• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Case study on Clifford Chance.

Extracts from this document...

Introduction

Case study on Clifford Chance Critically analyze the leadership Leadership has been a major topic in management and business literature over the last few years. The rapid changes in business, technology, political and social factors has required the development of effective leadership (why leadership..., [n.d.]). Leaders who have effective leadership, can truly inspire their people to release their personal and collective potential drive business performance (Cacioppe, 1998, p44). In contrast, ineffective leaders will bring negative effect to the enterprise. Clifford Chance is a good example for this. Due to the lack of leadership, the company is described as "nearly everything that can go wrong in a knowledge-base business." The following analysis is to critique the leadership at Clifford Chance. Before doing this, it is necessary to clear the definition of leadership. Leadership is different from management, it is just one of the many assets a successful manager must possess (Leadership is a facet..., 2000). The concept of leadership has almost universal approval as the projection of personality and character to inspire the team to achieve the desired outcome. There is no prescription for leadership and no prescribed style of leader. Leadership is a combination of example, persuasion and compulsion dependent on the situation. Leadership is a way of focusing and motivating a group to enable them to achieve their aims (Purpose of Leadership, 2002). Three profound problems of leadership are revealed in the case at Cifford Chance. The Autocrat style of leadership, losing the moral standards of their profession and do not keep the team together. ...read more.

Middle

Different from the manager, leaders are more concerned with establishing a direction, aligning, motivating and inspiring people (Senior 1997). They should have two main skills for managing people in the change process as follows, getting the right people in the right places in the change program which seems as an important approach to "refreezing" and will be analyzed in the later part, the other is having great leadership skills and goal commitment. Great leadership skills includes offering a vision of what is possible that mobilizes, energize and empower people to reach that vision, articulating accepted goals and expectations, and playing a role in gaining commitment to the goals in the change process (Jashapara, A.2004). Worth mentioning, leadership must be improved if Clifford Chance wants to achieve change management. The current situation of leadership the firm is terrible as it is said in memo, "nearly everything that can go wrong in a knowledge-based business." The change management process follows three phases, unfreezing, moving and refreezing (Lewin, 1951). The three phases form a cycle and an effective change management strategy should adopted follows this cycle and using a variety of interventions to reduce the resistance to change (Kotter and Schlesinger, 1979). Leadership and human resource interventions are the two approaches to affect the cycle and assist this process achieve successfully. The requirement of leadership in the change management process and how it intervenes to reduce the resistance to change have been analyzed in the previous part, so this part mainly explore the human resource interventions to the cycle. ...read more.

Conclusion

The role of a fair process becomes crucial as it affect attitudes and behaviours of individuals to achieve superior performance (Jashapara, A., 2004). Employees will commit to a manager's decision even though they may disagree with it as long as they feel that the process has been fair (Kim and Mauborgne, 2003). People need a fair working environment. Due to the fairness, employees can share their knowledge, knowledge sharing is a good way for knowledge workers to improve their skills, when they share their own knowledge, and they also can gain the knowledge from others. The consequence is, knowledge sharing let all the numbers in integer improve together and the integer becomes stronger at the same time. On the other hand, people like to contribute their ideas and have them taken seriously (Jashapara, A., 2004). However, though knowledge sharing exactly has a crucial useful effect on companies and people really like to share their knowledge, knowledge sharing still cannot be carried out in some knowledge-based companies. The reason should be that employees feel that there is something deceitful in a manager's actions or a general lack of respect (Jashapara, A., 2004). Clifford Chance is a good example. 2,420 billable hours let employees think the firm encourages "padding" which is a deceitful behaviour for customers. Partners never greet their juniors and the associate lawyers expresses lack of respect. The relation between partners and juniors, the associate lawyers is terrible. From the above phenomenon, it can be sure that knowledge sharing cannot exist in Clifford Chance. Strong Knowledge sharing is more likely to occur in a fair and trustful process. Employees choose to trust fair leaders and commit to their decisions. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our University Degree Management Studies section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related University Degree Management Studies essays

  1. Operations management case study - Primark

    Instead of being left in the warehouse for the next season's sale, and taking up space, it reduces the item to try and get a sale hence clearing space for the next batch of stock. In each section in Primark stores, there is at least one reduced rail, which would be marked down.

  2. Strategic Management - CARREFOUR CASE ANALYSIS

    (p. C 75) * Even though Asian customers still tended to shop daily at wet markets or "mom & pop" stores, buying patterns were slowly changing and a certain degree of Westernization of local tastes was apparent in most countries. (pp.

  1. Leadership Theories - this review seeks to determine which theoretical perspectives, theories and schools ...

    Eight articles of the 103 were not related to a particular theoretical perspective (and therefore do not constitute background cross-reference articles). Six of these articles described a classification scheme for leadership development (see Figure 7), while the remaining two articles focus on self and identity constructs without expressing explicitly their theoretical perspective on leadership development.

  2. Comparing Leadership styles of Western and Asian Managers.

    Fukiyama (1995,p.26) points out that, "Chinese have difficulty in moving to what in the western world is know as Proffessional Management due to the nature of Chines Confucian familism". Fukuyama argues that "chinese trust only those peoples related to them and distrust outside their families" .

  1. Managing Change in Organization

    Online recruitment system was also functionalized in 2003 for selection of better employees for the company. > Technological advancement also forced changes in organization. E-Commerce facility enabled the company to trade online both on national & international sectors. Company constructed dynamic website in 2003 which enabled company to communicate not

  2. Case study of Orange Romania -aims and PEST analysis

    The sales of the mobile phone service account for the entire amount of the seller's annual revenues.The mobile phone customers could switch to another mobile phone operator at little, if any, cost. he mobile phone industry's products are undi?erentiated and standardized.

  1. Zara Case Analysis

    They could ship items that the stores did not order and were used to assess demand for those items in various locations. They put price tags on all the items before they are shipped from the Zara facilities to the distribution centers.

  2. Entrepreneurship Case Study - Bill Gates.

    In the process, he developed a system configuration which was used in the next generation of computers. "IBM" changed their projects and gave permission to use microprocessor. In September 1980 "IBM" signed detailed contract with "Microsoft" This contract was destined to change the history of the personal computer history.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work