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Running head: PROBLEM SOLUTION: INTERCLEAN, INC.

Problem Solution: InterClean, Inc.

David Lejuez

University of Phoenix

Problem Solution: InterClean, Inc.

The cleaning and sanitation industry is extremely competitive and currently the industry is going through some major changes. These transformations are being forced on the industry by governmental agencies that are now requiring that each organization within the industry is to provide an optimum service and product. In order to compete and meet the regulatory demand in this industry InterClean's CEO David Spencer has established an all-inclusive service strategy that will demand more dedication from InterClean's employees. In addition, David Spencer has just completed a merger with Enviro Tech Inc. As the company continues to grow, David Spencer will come under pressure to maintain the morale of his employees while attaining outstanding results.

In evaluating InterClean's situation the issue is not as obvious as it may appear. Clearly management desires that the company's employees acquire the proper skills that will meet the strategy set forward by David Spencer. Nevertheless, management must understand that with their intent to grow both domestically and abroad, InterClean will have to establish an effective human resource system.