Ethics and Public Policy Perspective

Topic:  Product Liability

Andaman Kakanopas and Sumant Kharbanda

Submitted:  Aug. 1, 2000

MBA 4150 Values in Action, Section 2

Introduction

        Today’s “lawsuit trigger happy” American society has transformed product liability issues into a massive headache for most manufacturers.  In fact, companies and decision-makers these days are concerned more about lawsuits arising from product liability claims than about producing the best product for the consumer.  There are companies out there with limited growth prospects, struggling to survive because they spent more money on lawyers than on R&D initiatives.  It has gotten to the extent where entry into a specific market is judged by the degree of losses that can be inflicted on the manufacturer via such liability suits.  Liability suits resulting in huge damage awards are commonplace in every industry, from cigarette manufacturers to automotive manufacturers to HMO’s.

And, although the US senate has attempted (and been successful in some cases) on several occasions to pass laws that would limit damage awards, these laws have been vetoed by the President.  It would appear as though the federal, and in some cases the state level courts have become so consumer sympathetic that there is not much that manufacturers cannot be held responsible for these days.  Our legal system seems to be promoting the concept of transforming lawyers into de facto lawmakers, trying to shape corporate behavior by forcing companies to change how they design/manufacture/promote their products, and according to some advocacy groups helping to do what Congress cannot: “regulate irresponsible behavior.”2   Amidst the legislation deficiencies and excessive politics, the product liability issue has become a full-fledged crisis and recent lawsuit developments such as the recent $145 billion Florida tobacco ruling are doing nothing but adding fuel to the fire.

        The following paper, via the analysis of specific product liability lawsuits, analyzes the ethical and public policy issues that relate to product liability.

The High Risk Safety Product Case

It is rather ironic that a law, which was created to protect the public interest, sometimes, does not serve the public’s best interests; the existing law acts as barrier, as in the MDC case, preventing a better product from entering the market. In this case, the company is reluctant to buy the fiberglass-reinforced plastic (FRP) technology because of the existing building codes.  FRP wallboard is better than the existing wallboard because it is almost fumeless when it catches on fire, therefore, it is a safer material to use in buildings such as schools, hospitals, and nursing homes. However, the building codes are only concerned about the flame and smoke aspects of the building materials when it catches on fire.  If MDC buys the FRP technology, the company will be producing product that is safer but beyond the building code requirements which may cause the product to be not very marketable.  Another problem that MDC faces is its current production of the old style wallboard.  It would be unethical for MDC to keep producing the old style wallboard, knowing that it is not safe.  However, the company will be at great risk (financially risky) if it stops making the old style wallboard and only produces the FRP wallboard.4,5

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According to the utilitarian aspect, we would argue that it would be ethical for MDC to stop making the old style wallboard because they know that the product is unsafe. Although the company would lose money in the short run, according to the calculations, the company will still be profitable in the long run. In addition, by using the FRP product the company will be doing the most good for all its customers.  This argument is also supported by the Kantian perspective. According to reversibility, if MDC were the consumers, they probably would have wanted the manufacturer to stop ...

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