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Analysis of Communication Channels

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  • Essay length: 1309 words
  • Submitted: 09/03/2008
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University Degree Human Resource Management

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Analysis of Communication Channels

By Cancle Tunstall

The CEO of SWC has recently hired me to analysis its current communication channels, communication delays, team development strategies, and offer solutions to any problems found. Communications, accurate information and team development are critical for the success of this organization. Without attention to these details, projects will be delayed, customer service will suffer and team confidence will be degraded to the point that there will be an increase of "finger pointing" and "back stabbing" for failures that occur.

Upon study, my team and I found that there is a breakdown in communications to and from overseas operations. Different time zones, languages barriers, cultural differences and technology compatibility are all issues that must be addressed. Coping with time zone differences can be challenging, but through email, voicemail, faxing, and video conferencing these challenges can be minimized. This will give us a fair degree of communication globally. We must be proactive instead of reactive when dealing with time zone issues. Projects managers should be on call 24/7 to handle any problems that might arise and needs immediate attention both domestically and internationally. Information is not always received in a

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