• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Problems in outsourcing. I have chosen Accenture, the worlds largest business consulting organization which will outsource the projects to different countries based upon the requirement. Being a consulting company, my company, Clear Tech business

Extracts from this document...


Problems in outsourcing 1. Executive Summary Outsourcing is the way of distributing the work in an organization to the other companies, in case the parent company is not having the expertise in handling the situation. Hence, the companies are entering into different business opportunities, even though they are not having the expertise and thus outsourcing the work in the organization to the other potential companies. The outsourcing may be national or international. Generally the outsourcing will be highly seen in the service industry rather than the manufacturing industry. When the work is being distributed to other companies, there will always be a scope for the cultural variations which will affect the efficiency of the organization. As the service outsourcing deals with the different cultured people involved, it is highly discouraged to tie up the performance of the company with the cross cultural management of the organization. Hence, the companies are adopting the cross cultural management such that the different cultured people, processes and the operations will be run under a same hierarchy which will be monitored by the management of the organization. In this document, the effect of the cross cultural environment will be discussed in the outsourcing department and how they have faced problems in designing a global strategy to handle the outsourcing. The management theories like Trompenaars will be specified in this document to enhance the knowledge of these theories on the practical life. ...read more.


The index is very high in the outsourced company and hence the employees think that the power is distributed unequally among the employees and thus this creates a huge gap between the employees and the managers. The employees will always think that they are given priority in the decision making and implementing the new ideas and they will be de-motivated and the work performance is very less when compared to the other employees. b. Individualism Individualism is generally defined as the way of the people behave in an organization or a society by looking after only their needs and do not worry about the other people. In the outsourced company, the employees are individualistic and hence they are not in a position to cooperate with the other employees and hence there is a lack of communication and knowledge transfer. This is finally affecting the company's performance and thus the clients' business. The better understanding of the work culture by the employees can only be done by the effective communication and educating themselves with the help of others in the company. c. Masculinity (MAS) Masculinity (MAS) describes the nature of the competitiveness over the quality of the life. The competitiveness is generally termed as the 'masculine' value where as the quality of the life is called 'feminine' value. Hence, it is the duty of the company to reduce the feeling of feminine. ...read more.


The individualistic nature of the employees is critically affecting the organization and hence the collectivism among the employees should be increased so that they can cooperate with each other in every perspective of work culture. The good thing is that the cultural variations are not showing effect in the work place. However, steps have to be taken so as to reduce the cultural variations among the employees of the outsourced companies and the customers from abroad. Then only the customers will be willing to speak with the employees of the outsourcing companies. The employees are tolerating the uncertainty in the organization from the managers. This index has to be reduced in the organization so that the certainty will prevail in the work place and will give rise to collectivism and the employees are treated with care and affection. 6. Forecasts and Outcomes The outcomes of the above said recommendations can be seen in the very near future. The implementation of the collectivism and the masculine environment will increase the developments in the way the outsourcing can be handled. The relations between the employees and the managers will be improved and the employees will be given rights to take decisions when needed. The customers and the employees will build up a relation such that they will have to manage a long term relationship. The variations in the culture will be reduced due to the broad mindedness of the employees as well as the customers. The client will be happy for providing better outsourced solutions to the customers. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our University Degree Management Studies section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related University Degree Management Studies essays

  1. Pidilite distribution structure. Pidilite is Indias largest manufacturer of adhesive.

    Next in line are the Area Sales Managers who report directly to the RSMs. FE division has a ASM per eight territories. Under them are the Territory Sales Incharge who act as an interface between the company, distributors and retailers.

  2. Donner Company is a Service oriented Manufacturing Company that makes printed circuit boards as ...

    (Wastages, rework, abnormal idle-time etc.) * There is no significant change in SG&A expenses. * The Profit proportion or Net Operating Margin has taken a big beating from 10% to 2% consequent to the direct labour and manufacturing overhead increases.

  1. Leadership Theories - this review seeks to determine which theoretical perspectives, theories and schools ...

    are constantly interacting with each other, they tend to intermingle and co-evolve in symbiotic fashion (Luoma, 2006). Yet, as different constituents of the system interact with several others in a myriad of reactions and interconnections with all other elements, it is usually impossible to determine a clear pattern of cause


    when the external environment prompted a different approach. Honda's ability to innovate and surprise has enabled its rapid growth globally due to its rapid internalisation firstly of sales then production. The concept of the 'dualist puzzle' underlies Honda's strategic management, which attempts to solve the dichotomous issues that characterise business.

  1. General Management - organisation, leadership and theories.

    Things are done differently in every organization. The collective vision and common folklore that define the institution are a reflection of culture. Individual leaders cannot easily create or change culture because culture is a part of the organization. Culture influences the characteristics of the climate by its effect on the actions and thought processes of the leader.

  2. Comparing Leadership styles of Western and Asian Managers.

    hypothesis can survive th? confrontation ?f ? series ?f complementary methods ?f testing it contains ? degree ?f validity unattainable by one tested within th? more constricted framework ?f ? single method".. (Webb et. al., 1966, pp. 173-174). Research on charismatic leadership proves that , observation methods proved t?

  1. Analysis of the Apple Company and reasons for its success.

    He issued discipline on Apple about the quality that company had not had many years. The company that used to be known as the "ship that leaks from the top" was soon transformed into a tightly controlled, team - oriented machine.

  2. The relationship between outsourcing and technology, outsourcing and the global crisis.

    Another aspect of technological change which also brings great potential development to outsourcing activities is the great progress in ICT as well as logistics and transportation industry. Advances in the use of multi-modal transportation, improved highway system, port facilities and containerization standards have markedly reduced the shipping time and costs,

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work