Unit 6 - Task 1

Quality plays a leading role in product success and prosperity. Customers do not want a multimedia player that is made up of inexpensive and cheap materials such as soft and malleable plastics, as this would take the quality away from the actual product making it cheaper and less successful in the industry. As the player is a complex product, customers would expect excellence and superiority in the making and final outcome.

  On the other hand if quality materials were used in the first place, such as aluminium and steel or any other durable materials, this would increase the products success and would differentiate from similar products making it stand out and gives it a unique selling point, which will offer the customer something more than its competitors (Ipod and Creative). The research and development team have specified other similar products around the world, examining and taking in to account the good materials needed to produce the PinPon. That is why the PinPon is made for durability and standing abuse, making sure the materials used are the best.

The PinPon multimedia player does more than play your music, photos and videos. It displays them in their true glory. It has a variety of features and in terms of quality, it is distinct and different which stands out from other similar media players in the saturated market. Businesses like PinPon  have operated in a competitive marketplace to raise expectations and attract customers. There is a high degree of competition within the market, and PinPon is facing threats from the likes of Ipod and Creative. Customer expectations need to be met and managed before any sales take place. Therefore PinPon provides a unique and exceptional experience in order to overcome them threats.

 

Sound Quality

In terms of sound quality the PinPon is excellent and superior in its own way, producing sharp and well defined sound. The PinPon is ideal for use on the go, and even when jogging or getting from one place to another, it wont effect the sound. As PinPon offers specifically and exceptionally made earphones which assemble nicely into the ear without hesitation.

File Transfer

Unlike most MP4 players, the PinPon has Bluetooth wireless technology, which enables the user to send and receive files in less than a minute. The rapid technology can transfer movies and large files in a instant, producing more time enjoying your favourite music whilst in process.

Video Quality

Watch movies and your favourite videos in their full glory on the rather large 2.5” LCD screen, displaying up to 262,145 vibrant colours and projects a crisp, clean image in high definition resolution.

Materials 

Customers in general would expect something strong and light weight, as one of the purposes is using it on the go. So therefore PinPon has been made from unsubstantial aluminium, which is light and dense, making it easy to hold and carry with an ease. The aluminium is durable and long lasting, as it is a expensive piece of material, it will be a big loss in costs if it is not used and assembled properly. If by any misfortune the PinPon falls to the ground, the aluminium will not break as easily as plastic or other metals, therefore the PinPon itself would not receive any damage. In relation to customers expectation, the PinPon is excellent and the detail put into the player itself is superior.

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The business will need raw materials such as flimsy, but dense aluminium for the outer casing of the PinPon. Also plastic is needed for the screen and the wiring and other circuit components. As plastic conducts heat, it wont burn or melt inside the chipboard. It also prevents any minor electrostatic discharge. When having all the necessary equipment and materials the production can go ahead, on the other hand if there is a lack of raw materials, the business would suffer as it might not be made accurately. This can dramatically bring down the sales and could lead to ...

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