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What is e-commerce?
- Essay length: 2622 words
- Submitted: 19/06/2006
The first 200 words of this essay...
South Bank University
London
School of Computing, Information Systems & Mathematics
MSc Information Systems Management
Decision Support System
Title: Group Report (referred course work)
Lecturer: Ddembe William
Team Members: Chu Chien Liao, Bader Al-fughom, Neeraj Bjssessur
ID Number: 2251258
26th August 2003
Contents
Introduction/what is e-commerce................................................... 3
What e-Commerce can deliver......................................................3
Who is interested in e-Commerce...................................................4
Internet and e-Commerce.............................................................4
Problems facing e-commerce managers (three case study).....................5
Lack of website designers (1)........................................................5
Handling customer queries............................................................5
Weak website quality................................................................ 5
Delivery delay ........................................................................5
Poor business image..................................................................6
Financial crises ........................................................................6
Method of Approach.....................................................................6
Intelligent phase........................................................................6
Design phase............................................................................7
Choice phase............................................................................7
Implementation phase..................................................................7
Reality....................................................................................7
Project plan...............................................................................8
Resources................................................................................8
What is to be achieved? ................................................................8
Risk management........................................................................9
Decision-making process................................................................9
Setting managerial objectives.........................................................9
Searching for alternatives...............................................................9
Comparing and evaluating alternatives................................................10
The act of choice/ Implementing the decision.......................................10
Follow-up and control...................................................................10
The process and issues perceived
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