investigating the tourism industry

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Table of Contents

UNIT 1 - INVESTIGATING TRAVEL & TOURISM 1

TABLE OF CONTENTS 2

E1 KEY POST-WAR DEVELOPMENTS 5

1. The changing social economic circumstances 7

2. Technological developments 7

3. Product development and innovation 7

4. Changing consumer needs and expectations and fashions 7

E1 CHANGING SOCIAL ECONOMIC CIRCUMSTANCES 8

1. Increase in Leisure Time 8

2. Disposable Income 9

3. Car Ownership 10

E1 TECHNOLOGICAL DEVELOPMENTS 11

2. Communication and information systems 12

3. Product Development 13

E1 FEATURES OF THE TRAVEL AND TOURISM INDUSTRY 15

E1 FEATURES OF THE TRAVEL AND TOURISM INDUSTRY 15

The National Tourist Boards (NTB's) 16

The Voluntary Sector 17

New Technologies 17

External Pressures 17

Currency Fluctuation 17

Legislation 18

Climate Change 18

Natural Disasters 18

War, Acts of Terrorism 18

Impact on Host Communities 18

Economic 19

Social 19

Environmental 19

E2 - SCALE OF THE UK INDUSTRY AND ITS ECONOMIC SIGNIFICANCE 21

Business Tourism 23

E2 - SCALE OF THE UK TRAVEL AND TOURISM INDUSTRY 24