Transforming Greenwich as a tourist centre

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Dyfen Marketing Group

Content                                                                                   Page

Introduction.............................................................................................................….....3

Background of Greenwich................................................................................................5

Project Aims and Objectives.............................................................................................7

Market Audit .................................................................................................…...............8

SWOT Analysis................................................….............................................................8

PESTEL analysis................................................….........................................................11

Marketing Research........................................................................................................17

Customer Analysis..........................................................................................................17

Market environment........................................................................................................24

Location and Demography..............................................................................................26

Market size......................................................................................................................26

Competition.....................................................................................................................27

Promotion........................................................................................................................32

Pricing.............................................................................................................................32

Advertising......................................................................................................................33

Funding and Sponsorship................................................................................................36

Benefit of Musical Concert in Greenwich.......................................................................37

Promoting Greenwich as a Tourist Destination..............................................................39

Justification for choosing a musical concert...................................................................40

Budget and Costing........................................................................................................42

Security...........................................................................................................................44

Sustainability...................................................................................................................48

Recommendation............................................................................................................54

Bibliography....................................................................................................................55

Introduction

The purpose of this report is to promote and transform Greenwich as a tourist destination during the forthcoming 2012 Olympic in London up until the year 2020. The generally idea is motivate and attract people to Greenwich during Olympic. The report is going to show how we intend to align Greenwich with the Olympic brand, how we intend to transform Greenwich in to a location everyone coming to the Olympics would want to visit and explore.

A visit to Greenwich is regarded as an unforgettable experience. Known around the world as the place where time begins, Greenwich is regarded as one of the most important and most popular tourist destinations in the United Kingdom. This is because of its historic architecture, picturesque parks, shops and quality entertainment.

Greenwich is recognised as a place to visit not only for its heritage and stunning scenery, but also for its culture and rich mix of events. Whenever you come to Greenwich, you will always have an opportunity to discover new exhibitions, activities and performances. Greenwich Council publication (2008)

Among the numerous tourist attractions in Greenwich are the Greenwich Maritime which according to a Greenwich Council publication was inscribed as a world heritage site by the United Nations Educational, Scientific and Cultural Organisation (UNESCO) in 1997.

Because of its popularity around the world and available state of the art infrastructure and amenities, Greenwich is one of the locations chosen to play host to some very important events (Equestrian, modern pentathlon E.T.C)  In the London 2012 Olympic and Paralympics Games. This is expected to lure even more visitors into Greenwich. Our aim is to take advantage of the Olympic visitors to Greenwich in 2012 to launch a Classical music festival that will promote Greenwich as a tourist destination. We intend to align this event to the Olympic brand.

Around the world, sporting events has being known and used as tourism drivers. In 1990 Barcelona received 1.7 million visitor arrivals, making it the 13th most visited European city destination, whereas by 2005 the number of visitor arrivals had jumped to 5.5 million, Making Barcelona the 4th most visited European city (after London, Paris and Berlin) and the most visited non-capital city in Europe. Visistbritain (2009)

Speaking on the importance of sporting events as a tourism driver, Fanny Palli-Petralia, (2009) “former Culture Minister in charge of the Athens 2004 Olympics” said “Visitors to Greece were up by 13 percent in 2005. We expect the same increase this year. The Olympics was a 19-days advertising campaign that boosted competence, sophistication and security. Our main product was, and is no longer, sea and sun. Today we provide more tourism activities that are longer-term or have no seasonality”

Furthermore, in an article for caterersearch, James Garner (2006) observed “VisitBritain predicts that 50-70% of the net economic benefit of the London Olympics will accrue through hospitality and tourism over 7-10 years. Estimates suggest £2b could be generated and that almost two-thirds of this growth will happen in the four years after the games.

The city of London at large and Greenwich Council in particular are aware of the potentials these games will offer as tourism drivers and are making efforts to harness these potentials to boost tourism during and after the games. The Olympics is the world’s most watched sporting event and will provides Greenwich with the opportunity to take a giant step that will change the tourism industry and image overseas.

However, to fully exploit this opportunity, niche and unique events and activities needs to be organised to run during the Olympics and continue thereafter as yearly events, these events will take advantage of the media buzz around the Olympics to promotion.

To this effect, we are proposing a 3 days classical music event to be held in the evenings during the Olympic period. This event will be called The Greenwich World Classical Music Festival. This event will showcase and celebrate the best of the Greenwich’s culture with regards to music that will be synonymous with the 2012 Olympic events in Greenwich  

 The aim of this event will be to use the Olympics as a platform to promote a sustainable yearly music event that will boost tourism in Greenwich that will also entertain visitors to Greenwich during this period and beyond.

 Furthermore, aligned to this project and general objectives, we will create and launch a web site that will have a database of all rooms, houses, flats, hotels and all alternative accommodation possibilities available in and around Greenwich for short term stay. This will make it possible for the visitors to not only visit Greenwich, but to also find accommodation and stay in Greenwich during their visit

Greenwich is a dynamic urban and cultural community and is no stranger to musical events. The world renowned O2 Arena is located within the Greenwich council. Greenwich has played host to music events that range from classical to Philharmonic Orchestra and urban music.

Background of Greenwich

Greenwich town is on a broad platform to the south of the outside of the River Thames, with deep water quay lying in the river. Towards the south side of the river, the land rises steeply, 100 feet (30 m) towards Greenwich Park reaching Blackheath town, The higher areas consist of a sedimentary layer of gravely soils, known as the Blackheath Beds, that spread through much of the south east over a chalk outcrop – with sands, loam and seams of clay at the lower levels by the river. The west side of Greenwich is surrounded by Deptford Creek and Deptford, The east side of Greenwich comprises of the former industrial centre of the Greenwich Peninsula, and the residential area of Westcombe Park; The Thames River is situated on the north side while the Blackheath common and A2 are on the south.

According to Greenwich Council document Destination Greenwich (2008) Greenwich is steeped in world-class heritage with a rich mix of museums, galleries, architecture, maritime history, parks and palaces. Greenwich is a place that has something for everyone. It is famously worldwide known as the home of Greenwich Mean Time and also for being the source of the prime meridian line.

Greenwich has excellent transport connection providing easy accessibility to people travelling across London.

Greenwich has a superb quality of life for people living and working in the borough with series of leisure and sporting activities, acres of green, open space and parkland, excellent shops, historical markets and the o2 arena a modern entertainment venue. Greenwich is place that stimulates a good business environment with large scale development transforming the area into one of the best places in Europe to live, work and does business. Greenwich is already a worldwide brand and it’s strategically located. It benefits from excellent transport links, putting business districts such as canary wharf and the city within easy reach.

Project Aims and Objectives:

The aim and Business intention of this project is to promote Greenwich as a tourist destination. We intend to launch this project in the summer of 2012 taking advantage of the media buzz and the expected 20,000 visitors to Greenwich for the Olympics games. The project will be a unique classical music festival that will celebrate the best of the Greenwich culture and heritage music. To fully take advantage of this project, and to add value to the project, we will also launch a searchable database of all possible short term accommodation opportunities/possibilities available in and around Greenwich. This will make it possible for more tourists to not only come to Greenwich, but also stay in Greenwich during their visit. Which will in-turn allows the development of group markets (pre booked) business – more cost effective to target and better visitor management. This will aimed at not only established classical music lovers, but also developing new audiences from the younger generation.  Our marketing strategy will be centres on the 4 Ps of marketing namely, Product, Price, Place and Promotion.

However, event driven by tourism has the ability to influence regional development, social, economic and demographic environment. It has its specific features that explain its niche place within the tourism industry and importance for regional economic development.

According to Subhash C Jain (1999), within a given environment, marketing strategy deals essentially with the interplay of three forces known as the Strategic three Cs: The customer, the Competition, and the corporation. Marketing strategies focus on ways in which the corporation can differentiate itself effectively from its competitors, capitalising on its distinctive strengths to deliver better value to its customers.

Marketing Audit

SWOT Analysis

The purpose of this swot analysis is to identify and analyse both the internal and external factor of Greenwich area that will be an aided advantage to our project. SWOT analysis is an analysis for auditing an organisation and its environment. “It provides information that is helpful in matching organisation resources and capability to the competitive environment in which it operates”.

.  However, swot analysis in this project is used as a determining factor to identify key internal factors which include the strength and weaknesses of Greenwich as a tourist centre, for which these information can provide a possible and a much clearly need toward the purpose of the new product development. Moreover on this project using the SWOT analysis, the strengths and weaknesses are used as key factors in identifying the internal factors of Greenwich in respect to tourism, and the opportunities and threat are external factors that emphasizes on the KATO’s project development.

Strength                                                                    Weaknesses

Opportunities                                                     Threats

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A world musical concert that brings classy musician all over the world and with great cultural features has always been known as a world’s attraction. However, considering Greenwich area, which is well known for its tourist attraction which includes the Royal observatory, the royal naval college, the Greenwich maritime museum, the cutty sarks. Etc. And now been part of the host centres for the 2012 Olympics, will no doubt host people from all over the world who are coming to be part of this great Olympic event. With this proposed world’s musical event building towards an ever running event even ...

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