Demand conditions
- When the market of a particular product is larger locally than in foreign markets, the local companies devote more attention to the product than do foreign companies, leading to a competitive advantage when the local companies begin exploiting the product
- A more demanding local market leads to national advantage
- A strong, trend-setting local market helps local companies anticipate global trends
Related and supporting industries
- When local supporting industries are competitive, s enjoy more cost effective and innovative inputs
- This effect is strengthened when the suppliers themselves are strong global competitors
Company strategy, structure and rivalry
- Local conditions affect company strategy
- Low rivalry makes an industry attractive. Over the long run, more local rivalry is better since it puts pressure on companies to innovate and improve. High local rivalry results in less global rivalry.
- Local rivalry forces companies to move beyond basic advantages that the home country may enjoy, such as low factors costs.
The diamond as a system:
- The effect of one point depends on the others. For example, factor disadvantages will not lead companies to innovate unless there is sufficient rivalry.
- The diamond is also a self-reinforcing system. For example, a high level of rivalry often leads to the formation of unique specialised factors.
Government’s role:
The role of government in the model is to:
- Encourage companies to raise their performance, for example by enforcing strict product standards
- Stimulate early demand for advanced products
- Focus on specialised factor creation
- Stimulate local rivalry by limiting direct cooperation and enforcing antitrust regulations
Disadvantages of the diamond model:
- It does not address cultural issues in different regions
-
The political dynamics of a region are not factored into the model
Components of the multinational environment
Government, laws, regulations and policies
- Monetary and fiscal policies and their impact on price trends and inflation
- Commercial policies such as tariff controls, import restrictions
- Export controls and restrictions on trade
- Tax policies
For example in some countries, especially the United States, there are laws that govern citizen’s companies operational abroad. This addresses issues like means of production, e.g. child labour, resident based taxation laws.
Another example, in France the labour force work to a 35hr week, so any company investing here would have to this into account.
Key legal and political parameters and their projections
- Political philosophy, government stability
Factors here would include the country’s attitude towards private and foreign investment, form of the national government and the degree of anti foreign discrimination.
Key economic parameters and their projections
- Population and its distribution
- Level of economic development
- National income in real terms
- Distribution of personal income
- Price stability
- Labour supply and wage rates
- Balance of payments equilibrium
- Exchange controls
Issues such as the foreign exchange position and the membership in custom unions would be factors to consider here.
Business system and structure
- Prevailing business philosophy
- Major types of industry
- Number, size and types of companies
- Ownership patterns and legal forms off enterprise
- Domestic and foreign patterns of industry ownership
- Business associations and their influence
- Business codes
- Business managers available
- Managerial processes and practices
Social and cultural parameters and their projections
- Literacy and education levels
- Business, economic and technical education available
- Language and cultural characteristics
- Class structure and mobility
- Religious, racial and national characteristics
- Degree of urbanization and urban-shift
- Rate of social change
An example here would be the global company McDonalds not being able to serve beef burgers in India because of the Hindu population’s cultural beliefs.
Types of international strategy: Multi-domestic vs. global
Multi-domestic strategy
- Product customized for each market
- Decentralised control – local decision making
- Effective when large differences exist between countries
- Advantages: product differentiation, local responsiveness, minimized political risk, minimized exchange rate risk
Companies in this class would include the motor industry where cars are customised to local tastes.
Global strategy
- Product is the same in all countries
- Centralised control – little decision making authority at the local level
- Effective when differences between countries are small
- Advantages: cost, coordinated activities, faster product development
A fully multi-local value chain will have every function from R&D to distribution and service performed entirely at the local level in each country. At the other extreme, a fully global value chain will source each activity in a different country.
McDonalds fast foods would be classified as a global industry where control is centralised and little decision making is taken at the local level.
International strategy options
The complexity and diversity of globalised organisations can result in many different forms of strategy. Expansion into foreign markets can be achieved by the following four mechanisms:
Exporting
Exporting is the marketing and direct sale of domestically-produced goods in another country. Since exporting does not require that the goods be produced in the target country, no investment in foreign production facilities is required. Most of the costs associated with exporting take the form of marketing expenses.
Exporting usually requires coordination among the exporter, importer, transport provider and the government.
Export markets in South Africa include exports in coal, fruit, aluminium, wood chips and diamonds.
Licensing
Licensing permits a company in the target country to use the property of the licensor. This property is usually intangible, such as trademarks, patents and production techniques. The licensee pays a fee in exchange for the rights to use the intangible property and possibly technical assistance.
Franchising markets in South Africa include restaurants such as Steers, Spur, McDonalds.
Joint venture
There are 5 common objectives in a joint venture: market entry, risk/ reward sharing, technology sharing and joint product development and conforming to government regulations. Other benefits include political and distribution channel access that may depend on relationships.
The key issues to consider in a joint are ownership, control, length of agreement, pricing, technology transfer, local company capabilities and resources, and government intentions.
Bell Equipment is a prime example of a successful joint venture strategy with international companies like John Deere and Hitachi where global market penetration is being gained.
Foreign direct investment
Foreign direct investment is the direct ownership of facilities in the target country. It involves the transfer of resources including capital, technology and personnel. Direct foreign investment may be made through the acquisition of an existing entity or the establishment of a new enterprise.
Comparison of market entry options:
Globalising service businesses
Service industries tend to have a low economics of scale. However, some economy of scale may be gained through knowledge sharing, which enables the cost of developing the knowledge over a larger base. On the customer side, because a service company’s customers may themselves be operating internationally, global expansion may be a necessity. Knowledge gained in foreign markets can be used to better service customers. Being global also enhances a company’s reputation which is critical in service businesses.
High quality service products often depend on the service company’s culture, and maintaining a consistent culture when expanding globally is a challenge.
Investec is a major independent financial services group with activities in SA, Europe, the UK, the US and Israel offering services in the financial sector.
Knowledge management in global companies
There is much value in transferring knowledge and best practices between parts of a global company. However, many barriers prevent knowledge from being transferred:
- Barriers attributed to the knowledge source
- lack of motivation
- lack of credibility
- Barriers attributable to the knowledge itself – ambiguity and complexity
- Barriers attributable to the knowledge recipient
- lack of motivation
- lack of absorptive capacity
- Barriers attributable to the recipient’s existing process – process rigidity
- Barriers attributable to the recipient’s external environment and constraints
SOUTH AFRICA AND GLOBALISATION
South Africa (SA) depends on its relationship with the world economy for about 50% of its Gross Domestic Product (GDP). The African National Congress (ANC) has taken a policy decision to engage proactively with globalisation and look for beneficial re-insertion of SA, isolated by apartheid, into the world economy.
ECONOMY
South Africa has the most advanced economy on the African continent. Since 1994, particularly, the country’s economy has grown rapidly. After years of apartheid induced isolation from the global economy, countries lifted sanctions and companies stopped disinvesting from South Africa. Profitable opportunities were opened up for South Africa to reintegrate its economy into the global economy.
The most important contributors to the economy include the mining sector, manufacturing and agriculture. The country’s financial and industrial infrastructure is well developed with excellent growth potential.
The country is plagued with the problem of large socio-economic inequalities that resulted from the apartheid regime and continues to manifest itself in the form of high unemployment rates, wide areas of poverty and increases in crime. An informal sector has developed as a result of unemployment and this poses another challenge to the country’s economic development.
ADVANTAGES AND DISADVANTAGES IN THE SOUTH AFRICAN CONTEXT
Geo-locational advantages
The strategic location of South Africa within a region of great diversity and enormity of natural resources seems responsible for the country’s rapid economic turnaround. Situated at the southern tip of the African continent, SA provides a bridge for trade in the Atlantic Ocean to its west and the Indian Ocean to its east.
The natural wealth and availability of human resources make SA a leader in many areas. Its gold, silver, diamond and other mineral production enhance its economic capacity beyond regional into the global market.
SA neighbours, most of them developing countries, depend on SA for their trade and commerce. Southern African countries in turn provide a market for South African goods and services as well as primary products for its factories.
Government, society and the politics of economic growth
Government and politics weigh heavily on business and economic decisions in SA. The systems of government, the administration of law and the legislative processes are found to affect economic policies and the conduct of business in South Africa.
Corporate governance
In a report on 27 October 2003, South Africa rated among the best performers in corporate governance in emerging markets, according to a report by the Institute of International Finance (IIF).
"This important development is a key contributor to the overall modernisation of South Africa's economy and its increasing attractiveness to international investors," said Peter Wuffli, co-chairman of the institute's equity advisory group.
The IIF is a global association of financial companies with over 330 member institutions.
Corruption in South Africa remains a huge challenge for the country with contractor’s budgets on projects often including a “back hander” for the project facilitator.
However, in a recent interview Geraldine Fraser-Molokai, the South African public service minister, says the government's efforts to combat corruption are beginning to pay off.
According to the latest global integrity report, which was released in April 2004, South Africa was rated "strong", along with countries like Germany, the US and Italy.
Fraser-Moleketi says the report is a good reflection that South Africa has put a sound basis in place to combat corruption. She says legislation has been adopted to allow public servants who act as whistle blowers to be guaranteed of confidentiality.
Also mentioned in Fraser-Moleketi’s comment is that 'Operation Impipa' - in which people are encouraged to speak out against corruption - has also played an important role in exposing corruption.
Economic growth
In an earlier report (24 January 2003), the International Monetary Fund (IMF) praised South Africa’s economic management, saying the country was poised to achieve 3% economic growth in 2003.
In its 2002 Article IV Staff Report on South Africa, released on 23 January, the IMF said that South African authorities continued to implement sound monetary and fiscal policies between 2001 and 2002.
The Washington-based institution said South Africa’s government finances continued to be strong, particularly at the levels of the central and provincial governments.
According to the recent South African Reserve Bank (SARB) review, the South African financial system is well regulated and robust and in the current macro-economic environment it would be likely to be able to withstand considerable shocks should they occur.
Globally, the prospects of an economic recovery improved during the second half of 2003, but some areas of concern remain which include the risk of terror events disrupting global financial systems, the rising US budget deficit, the deteriorating ability of UK households to service their debt and destabilising capital flows in emerging-market economies.
Political instability, HIV/AIDS and poor infrastructure are the main concerns in Southern African.
Despite South Africa's good macroeconomic performance, there has not been an improvement in investor sentiment. This has had an impact on the exchange rate, where the exchange rate has been volatile. One of the assumptions made regarding the decline of the rand is the extent of liquidity of the South African market. However, there are benefits of rand depreciation. These include: expenditure switching, increased competitiveness of the export sector, increased domestic investment and fundamental economic restructuring.
Prospects for investment and growth are dependent to a large extent on the commitment of the private sector, in terms of investing capital in the economy. The domestic private sector continues to invest internationally, and this sends a negative signal to potential foreign investors who may be interested in investing in South Africa.
Labour force
With South Africa’s past history of ethnic-based policies of the previous government, has given rise to lopsided economic and social development in areas of education, housing, business ownership and other infrastructures. While over 95% of its white population is literate, only about 30% of its black people have an acceptable level of education.
A worldwide shortage of information technology workers is promoting industrial countries to acquire workers from other countries. However, it is not only the high-tech workers that are in strong demand. Numerous South African teachers have, for example, settled in Britain and New Zealand.
One of the most important impediments to growth and investment in South Africa is the huge skills shortage as a result of one or more of the following:
- Impact of HIV/AIDS (resulting in high staff turnovers)
- Skilled labour leaving the country which is partly attributed to globalisation and the relaxation on immigration policies of industrial countries
- Inadequate education system
- Low literacy levels
- As a result of the Black Economic Empowerment (BEE) policy, businesses are closing and investors leaving the country for lack of being able to secure contract within South Africa
However, the South African government has shown commitment to providing facilities and opportunities to the communities that were previously disadvantaged by the pre-1994 apartheid system, by enabling those communities to share equitably in the resources of the country and its economic activity.
The government's macroeconomic strategy for Growth, Employment and Redistribution (GEAR) is based on promoting the free market and financial and fiscal discipline and aims at economic growth, job creation and the development and distribution of basic services to all South Africans.
The government has indicated the importance it attaches to investment by introducing measures to enhance and support trade and industrial development. The government has also stated that it intends to promote the development of small and medium sized businesses (SMMEs).
GEAR
Fiscal policies are aimed at attracting foreign investment in order to meet the government’s fiscal discipline goals as outlined in the Growth, Employment and Redistribution (GEAR) strategy. These policies include:
- Reducing the budget deficit
- Easing the debt burden
- Improving the collection of tax
- Privatising state assets
- Eliminating government dis-saving
- Increasing government investment on infrastructure
- Reducing the household and corporate tax rates
- Reducing government consumption expenditure as a percentage of GDP.
Labour legislation
However, to their advantage, South Africa’s labour legislation is among the most progressive in the world, providing for institutions to settle disputes and ensure fairness in the workplace.
This was not always the case. Industrial relations in the apartheid era were characterised by high levels of racial discrimination, conflict, union repression, cheap labour policies and authoritarian management style.
The post-1994 labour legislation, the product of extensive consultation between government, labour and employers, has established nine institutions to nurture sound, co-operative industrial relations.
Black economic empowerment (BEE)
Economic empowerment is an integral part of South Africa's transformation process, encouraging the redistribution of wealth and opportunities to previously disadvantaged communities and individuals, including blacks, women and people with disabilities. The empowerment process has been identified as crucial to the future viability of the country's economy.
Black Economic Empowerment (BEE) companies have shown tremendous growth since 1994, when the first major black consortium listed on the Johannesburg Stock Exchange (JSE).
Increasingly, foreign and local companies are seeking BEE partners in order to establish working relationships or joint ventures, thereby securing state approval for government contracts.
A BEE partner may add ten points onto any government contract. BEE companies are well-represented in the financial services sector, the media, forestry and pulp and paper, oil and energy, beverages and fishing industries.
However, what is becoming clear is that BEE is a risk in the short term and a benefit in the long term. There is an immediate dilution in value when companies sell off a stake and there is a possibility that a new partner may not deliver value, but extract income. In the long term, the benefit is derived from securing business from government and an access to a more diversified skills base. It is important to note that the process of managing BEE should be as a means to an end and the end being globalisation.
Spatial development initiatives
One of South Africa's key industrial policies remains its commitment to fostering sustainable industrial development in areas where poverty and unemployment are at their highest.
This objective is carried out through the Spatial Development Initiatives (SDI), which focuses high-level support in areas where socio-economic conditions require concentrated government assistance and where inherent economic potential exists.
The SDI programmes focus government attention across the various national, provincial and local government spheres with the goal of ensuring that investments are fast-tracked and that synergies between the various types of investments are maximised.
Primarily all the major projects in the SDI are based on a partnership between the public and private sectors, and are set to provide opportunities for participation in sectors such as agriculture, mining, tourism, environment, forestry, infrastructure and ports.
These projects are expected to create more than 68 000 new jobs. A key component of this initiative is the move away towards international competitiveness, regional co-operation, and a more diversified ownership base.
Incentives for investors
Several investment incentives have been created for potential investors in South Africa. All business sectors are open to investors, no government approval is required, and there are almost no restrictions on the form or extent of foreign investment.
The current tariff reform programme is specifically aimed at lowering input costs for the producer, while import controls have been relaxed in line with South Africa's General Agreement on Tariffs and Trade (GATT) and World Trade Organisation (WTO) obligations.
Exporters are granted incentives such as export marketing assistance, zero rating for value added tax (VAT) on exports of goods and services and relief from various customs and excise duties.
In his February 2001 budget speech, Finance Minister Trevor Manuel announced a R3-billion incentive package for inventors in strategic industrial projects for the following four years. This would entail tax allowances of either 50% or 100% of an approved investment, and will be managed through the Strategic Industrial Project (SIP) programme.
The trade and industry department announced in April 2002 that the SIP programme had come on stream after finalising the criteria for the evaluation of projects.
SOUTH AFRICAN GLOBAL ORGANISATIONS
A little over 10 years ago, South African companies were restricted to their national base. Sanctions, political isolation and legislative constraints made anything beyond normal trade relations almost impossible.
Following the democratic elections of 1994, the floodgates opened, and South African companies moved into the rest of Africa and beyond.
Mining houses led the way, followed by manufacturers and financial institutions. Trade mushroomed, mostly in favour of South Africa. As exchange controls were eased, companies began investing offshore.
South African companies
Today, South African based companies are rapidly expanding their global profile and proving that they can compete with the best multinational companies in the world. The companies listed below use various global strategies as detailed in this report to compete in the global arena.
Listed below are some global companies in South Africa:
Energy Africa is an African oil and gas exploration and production group. Energy Africa's strategy for growth is to increase its hydrocarbon reserves and production through exploration, development and acquisition of projects principally in Africa.
Likely strategy option: Joint venture/ acquisitions
One of the top five furniture groups in Europe, and the largest in Africa, the Steinhoff Group manufactures, warehouses and distributes a wide range of household goods (mainly comprising bedding, case goods and lounge furniture) as well as raw materials used primarily in the manufacturing of household goods.
Likely strategy option: Joint venture for the transfer of technology and knowledge
Metro Cash & Carry
The company is an investment holding company. The trading subsidiaries and associated companies are engaged in the distribution of groceries and other related consumer goods mainly on a cash and carry basis.
Likely strategy option: Foreign direct investment
Alexander Forbes is a leading independent international provider of financial and risk services. Listed on the JSE Securities Exchange South Africa, Alexander Forbes has, since 1998, been ranked in the world's top 10 risk and benefit consultants.
Likely strategy option: Joint ventures
Note: In this type of industry, sustained reputation if critical.
Nampak is Africa’s largest packaging manufacturer. In South Africa it is able to offer customers one of the widest product ranges of any packaging company in the world, providing them with a total solution to their packaging needs where necessary.
Likely strategy option: Foreign direct investment
Avis Rent A Car System, Inc and its subsidiaries operate the world's second largest general-use car rental business, providing business and leisure customers with a wide range of services at more than 1 700 locations in the United States, Africa, Canada, Australia, New Zealand and the Latin American/Caribbean region.
Likely strategy option: Foreign direct investment
Impala Platinum Holdings Limited – Implats – is in the business of mining, refining and marketing platinum group metals (PGM), particularly platinum, as well as nickel, copper and cobalt. It is also involved in the secondary sourcing of platinum group metals where the company's core refining competencies offer a competitive advantage.
Likely strategy option: Export
Active in over 20 countries and on six continents, Sasol is a global player in chemicals and fuels.
Likely strategy option: Foreign direct investment
A major group of world class companies serving the global value chain. Murray & Roberts deals with the extraction, beneficiation and industrialisation of natural resources. It has a strong presence in southern Africa and focuses on the construction economies of the developing world.
Likely strategy option: Foreign direct investment
Anglo (R193,639m) is one of the world's largest mining groups. Although mainly involved in gold, diamonds, and platinum production, it has extensive holdings in base and ferrous metals, forests, coal and industrial minerals.
Likely strategy option: Export
Richemont (R109,098m) is a Swiss-based holding company with investments in tobacco, luxury goods and the electronic media. Some of its well-known brands include Cartier, Piaget, Dunhill and Benson & Hedges. The group is controlled by South Africa's Rupert family.
Likely strategy option: Joint ventures
Founded by the Oppenheimer family, De Beers (R95,502m) is the world's largest producer of gem and industrial diamonds. Through its London-based Central Selling Organisation (CSO), De Beers controls almost 65% of the world's diamond, trade.
Likely strategy option: Export
Billiton (R78,001m) is one of the world's leading metals and mining companies, holding assets in base metals, coal, steel, ferroalloys, aluminium, titanium, nickel and copper.
Likely strategy option: Export
Old Mutual, (R67,477m) together with its listed subsidiaries Nedcor (banking) and Mutual and Federal (general insurance), is the largest financial services group in Southern Africa. One quarter of its operating profits u generated outside Africa, mainly in the US and UK.
Likely strategy option: Foreign direct investment
M Cell (R44,152m) is the owner of cellular phone network operator MTN, one of the largest and quickest growing in the world. The group operates in Uganda, Rwanda, Cameroon and Swaziland and is aggressively pursuing expansion in other parts of Africa.
Likely strategy option: Foreign direct investment
SABMiller is one of the world's largest brewers with a brewing presence in over 40 countries across four continents and a portfolio of strong brands and leading market shares in many of the countries in which it has brewing operations.
Likely strategy option: Joint venture
An international brand management company focused on heavy industrial products in Southern Africa, the UK, Europe, the US and Australia. Its best-known brand is Caterpillar.
Likely strategy option: Foreign direct investment
A major independent financial services group with activities in SA, Europe, the UK, the US and Israel.
Likely strategy option: Foreign direct investment
CONCLUSION
One needs to view globalisation as presenting both opportunities and threats, and to recognise that the country has strengths and weaknesses in engaging with it.
The opportunities arise from the fact that world trade is expanding more rapidly than world GDP, that international capital flows have increased and that globalisation has been associated with a communications and information technology revolution. This rapid expansion of world trade creates possibilities for a country like South Africa to boost its economic growth by increasing exports as well as achieving a diversification of exports that could reduce dependence on primary products. Both goals are critical to achieving GEAR targets. The technological advances also have potential to raise output and improve incomes. The increased movement of international capital has resulted in an increase in foreign investment – another GEAR initiative.
The threats come from the fact that globalisation has increased competitive pressures. Countries cannot maintain protective tariffs and regulatory barriers at the levels they were in the past. As protective barriers are lowered, producers directed at domestic markets face increased competition from potential imports. SA has responded to this with lowering input costs and providing incentives for importers.
As indicated, SA has strengths it has built on in developing a proactive response to globalisation. It has a significant natural resource base, is relatively developed in relation to its neighbours, has human resource potential and has undergone a successful political transition that is strongly supported.
The country also has weaknesses that need to be overcome. Much of the inherited productive economy and the manufacturing sector from the apartheid regime were relatively uncompetitive. This has left these industries vulnerable to foreign competition.
Although SA was a latecomer to the globalisation drive, much has happened in the past few years to ensure a growing international presence and the increased competitiveness of the South African economy.
It was predicted in certain circles that there would be a declining economy and a strong anti-globalisation stance from SA in 1994 when the ANC won the election. Very few predicted an economy growing by more than 3% at times, political tolerance and stability and a government embracing globalisation.
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