Frigidaire Company: Launching the Front-Loading Washing Machine

1) SWOT

Strengths:

  • Good service and warranty
  • Lifted and tumbled clothes in and out of the water without rough agitation being more gentler on clothes
  • Had more capacity than previous frontloaders
  • Energy-efficient saving, it would cost less to operate, use less water and energy
  • Offered versatility in installation, it could be installed under a counter, stacked with a dryer or used in a freestanding position
  • Offered many features: automatic dispensing, extra rinse option, automatic water fill and dryer clothes.
  • Unique look with a glass door allowing the viewing of the machine operation
  • The product represented the first major technological innovation in several years in the industry
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Weaknesses:

  • Very heavy and more difficult to install
  • More costly to service than conventional top-loader
  • The competitive and demanding environment
  • Costs increased, driving the retail price higher
  • Delayed introduction
  • Low advertising, mass media advertising was limited to a brief television advertisement
  • Front-loading washer had experienced very little with US consumers
  • Consumer negative perception and concerns

Opportunities:

  • Energy-efficient saving, it would cost less to operate, use less water and energy
  • Product differentiation in an industry very competitive and demanding
  • Intended to use the product to expand its position in the marketplace and to establish ...

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