannot communicate personal ideas, plan and suggestion in time, which often cause the process of work delay.

All communications between various departments are via normal mode: fax, phone calls or personal contact. Except for the subsidiary firms and 10 PCs in the supply department, they are connected to the mainframe which is located in the office block. That makes the company waste much time and money on file transfer, file retransfer and error checking. By contrast, many companies in the world have started to use the Internet to improve their operations (do things better, faster, cheaper), increase the number of business friends they want to make, increase their revenue by attracting new customers, or improve the relationship with their existing clients. In my point of view, the A.A. builder should catch up with modern technology as soon as possible.

Detailed review:

  • Design office

In design office, there are teams of designers have their own office, and each designer has a PC on their desk. Unfortunately, not all PCs are connected to the printer. All the PCs in this office are high-ended PCs as they are using advanced CAD packages. Each PC has an internal removable disk drive (Zip drive). However all the high-ended PCs have not been connected together therefore file transfer, resource sharing just could be done via zip drives or floppy disks. The teams of designers are required to communicate plans, etc regularly, to relevant workshops. In that case, a network should be built right now.

  • Office Block

In office block, there are 40 people, but the computers are not enough for every staff. Moreover, those PCs are low-end PCs. The worst thing is that there is no LAN within this block. That is to say all the PCs are not communicated to another one. The data/information transfer becomes much difficult. Therefore there is a need to have a network (such as a small LAN) so that all the staffs can easily communicate and share the hardware such as printer or scanner without having to use a particular computer where the printer is connected.

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  • Executive Block

In executive block, there are 11 offices, each with their own PC (stand –alone), and 3 secretary terminals which are connected with the mainframe. Obviously, there is also no network in this block. Therefore, if to photocopy or print a document, the secretary also faces the same problem with that in the office block.

 

  • Supply Department

The supply department has 15 PCs which do all the stock control and some of the stock movement is “robotised” and is computer controlled. There are 4 POS terminals in this department. There are 7 PCs used to control ...

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