My Personal Swot Analysis.

What are the common feedbacks (positive & negative) that I received from others?

Positive:

• Excellent team worker
• Help others who requires an assistance which shows knowledge
• Ability to deal most issues that are complex
• Problem solving
• Will investigate thoroughly
• Never says I cannot (which can be negative)
• Not assertive enough

Negative:

• Helping others can be put behind the workload which causes stress.
• Dealing with stress may damage to myself (high blood pressure).
• Spending own time to catch up work load means less family time which I have to stop.
• Not much socialising with colleagues.
•  Being a workaholic and not spending time for the relaxing.

What do I hope to improve / achieve?

• Moving up in my career. In order to achieve this I need to be more confident and not afraid to voice out my ideas and opinions and take risk regardless of what the situation is or who I am talking to. I will always look for new opportunities rather than walk the common path and able to influence others and decision made because I show great confidence.
• Enhancing workplace morale within the colleagues.
• I hope to spend more time with my colleagues and have some fun rather than just work.
• Improving my grammar.  To improve my grammar I need to read more books and also accept help from my friends who is willing to offer their help.  

Why do I want to achieve that? What does it give me?

• I want to be in management side who decides critical decisions rather than being follower.
• Improving my English in writing will give me more confidence in order to moving up within my career.

What are my short term goals?

• To finish my 3rd year within the year and also attend diploma ceremony at London.
• To seek opportunities that may help me to get more senior role. This can be either within the company or elsewhere. (preferably within the company)

What are my long term goals?

• Become a manager
• Also study towards CIMA (Chartered Institute of Management Accountants) qualification and merge both and finance knowledge together.
• Moving to my home town and share the knowledge and experiences I have gained in England.
• Start my own business.

What must I improve / learn / experience to achieve that desired states?

• I have to gain diploma within the year.
• Search always knowledge and gain all the up to date legal requirements and never stop learning.
• Be open minded to the changes, (it can be legal changes or company policy)
• Challenge if necessary to make things better.

What are the possible resources to learn / experience / improve/

• Become several members of professional bodies rather than stuck with one and get the latest changes from the sources. (MAAT, CIMA ...)

TIMELINE

When do I want or need to achieve the desired state?

What is my schedule to work on these focus areas?

Personal Profile                                                                                                                                Annex 1

Step-1) Education and Qualifications

• Diploma in Level 5 (3rd year Still Following- aimed to be finished 2012)
• The AAT Accounting Qualification – Level 4 Diploma in Accounting
• ESOL (English for Speakers of Other Languages)

Qualifications:

• Advanced Practitioner Certificate in – Level 4
• NVQ in Accounting Level 4, 100/2942/4 9 (Accounting Technician)
• Microsoft Excel intermediate certificate
• + C Computer Programming Certificate
• City & Guilds NVQ English Level 3 Writing Certificate

Professional Qualifications:

• Student Member
• Full member)

Step-2) Career History:

Job: Administrator                                Dates: from February 2007 onwards

Main achievements/ experiences:

• Ensures data is received in the right format and in time to complete  to agreed deadlines.
• Calculate accurate wages, including bonuses, salary increases or overtime.
• Calculates, prepares and transmits manual payments and third party disbursements.
• Reconciles PAYE and NI figures to ensure that customers pay the correct amounts to HMRC.
• Prioritises and actions daily tasks to be accomplished to meet SLA.
• Identifies and acts on issues which would impact delivery of SLA.
• Responds to requests and queries from statutory bodies in such a way as to maintain effective working relationships
• Provide telephone, written contract, and face to face assistance when needed.
• Ability to work under pressure and meet challenging deadlines

Achievements:

• Taken over new responsibilities on Opticians helped to increase of accuracy on employees pay slips. (accuracy has increased within one month 72% to 92%  

Step -3) Courses

Courses attended:                                                        Dates:                                                

Resourcelink system                                                October 2011        

Main achievements / experiences:

Experiencing new systems which commonly used by other companies.

It is another plus for my curriculum vitae that, I have gained more system knowledge.

Courses attended:                                                        Dates:    

Business Continuity                                                        November 2011

Main achievements / experiences:

This course gave me a vision of how to act for possible of disaster situation and it showed me how to secured data and back up the data.

Courses attended:                                                        Dates:    

Leading Teams and dealing with conflicts                                November 2010

Main achievements / experiences:

This course gave me confidence of dealing with possible conflict either with customers or colleagues.

Step -4) your job

Briefly describe your job (include key relationships):

I am an administrator for the last 4,5 years. My key responsibilities are to ensure employees are received salary accurately and on time.

Key performance areas/targets:

Specific objectives:  

• Communicate with offshore team daily and to ensure that all the issue logs have been resolved.
• Provide support to the BOL to ensure consistency carries on.
• Provide support to the Non-Store when necessary.

Recent achievements:

• The BOL accuracy has been increased from 72 % to 92 % within the first month and next month it has been increased from 92% to 94%
• Received positive compliment from the customer which has been sent to the manager.

Step -5) Skills and abilities checklist:

The following are included as a guide to help you think about your existing skills and abilities.

Tick the box if you think you need development in order to improve.

             Development needed

Making and using contracts        □

Delegating        □

Co-ordinating tasks and making arrangements        □

Managing time        □

Deciding on priorities and setting goals        □

Working without supervision        □

Setting and meeting deadlines        □

Handling a variety of tasks and responsibilities        □

Concentrating        □

Questioning        □

Assimilating and remembering a lot of information        □

Reading quickly        □

Keeping records; filing and retrieving information        □

Advising or counselling        □

Helping people to develop themselves        □

Running training sessions or teaching        □

Speaking at meetings        □

Planning, chairing or running a meeting of any kind        □

Making a presentation        □

Expressing appreciation and compliments readily        □

Saying ‘no’ without feeling guilty        □

Asking for help or information        □

Giving constructive criticism        □

Accepting a rejection        □

Stating your views to an authority figure        □

Refusing to allow yourself to be manipulated or ‘put down’        □

Accepting different opinions        □

Listening intently and accurately        □

Communicating information and opinions clearly, in speech and writing        □

Thinking quickly on your feet        □

Explaining difficult concepts or ideas and giving clear instructions        □

Making yourself understood in a foreign language        □

Writing minutes        □

Dealing well with the public        □

Writing business letters and proposals        □

Speaking on the telephone        □

Interviewing        □

Getting people to work together        □

Negotiating        □

Persuading people        □

Promoting change        □

Taking risks        □

Making and carrying out difficult decisions        □

Spotting and solving problems        □

Challenging ideas and actions that are unacceptable        □

Using imagination        □

Supervising others        □

Judging people’s effectiveness and potential        □

Giving feedback        □

Other:

 

Step -6)   Working preferences - if known

Learning style preference:

Leadership style:

Management style:

Team member style:

General personality characteristics:

Other:

Step -7)   Experiences as a learner

Think about your experiences as a learner.   What were your most successful experiences?   What were the least successful?

Most successful:

This was probably because:

Least successful:

This was probably because:

Step -8) Career plans:

In two years’ time, I would aim to be become a team leader.

In order to move towards this, my plans are;

• Finish my year 3 and get a diploma.

Step -9) Non-work interests

• Extend my money collections which divides into two main heading, pound collections that has special occasions (Olympics) date stamps on the pound/pennies and currencies from other countries.
• Taking my son to the play ground and watch him how to socialise with other kids.

Step -10) Lifestyle goals

Family?

Friendship?

Working environment –stress levels, home-based, international?

Home environment –town, county, overseas?

Social and community?

Leisure?

Job Related Competences                                                        Annex 2

Arti Kumar states SOAR’ing model (Self, Opportunity, Aspirations, Results) and also introduces map for the journey through the life.