IS Impact on the organisaton
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CP2128 IS: Impact on the Organisation Contents Introduction 4 Chapter 1 - IS Provision 5 Information Needs, Opportunities, Users & Constraints 5 Executive 5 Purchasing 5 Warehousing 5 Sales 6 Delivery 6 Finance and Human Resources 6 Possible Information Systems to Meet Needs 7 Executive 7 Purchasing 7 Warehousing 7 Sales 7 Delivery 8 Finance and Human Resources 8 Discussion and Evaluation of Appropriate Alternative Structures 9 Proposed Structure of Organisations Information Systems 9 Recommendation of Proposed Information System 9 Chapter 2 - Change Management 9 Analysis of sub-systems within the company 9 Functional Sub-System 9 Informational Sub-System 9 Social Sub-System 9 Political Sub-System 9 Cultural Sub-System 9 Possible Impacts on Operations, Organisation and Roles 9 Assessment of Possible Resistance to Change 9 Assessment of Readiness to Change 9 Recommended Approach for Managing Change 9 Strategy and Plan for the Implementation of Proposed IS System, Organisation Structures, Job Roles and Ways of Thinking 9 Conclusion 9 Appendix - Individual Evaluation 9 Simon Baker 9 Amar Joshi 9 Adam Orton 9 Andre Treutlein 9 Bibliography 9 Introduction The following report is based upon an evaluation of the company Jackson Office Furniture (JOF) information systems. We will look at what the company already has in place, how it works and what is needed in order to provide the company with the information that is required to perform the everyday business processes it has to do each day. There are a number of different stages undertaken, so that we can propose the most appropriate and efficient information systems for JOF. The stages that will facilitate us to assess the company are: Current IS Provision Current Information needs, opportunities, users and constraints Possible IS to meet the companies needs Alternative IS Structures Chapter 1 - IS Provision Information Needs, Opportunities, Users & Constraints Below are brief summaries of the information needs, opportunities, users and any constraints for all departments within Jackson Office Furniture (JOF).
Chapter 2 - Change Management Analysis of sub-systems within the company Organisations usually have a system that controls all the business tasks. Within this system there are many sub systems which are explained in more detail below. Functional Sub-System These systems use many different types of components that help with the control of the organization. This sub system includes the use of roles, policies and procedures to help achieve this. It controls most of the functions within the organisation which help it to operate. Departments such as HR, finance and executive staff would be classed as this sub-system. Informational Sub-System An informational sub system handles large amounts of data and ensures that the data is good quality and useful for the organisation. Data that is not useful for the organisation will cost the organisation money and time which can be better used to maintain good customer relations. Information from this system serves all the other sub systems and systems which are why this is a very important sub system within the organisation. This system is not necessarily on computers it could be paper based however a paper based system is harder to keep track of. The sales and warehouse department would make use of such a system. Social Sub-System This system focuses more on the social side of the organisation. Which contains different types of social activates like social networking, friendships and social activities. All of these will help with staff morale and loyalty because they will feel more confident within the organisation. This system is not always used to make a profit but to make staff happier and more motivated to work well. Also it is usually built on the beliefs and values that staff may have. We assume that the company like any other company the employees form their own sub social networks. Political Sub-System They often involve goals of the organisation, people with the organisation and the power of the organisation.
With the new warehouse system, it enables JOF to offer customers and the organization a much more improved delivery system, where customers/employees can track product orders and even the delivery vehicles. Once our proposed IS are installed and running, it connects all three of the JOF warehouses. Executives and employees can then share information with all other departments with the use of an electronic data interchange (EDI). Finally the launch and installation of all these IS will then be able to make use of a crisis management system, otherwise known as disaster recover. With the use of this alongside the IS, the company's data is automatically backed up and mirrored to a second backup server so that if any disasters occur JOF can become fully operational within the hour. Conclusion In conclusion, once all of the proposed information systems are in place and working correctly, this will enable staff to perform more efficiently and is one of the main reasons for the implementation of the IS within JOF. This is achieved by all the IS linking together to collect, gather, store and manipulate various different data throughout the different departments in JOF. Another main cause for the implementation of new IS was to save time and money. As everything was previously paper based eliminating time wastage in the order process. All of this process is now automated through the use of both TPS and WMS. The TPS enables the company to keep records of all transactions taken through all means of sale offered to customers, while the WMS keeps track of all the stock coming into the business and going out. With these systems in place the delay in which the company previously had between the orders being taken and dispatched is now more efficient and quicker, keeping and improving customer satisfaction with JOF. Overall our proposition to implement a new IS will vastly improve your competitive edge in today's market.
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