The business case for Equal Opportunities.

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The term Equal Opportunity has gained a wide currency over the last few years. So much so, that there is much confusion and unease about what this term means, and perhaps more fundamentally what kind of objectives it is suppose to fulfil. Although most investigators agreed about many of the ‘facts’ of racial and ethnic inequality, there seemed to be little agreement about what should be done by government and other bodies to help break down the inequality barriers in the main areas of economic and social life. After this dilemma the EQUAL OPPORTUNITY COMMISSION (EOC) came into being. The equal opportunity policy formed by the EOC thus became a practical forum in which employers and employees together resolve a range of managerial and workplace problems and so make good the widespread claim that effective equal opportunity programmes contribute to the general profitability and efficiency of establishment.

THE BUSINESS CASE FOR EQUAL OPPORTUNITIES

The EOC describes Equal opportunity in its employment practices as one without regard to race, colour, national origin, religion, sex, age, disability, political affiliation, marital status, sexual orientation, ancestry, arrest or conviction record, the use of lawful products or military participation .

During the 70’s growing social concern about the unjustified discriminatory practices- in particular against women and those from minority ethnic groups – culminated in legislation on equal pay for men and women, and against discrimination on the grounds of sex and race and in the employment of ex-offenders.  The Sex Discrimination Act 1975 and The Race Relations Act 1976 respectively established the Equal Opportunity Commission for the Racial Equality to promote and support the discrimination laws on sex and race.

By the 1980s, many businesses had recognised that they could not fulfil their social as well as their legal obligations without an effective equal opportunities policy, the credibility of which depended on a clear commitment from the top. In the wake of the dramatic changes to employment patterns during the last recession and downsizing and restructuring of organisational operations, more emphasis has been placed on putting equal opportunities policy into practise.

Though it is imperative that top managers take exactly the reverse approach and identify carefully the internal benefits for embracing equal opportunities and ensure that they link into the mainstream business goals. Making the link between equal opportunity and the business becomes increasingly self-evident.

At Rank Xerox (UK), for example, they identified ‘customer satisfaction’ and ‘employee satisfaction’ as the ‘vital few’ objectives which derived the overall business goals. But during at workshop for the UK Board in 1990, it did not take the directors long to work out that equal opportunities play a key role in achieving those objectives and it has now become one of the ‘vital few’.

To explain the relation between business and equal opportunity the business links have been grouped into following categories: -

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Equal Opportunities and Managing Change

The one thing that we know most organisations have in common is the need to respond to, and somehow manages, the change that is going on around them – in society’s values. For instance in 1992 the domestic market took a whole new meaning. The United Kingdom, and UK companies in particular, could no longer sustain an insular attitude. The ability to work across different cultures has been valued highly, as Europe became ‘open for business’.

Equal opportunities and Total Quality Management

If equal opportunities can, therefore, help organisation manage change, ...

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