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Tesco Production and Quality Systems

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Introduction

Production and Quality Systems 5.0 Production Process Tesco is very large successful food retailer and as well as selling other companies branded products they also produce their very own branded products to meet the needs of their consumers. For Tesco their production process is important because it changes inputs into outputs to sell and produce goods that meet the needs of their customers. Production takes place when resources, such as raw materials or components, are changed into goods or products. Tesco carry out extensive market research to evaluate the likely success of a product before production takes place. Once Tesco have decided to on what new product they would like to produce it then organises its production process. It is possible to classify production into a number of headings. Most businesses use one of the following methods of production - project, job or batch production. Tesco production process is concerned with mainly batch production. ...read more.

Middle

Quality assurance occurs both during and after the event, and is concerned with trying to stop faults from happening. Quality assurance is concerned with to make sure products are produced to satisfactory standards. Quality assurance is the responsibility of the workforce, working in teams. Quality standards should be maintained by following steps set out in Tesco quality assurance system. Tesco define quality control/assurance as an ongoing structured approach to providing 100% customer satisfaction via error free, waste free and accident free operation. Quality control/assurance are both a philosophy and a set of guiding principles that represent the foundation of a continually improving organisation To establish this quality process, each functions management staff attend meetings every day on total quality management and on leadership of quality between functions to achieve objectives. Within the company, a quality improvement team meets weekly to lead and monitor the quality process. The four keys to quality control/assurance for Tesco are: * Meeting customer requirements * Prevention of defects * An attitude to satisfy the customer all the time * Measurement to verify the process is meeting requirements. ...read more.

Conclusion

Below are the quality systems which Tesco use in their production process to add value. Total Quality Management (TQM) - this is the most complete form operations management. It is concerned with encouraging everyone in the workplace to think about quality in the business and use different management techniques within each department. No, Tesco do not prescribe any particular system of standards such as BS5750 or ISO9000. This is because they set their own standards through product specifications, detailed analytical specifications and codes of practice. These include the codes for preventing diseases from entering the food chain, animal testing and farming practices. Within the product process they expect suppliers to have identified the critical points in the production process and to withstand an in-depth audit of the processes, controls and premises by one of their technologists. However, if a supplier chooses to use BS5750 or ISO9000 as part of its discipline, they have no objection whatsoever. So therefore Tesco uses its very own quality standards to produce and sell its products. ...read more.

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