The case is focused on ICI Pakistan, a public limited company. The company is experienced various regarding its training program which are highlighted in the later pages. The case thus revolves around the task of evaluation of MTO program assigned to Mr.

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Human Resource at ICI

Case Analysis

Winter-2010

MBA II- Section B

Submitted By:                                                Submitted To: Professor F.A.Fareedy          

  • Fatima Liaquat
  • Bilal Arif Khan
  • Ali Zahid Khan
  • Ali Zaheer
  • Maheen Khan

Table of Contents

Executive Summary

Background of Case: ICI        4

Analysis        5-7

Qualitative Analysis        5

Quantitative Analysis        6

Problem Identification        8-11

Minor Issues        8

Major Issues        8

Core Issue        8

Justification        9

Solutions and Recommendations        12-14

Possible Solution        12

Best Solution        13

Justification        13

Conclusion        15

Appendices        16-19

References        20

EXECUTIVE SUMMARY

The Case Analysis in hand tends to assess a giant public limited company—ICI’s MTO Program—a strong business name in Pakistan’s Corporate Arena. The analysis highlights the background of the case and provides detailed insight into case’s imperative qualitative and quantitative facts. The case analysis further identifies the core issue which is the company’s Matrix Organizational Structure and justifies it. Later possible are presented along with their evaluations. However the best solution proposed is Use More Accurate Personnel Forecasting and Better Training Designs By Effectively Using Matrix Organizational Structure with Decentralization Of Decision Makingsupported by its justifications.  In the end a crisp conclusion is provided followed by exhibits and references.


BACKGROUND OF THE CASE

The case is focused on ICI Pakistan, a public limited company which is operating four manufacturing and one merchandising plants in Pakistan. The case provides an insight of the management training program of ICI which have a vital role in achieving company’s goals. Company’s MTO program started in 1976 after a number of developments were undergoing in personnel arena. It had threefold functions which were:

  1. To induct young talent at entry level
  2. To recruit persons to be groomed succession planning
  3. To enable the company to provide trained manpower to the community without any charge

 

The major timeline with reference of HR is shown in the figure shown adjacent. However, the company is experienced various regarding its training program which are highlighted in the later pages. The case thus revolves around the task of evaluation of MTO program assigned to Mr. Malik, GM of the company.


ANALYSIS

The analysis part of the Case Study is divided into 2 sections mainly:

  1. Qualitative Analysis

  • Minor Qualitative Data:
  • General Manager look after human resource of company
  • Four functional wings of human resource department
  1. Asia Pacific region’s training
  2. Training of ICI
  3. Confidential department
  4. Industrial relations
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  • One can make it to GM level by 40, if he doesn’t, he cannot.
  • Recruitment was done in December
  • Training was paid
  • Seven cultural values were implemented
  • Recruitment was done in 3 tracks i.e.
  1. Sales Officer  Level 1
  2. Young Talent  Level 1 or 2
  3. Confidential department  Level 3-6
  • Two career tracks were available
  1. Technical
  2. Managerial
  • Phase I and III were common for both career tracks training
  • Company had a great emphasis on community service

  • Major Qualitative Data:
  • Each area ...

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