Analyse and evaluate the industry environment in which Marks and Spencer operates

The first 200 words of this essay...

Corporate Strategy and Operations

Module Code: CPH2001A

Tutor: Graham Webster

Student Id 9907031

Index

Part 1.

Introduction page 3

Part 2.

Part 3.

Part 4.

1. Analyse and evaluate the industry environment in which Marks and Spencer

operates.

1.1 Overview

Marks & Spencer (M&S) is one of the UK's leading retailers of clothing, foods, homeware and financial services, serving 10 million customers a week in over 300 UK stores. The Company also trades in 30 countries worldwide, and has a Group turnover in excess of £8 billion. Marks & Spencer is the UK's leading clothing retailer with more than 12.4 million square feet of trading space across 312 British stores. The Company also trades on-line at www.marksandspencer.com. (Source Marks and Spencer.com)

The Group employs more than 60,000 people worldwide. In 2000/01 Group turnover was £8.1bn and profits before tax and exceptional items were £480.9m. The Company operates further wholly owned stores in the Republic of Ireland and Hong Kong and has 131 franchise stores in 28 countries operating through a network of successful partnerships.(Source Marks and Spencer.com)

The group's financial services business provides customers with