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I have written a detailed description for a recruitment and retention process of John Lewis. I have also explained all the terminology and given examples for each one. I then included all the documents involved in the process

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Recruitment & Retention Process Below I have written a detailed description for a recruitment and retention process of John Lewis. I have also explained all the terminology and given examples for each one. I then included all the documents involved in the process and a detailed description which John Lewis' managers could follow to recruit someone for John Lewis. Suitably Skilled Staff Crucial to ensuring that the best staff are recruited and retained is making sure that potential employees have the right qualities and skills. John Lewis' managers will look for people who have: * A range of employability skills * Good personal skills * Effective communication skills Having suitable skilled staff is not just about recruiting new people; it is also important to make sure that employees already working for John Lewis are continually trained and updated. Without suitably skilled workers John Lewis cannot operate; it will need to get additional help or will lose money if it cannot carry out its day-to-day business. There are three ways to make sure that John Lewis has suitably skilled employees: attracting the right people in the first place, training staff wile in work and educating potential workers so that they leave college or university with the right level of skills. ...read more.


be effective enough to reveal the best candidate The four most popular ways of recruiting externally are: Job centres - These are paid for by the government and are responsible for helping the unemployed find jobs or get training. They also provide a service for businesses needing to advertise a vacancy and are generally free to use. Job advertisements - Advertisements are the most common form of external recruitment. They can be found in many places (local and national newspapers, notice boards, recruitment fairs) and should include some important information relating to the job (job title, pay package, location, job description, how to apply-either by CV or application form). Where a business chooses to advertise will depend on the cost of advertising and the coverage needed (i.e. how far away people will consider applying for the job Recruitment agency - Provides employers with details of suitable candidates for a vacancy and can sometimes be referred to as 'head-hunters'. They work for a fee and often specialise in particular employment areas e.g. nursing, financial services, teacher recruitment Personal recommendation - Often referred to as 'word of mouth' and can be a recommendation from a colleague at work. A full assessment of the candidate is still needed however but potentially it saves on advertising cost. Source: www.tutor2u.net Application forms/CV This is a method used by big industries (for example: John Lewis). ...read more.


Applicants should use the job description and person specification when highlighting their particular strengths so that an employer can match them to the job. For example, If I am applying for a job in John Lewis in the sales department I will write in my letter that I am friendly, helpful and I can deal with customers. Application Form: Application forms are another way of gaining information in a standard format that makes it easier for John Lewis to actually compare applicants. They can be completed online or in paper form. The information is the questions can be directly related to the individual business needs. Application forms ask for a standard set of questions and boxes to be completed. This makes it easy for John Lewis to compare candidates. Application forms will only ask questions and information that John Lewis asks for and therefore will avoid the employer having to read information that they don't need. Paper-based forms may take time and money to be sent out and then will need to be processed and put into a system to compare them. This may take a long time. Online forms have the advantage of doing this automatically. Care should be taken with online application forms to ensure that they are completed using appropriate English and not 'text language' at this might not give the right impression of an applicant to an employer. ...read more.

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