Supply Chain Management

  1. Introduction

With the development of the world changes, competition, decreasing product life cycles, and the strengthening of global economic integration, business success is not longer owe to transient product development and marketing strategies for a flash of inspiration, it is the external representation of core competencies of enterprises. The purpose of this report is to explain how the core competencies of companies affect the design and structure of supply chains.

2.1 Core competency

In 1990, the American management scholars Prahalad and Hamel (1990, p.79) presented the concept of core competency. It can take various forms, including technical or subject matter know-how, a reliable process and/or close relationships with customers and suppliers.

As a specific factor, Prahalad and Hamel (1996, p.245) suggest that there are three key criteria which can be applied to identify core competencies in a company.

First, companies should provide potential access to a wide variety of markets, such as it possesses leverage potential. It can be leveraged widely to many products and markets. The core competency is provided with extensibility, can be applied to many different tasks at the same time. So that enterprises can in a wide range to meet customer needs. Such as, Canon’s core competency in its optical lens imaging technology and microprocessor controls technology (Markides & Williamson 1994, p.327). It has successfully entered the copiers, laser printers, cameras, scanners and fax machines, etc. more than 20 products in the field. Honda’s core competence engines and power trains gave it a distinctive which supported the cars, motorcycles, lawn mowers, and the manufacture of Formula One racing (Oblitas & Peter 1999, p.18).

Second, companies should be relevant to the customers' key buying criteria. It can be realized by consumer benefits. Companies may reduce costs significantly to improve product quality and service efficiency. It will help to increase the effectiveness of the customer, thereby gaining competitive advantage. For instance, Sony’s capacity to miniaturize and it gives the core an interest of the customer is good to carry (Oblitas & Peter 1999, 18). Keen (1997, p.160)stated that Federal Express's core competence is commitments to high levels of customer service management, such as, customer relationship management are rooted in the core IT capability. It gives customers instant delivery of core interests.

Finally, the core competencies of enterprises must also be unique, and it is difficult for competitors to imitate. That is, it is not easy to purchase in the market than material, machinery and equipment, as can be, but it is difficult to transfer or copy. This ability is difficult to imitate, and to provide above-average level of profits for companies.

Join now!

2.2 Supply chain

A supply chain is a system of organizations, people, technology, activities, information, and resources involved in moving a product or service from supplier to customer (Table 1). Supply chain activities transform natural resources, raw materials and components into a finished product that is delivered to the end customer  2010, p.191).

According, in the design and structure of supply chains, companies must achieve strategic fit to align goals (balance) between its supply chain strategy and its competitive strategy and satisfy customer needs. It is necessary that the establishment of the supply chain.

Firstly, companies must understand the needs ...

This is a preview of the whole essay