Discuss the different methods used by your chosen organisation to identify a suitable employee. Evaluate the issues raised in the use of the interview as a selection method for your organisation and state how these issues can be addressed?

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Discuss the different methods used by your chosen organisation to identify a suitable employee. Evaluate the issues raised in the use of the interview as a selection method for your organisation and state how these issues can be addressed?

Dowling and Schuler stated that recruitment is “searching for and obtaining potential job candidates in sufficient numbers and quality so that the organisation can select the most appropriate people to fill its job needs” whereas according to Hackett selection is concerned more with “predicting which candidates will make the most appropriate contribution to the organisation now and in the future”

British Airways is the largest airline of the U.K. and is described as the “National carrier of the U.K” with around 36million people travelling with them annually. ()

The recruitment and selection process is critically fundamental to the success of British Airways, to ensure the right candidates are selected for the required job specification. It is essential that the right candidates are recruited and selected, otherwise recruiting the wrong candidate is extremely costly once recruitment cost, cost of sub-standard performance, training expenses and waste of management time are taken into consideration as well it being time-consuming and counter productive. British Airways vigorously look to employ individuals that have right “technical skills and qualifications necessary for the job in question” (www.britishairwaysjobs.com) Furthermore personal skills such as “initiative and team-working ability, as well as good communication skills”( www.britishairwaysjobs.com) are actively as important for candidates. Leadership qualities are essential for management and senior positions.

British Airways “recruitment methodology is based on looking at capabilities - also known as competencies. These capabilities are sets of behaviours, skills and knowledge that can be determinants of job success and focus on what the role for which you've applied involves”. British Airways selection process involves three stages. Stage one consists of an online application form and CV. If candidates qualifications and work experience match up to the required criteria candidates will be asked to attend day long assessment centre. This will consists of an extensive variety of tasks such as psychometric testing, group exercise, presentations, role plays and interviews. Not all selection methods will be used, only ones that are relevant to the chosen vacancy.  If successful candidates will progress to stage three which consists of interview or two with multiple assessors and for leading roles like senior or management positions will include high ranking member of staff.

When it comes to recruitment and selection British Airways use a variety of different methods which are:

                - Interviewing

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                - Psychometric testing

                        - Presentations

                - Group Exercise

                - Assessment centres

                - Role Playing

                - Applications Forms

Application forms

An application form is a form filled in by candidates to reply to a chosen job vacancy. When candidates are filling out an application form, they included details about their pervious work experience including job title and main responsibilities applicants are responsible for. Candidates also needed to include their qualifications to date, including place of study were qualification was achieved. Other sections in ...

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