Work Experience Report                                                            Aaron White

University Of Leicester May 6th- 16th 2003

My work experience placement was the University of Leicester in the Computer Centre. Although I was at a learning establishment the environment was office-like. In the University there are about 750 people employed there, but I only worked with 11 of them. In the Computer Centre I was given a range of tasks which included simple things like fixing floppy disks to more difficult things like working on the help desk trying to fix more complicated problems. For the first week I arrived at work by car and I caught the bus the second week, both weeks I was picked up at 5:00 by car.

    Before arriving at the Computer Centre I was feeling extremely nervous because I felt like I was going to an unknown place where I might not have been accepted or liked by my colleagues. I was also quite worried about the hours I had to work as I knew they would be very different to the time spent in school. I hoped that while I was working that everyone would accept me and invite me into their group, and that the work I was given would not push me beyond my limit. Before I started work I made sure all of my things were prepared the night before and I set my alarm to wake me up early, just to make sure I arrived on time. On the first day I arrived at the Computer Centre at 9:20 ready for my meeting at 9:30

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    While I was on work experience I learnt and developed a lot of skills. The main skill that I developed was my communication skills as I had to spend a lot of time on the help desk, answering phone calls and helping users with various problems. The main skill that I learnt was the art of fixing floppy disks, as a lot of the problems on site were to do with work being saved to a corrupt floppy disk, with users expecting us to fix them. The most pleasing and surprising thing that happened was on the last ...

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