HUMAN RESOURCES PLANS AND ORGANISATIONAL CONTEXT

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Human Resources Plans and Organisational Context

November 2008

INTRODUCTION

COMPANY BRIEF

The Organisation that I work for is called La Senza. La Senza is a Luxury Lingerie store that provides women of all ages a unique shopping experience. La Senza employs over 300 members of staff and has over 70 stores across the UK.The Company has now expanded and has franchises across Europe and Ireland. La Senza entered the UK market in 1996 started up by Theo Pathitis (Dragons Den). Since the business was set up the business has won awards and has been a successful business. Theo Pathitis sold the business in 2006 to Lion Capital, a private equity company and still has shares in the business. La Senza is a flat type organisation and is known as a medium sized enterprise as described in Donald Currie’s Introduction to Human Resource Management book.

The HR department is located in Hayes at head office. There is limited communication with the branch and the HR department unless there are major problems or it is relating to new recruits or leavers. Permanent members of staff are given an employee handbook which they will need to refer to for more information on policy and procedures.

The internal context of the organisation will relate to the 4Ps model:

  • Product – The product that La Senza are selling are accessories and make up, Bras, Briefs and thongs, Pyjamas, active wear, girl wear, shape wear, baby dolls, fashion wear.
  • Price – The prices in La Senza can vary dependent on the item and are very competitive for branding. Prices can vary from £2.50 to £40.
  • Place – La Senza stores are based all over the UK and are still expanding to Europe and Ireland. This Assignment will be based on the Wimbledon branch.
  • Promotions - There are regular promotions to draw the customer’s attention. These promotions differ on a weekly basis and can be offers like buy one get one free.

 AIM

To review and research Human Resources plan in my organisation. To analyse the activities within the HR function.

OBJECTIVES

  • To Describe and research the HR/Personnel Functions
  • To Undertake SWOT and PESTLE Analysis in Organisation
  • To make recommendations on improvements that will help the HR function

METHODOLOGY  

Primary Research

Secondary Research

Primary Results

The main role of an HR officer is to deal with the maintaining records and updating the HR systems, ensuring all new employee packs are sent out, referencing, making sure all records are up-to-date.

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The HR Manager advised me that La Senza previously operated as a basic Personnel function but has recently changed to a HR function and has changed the name over to HR instead of Personnel. She advised me that the business is expanding and there are more duties and responsibilities to take on so changing to HR is more relevant than a Personnel function.

I have conducted a survey amongst 5 store managers to find out if they understand the duties of the HR department and if they feel the HR department are effective. Most of the managers understand why HR ...

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