Today, supply chain management principles are also being applied by Hyatt Hotel to staffing management principles to improve their internal mobility and external staffing processes. In the case of staffing, the organization is considered to be on the demand side of the equation while candidates are considered to be on the supply side.
How Hyatt Optimizes its Staffing Supply Chain with Recruitsoft. “Hyatt has a strong culture for superior customer service. Staffing managers have no difficulties identifying candidates that match our culture. However, because our operations were highly decentralized, we were having a hard time attracting and communicating with large numbers of quality candidates in an efficient manner. The best candidates were disappearing quickly and it was clear we needed to change our process. With Recruitsoft, we have applied supply chain principles to streamline our staffing process and, as a result, are finding those quality candidates in real-time. – Susan Steffy". Susan Steffy is the Director of Staffing of Hyatt Hotels Corporation. The writer explained the difficulties encountered by the Hyatt Hotels Corporation prior to Recruitsoft and how Recruitsoft helps the Corporation optimizes its staffing and we think reading this article can be helpful to those companies who were also encountering problems similar to the Hyatt Hotels Corporation.
Defining and Centralizing the Process. "Having the information in a digital format and housed in a central location enables hiring managers and staffing managers an easy way to communicate with each other and manage the numerous open job requisitions available at Hyatt. – Susan Steffy”. In addition, Steffy stated that through Recruitsoft team created 400 job description templates, which were centralized for the corporate office. Those templates enable staffing directors to create new requisitions quickly and easily. This proves that supply chain management has greatly improved the company’s condition and performance.
Improving Sourcing and Reducing Costs. "Now, we have some hotels that have gone completely online even with their hourly positions and have seen, year-over-year, a 50 percent reduction in advertising costs. – Susan Staffy". We personally think that Recruitsoft through its supply chain principles greatly helps the Hyatt Hotels Corporation overcome the company’s Staffing Management difficulty and Reduce Costs.
Segmenting the Recruiting Process for College Graduates. "With Recruitsoft, Hyatt’s staffing managers now post open job requisitions and invite students to complete applications before the campus visit," said Steffy. "Staffing managers identify the students they are interested in beforehand and arrange in-person meetings during the on-campus visit. As a result, the staffing managers reach a short list of higher quality candidates faster and spend face-time only with those candidates best suited for the position." We believe that the new strategy used is effective because the company were able to minimize the time needed to recruit thus optimizing the time and resources of the company."
Reducing Cycle-time. "With Recruitsoft, staffing managers reach candidates faster and they can quickly develop a short list of quality candidates to give to hiring managers. Since implementation, Hyatt realized a cycle-time reduction of 50 percent. – Susan steffy" The company was able to eliminate gaps and inefficiencies that stall the process.
Adhering to Regulatory Compliance and Reporting. “Recruitsoft’s solutions also save Hyatt’s staffing managers time because they no longer have to re-enter valuable regulatory compliance data, which improves overall productivity and drives additional savings to the bottom-line. – Susan Steffy" We believe that Supply Chain Principle has truly become the company’s solution to overcome its dilemma thus improving its productivity by cutting company’s cost and optimizing its time.
In the article, supply chain management principles became vital in solving for Hyatt Hotels' problems with their staffing management through Recruitsoft. Recruitsoft applied supply chain principles in improving hiring quality and reducing costs. Recruitsoft optimized Hyatt's staffing supply chain through streamlining their staffing process resulting to finding quality candidates in real-time. Recruitsoft established and centralized the structured candidate database, through creating job description templates which were centralized at the central office, information are easily accessed in digital format for easy communication of hiring and staffing managers. Recruitsoft also improved Hyatt's candidate pool thus resulting to better and faster hiring decisions, and fifty percent reduction in advertising costs, Recruitsoft segmented the recruitment process among college graduates as a result staffing managers was able to make short list of high quality candidates faster, and only spend face-time with those candidates best fitted for the position. Recruitsoft also reduced cycle time by fifty percent. Through Recruitsoft, Hyatt was able to deliver all necessary regulatory compliance information to its external legal counsel. Recruitsoft saves Hyatt's staffing managers time which improves overall productivity and adds savings to Hyatt Hotels.
Supply chain management is the systematic, strategic coordination of the traditional business functions and the tactics across these business functions within a particular company and across businesses within the supply chain, for the purposes of improving the long-term performance of the individual companies and the supply chain as a whole. As organizations strive to focus on core competencies and becoming more flexible, they reduce their ownership of raw materials sources and distribution channels. These functions are increasingly being outsourced to other entities that can perform the activities better or more cost effectively. The effect is to increase the number of organizations involved in satisfying customer demand, while reducing management control of daily logistics operations. In this article, Recruitsoft proves that supply chain management can effectively make activities perform better and reduce costs.
Sources: http://en.wikipedia.org/wiki/Supply_chain_management
http://en.wikipedia.org/wiki/Hyatt
