• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10
  11. 11
  12. 12
  13. 13
  14. 14
  15. 15
  16. 16

Reflective Report On Group Project

Extracts from this document...


1. Introduction The Purpose of this project was to fulfil the research brief assigned by the client. This consisted of a study into the feasibility of an online referencing service and research into possible features and successful ideas. Both the group and the client were allocated at random, which posed potential behavioural issues within the group and towards the client. Despite any issues the group had to carry out research into the graduate recruitment and referencing procedures. Although the brief was relatively clear it covered a wide range of investigative areas and a large amount of both primary and secondary research. This report will go on to discuss the dynamics within the group, how the client relationship was managed and the various issues that arised when carrying out the primary and secondary research using academic models for support and analysis. 2. Methodology For the purpose of this project both secondary and primary research was carried out to provide a greater range of results. The details of which are described and analysed below. 3. Secondary Research After speaking with the client it became clear that no prior research had been done into the project. The idea was based on the client's personal experience in assisting student employment and the assumption that most employers with financial positions available would require a five year reference history. Due to the lack of any factual background it was felt important to carry out secondary research prior to any primary research. This is supported by Patzer's view that "Secondary data enhances the efficiency and effectiveness of collecting, analyzing and reporting of the primary data." (1995, p11) Secondary research would give the group an insight into the services already available and a basis for the information needed from the primary research. The secondary research was carried out in two areas: * Researching the existing websites that offered graduate services to compare the available sites with the clients proposed idea, the waitingformyreferene.com concept. ...read more.


As Chrisnall (2005) points out 'co-operation in surveys is voluntary and relies largely on goodwill of informants' (Chisnall, 2005 p140). If a lot of people refused to take part there would be a risk of inaccurate or limited data as the respondents 'willingness does not necessarily guarantee accuracy' (Chisnall, 2005 p140). An incentive to complete the student questionnaires was given to encourage a high response rate, however respondents may have completed the questionnaire as quickly as possible just to apply for the prize draw. So although there was a high response rate to the student questionnaires which would imply a greater reliability in the results, there was not as much detail in the open questions as was hoped and the sample is only a small proportion of the whole student population. The tutor research had a lower response rate, which provides less scope for analysis and less reliable results, this was due to tutor's lack of co-operation in returning the questionnaires. A method of improving this would have been to target a greater sample of tutors to allow for not receiving all of the responses. 4.2 Employer interviews The choice of employers was decided by the client including a few additional companies that were known personally by the group and more reliable and detailed results were expected from them. When making conclusions this had to be kept in mind as it may not be a true representation of the views of all companies and could be thought of as a bias method of selection. 4.2.1 Method Selection Structured interviews were used when researching employers. These were done over the phone. 'Structured interviews use questionnaires based on predetermined and standardised or identical set of questions' (Saunders et al, 2003, p246). This allowed for two groups members to conduct the interviews and carry out a constant questioning style which would provide results that could be easily analysed against the same criteria. ...read more.


This further supported the professionalism of the group towards the client. 6.3 Client Relationship The importance of building a trusting relationship was evident from the start when the client deliberately got to know the members of the team through asking many questions as possible to get to know the group's capabilities and personalities. This was an attempt by the client to get to know the group as quickly as possible. The quote below is from The Independent Consultants Survival Guide and relates to the situation experienced by the group. "Once a client gets to know you and your capabilities, they will feel comfortable and like having you around" (Johnson, 2005) The project undertaken met the needs and expectations set by the client in the brief. The group maintained a good client relationship throughout the project but there were areas that could have been improved upon. The unavoidable time restraints mentioned restricted how strong the relationship could have become. With a stronger relationship the group could have taken the project further and could have come up with more ideas and areas to research. 7. Conclusion After analysing the methodology used in the project, the dynamics of the group and how the client relationship was managed, we can asses how the objectives of the project were achieved. Although the group carried out full and thorough research, there were many constraints which can question the reliability of some of the results. This can mainly be accounted to the unavoidable time constraints of the project. The group were organised in both their approach to work and managing the client's needs. This could be attributed to the strong nature of the leader; however it is not apparent how the group would have reacted without this presence. To conclude, there could be significant improvements in the methodology and sample sizes if a greater timescale and resources were available. The group dynamics were fairly positive which was reflected in the successful client relationship management. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our University Degree Teaching section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related University Degree Teaching essays

  1. The following dissertation report will attempt to look at the chosen topic area of ...

    need to shift the teaching and learning paradigm from that relevant to an Industrial Age to the Information Age of today. Many of our schools are still organised to produce citizens who will fit an industrial era. Students often sit in rows facing the board and the teacher, and only speak when they raise their hand.

  2. Individual Reflective Report.

    However, after my explanation to my group mates, they seem like not really understand and I remember Laura said: "No, Monica, we are talking about the question like..." And I was so ashamed and say, " oh, sorry, I misunderstand..."

  1. Personal & Professional Development - Reflective Diary

    the way that we separated the work and the way we communicated the assignment in order to finish and get the best grade possible I thought was in at a good standard. Even though I am not aware of what our final grad is I fill that the effort and

  2. My personal Reflective Analysis.

    Therefore I try to give out jobs which are more consistent with that style because their learning will be easier and more effective. I will also never ask someone to do a job, which I am not prepared to do myself.

  1. Evaluation of Birzeit University MBA Program

    areas listed in the catalog, in addition to a course from the business policy and strategy area. The functional areas are: accounting, finance, international business, marketing, organization, production/operations management and systems management. Students may concentrate in one of the business areas by taking at least three courses, and must cover

  2. Problem formulation - Background of the dissertation.

    * There are 8 institutions in Hertfordshire University. (industry and commerce economic management, engineering information project, health and human science, art and design, culture science, modem language, science of law, natural science) * Good pricing, placing, promoting strategy Australia 1)

  1. Examine these approaches to behaviour management in light of your reading of the theory ...

    White working class apathy is a well documented problem in schools, particularly for boys and has become a target group for the Academy this year. Liz Sidwell, England?s Schools Commissioner, noted that ? the white working class can be the most challenging [culture]? ( The Guardian 2011).

  2. Classroom Management

    are ignored by teachers who often give instructions and dominate the class. In this way, students may not think that the tachers have their best interest in heart. Yet, if the students believe that their teacher understand their situation, it would be easier to tackle the problem.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work