Human relations in the business world.

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Human relations in the business world

People live in a society, in which every person interacts with each other, and people are always under the influence of human relations. Human relations play their important roles in different social environments of the society, so human relations can be defined in different terms. Today, I focus on the human relations in business organisations and market.  

For any business organisations, the market can be divided into internal market, external market and interactive market, and human relations are involved in all the three markets. As in different markets different parties are involved, such as customers, employers and employees, human relations can therefore be defined as internal, external and interactive human relations in business organisations and market. In order to operate business effectively and efficiently maximising the profit, business organisations should deal with all of them properly and carefully.

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External human relations are the most traditional relationship between organisations and customers, which most of people should be familiar with. Customers are the consumers, and they purchase tangible goods and seek intangible services all the time; organisations are the producers who produce goods and supply services to satisfy their customers as much as they can. The external relations between organisations and customers are established automatically when they do the exchange activities in the market. Obviously, the external relations are very important for producers/organisations in both short run and long run. If producers do not improve their products and services to ...

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