Quality control and Quality assurance within Sainsbury's

Authors Avatar

SAINSBURY’S

Quality control and Quality assurance within Sainsbury’s

Quality control and quality assurance are very different; even though their ultimate objective is the same-to provide a guarantee of product quality to the end user.

Sensory appraisal of product quality is essential in ensuring that product of acceptable quality is available for consumer purchase. Description of product quality must be standardised to ensure that quality assessments are carried out objectively. A course has been set up in conjunction with Sainsbury’s to enable their suppliers to understand the principles and practice of sensory evaluation, and how to apply these within the Sainsbury’s Quality Attribute System (QAS).

Quality control

Business in the past accepted that you could not guarantee quality; they were bound to make some mistakes. In recent years customers have grown to except a higher degree of quality.
This effected many retail outlets, as they now needed to increase the standards of their products, which meant changing the ways products are checked and inspected before being put to the public eye.

Join now!

Quality assurance

Quality assurance is based on the idea that quality is everybody’s responsibility.
Sainsbury's emphasis is on trying to ensure goods and services are produced free of faults. Quality assurance in Sainsbury's is based on the belief that if everybody involved in the production of that product or service is really committed to ensuring faults are eliminated, they can be.
The involvement of all Sainsbury's staff is crucial; quality is not just the responsibility of the quality control department.

As you can see for quality control to be effective within the store all the departments have an important role ...

This is a preview of the whole essay