Knowledge Management

The first 200 words of this essay...

CHAPTER II: WHAT IS KNOWLEDGE MANAGEMENT?

According to the English Language dictionary, knowledge is defined to be the "Familiarity, awareness, or understanding gained through experience (Lexico, 2002)". However, knowledge is much more then just what is gained through experience and this idea is explored later on in the chapter. Most often information and knowledge are used interchangeably, however, they have different meanings. Information is derived from raw data that has been put into a context and given meaning (Davis, 2002). On the other hand, knowledge is what is contained in a person's head and has been accumulated in the course of time and through their own unique experiences. An example of the difference between knowledge and information is demonstrated by the example of two freshers starting the first week of university. Both students have information about the university that they may have obtained through websites, and from the literature sent to all the freshers. However, one of them might also have knowledge, which they have accumulated from previous visits to campus or they have acquired the knowledge from their friends or family who have been students at the university.

There are several different types of knowledge, for example: