Consumers and the Law

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Law 2050: Consumers and the Law

Part A

The Court of Appeal, in Abouzaid v. Mothercare (UK) Ltd [2000], ruled on the terms of the Consumer Protection Act, Part I, which introduced strict product liability into UK law in 1987. Going against the trend of judgments in lower courts, the Court of Appeal found that although the product supplier was not negligent, the claimant was entitled to damages under the Act.

Critically assess those aspects within the continuing development of consumer protection which have made it unnecessary for a consumer to prove negligence when making a claim against a producer for unsafe products.

The case Abouzaid v. Mothercare (UK) Ltd [2000] is an interesting case for proving the high standards of care needed by manufacturers to ensure that no kind of defect or damage is passed on to the consumer.  The product known as a Cosytoes is a fleece-lined sleeping bag that can be utilised for young children.  When the respondent was attaching the buckles together, when the elastic straps slipped from his grasp, resulting in the buckle hitting the respondent in the left eye.  The damage to the left eye arose due to an accident which was basically as result of a defect in the product.  The condition of the eye developed due to a defect in the product.  Earlier common law, negiglence had failed due to the foresability test.  This meant that the injury which occurred was unlikely but also predictable (Pill, 2000).  

For the mentioned problem in the defect of the product, the Consumer Protection Act, 1987 would be applicable.  This Act is meant to protect those who are consumers of a product or a service in order to protect them from any kind of damage and hold the manufacturers responsible.  Under Section 2(1) of the Act, provided that the applicable provisions would apply, when there is any kind of damage or defect in the product, the persons mentioned under section 2(2) would be liable for this damage.  Here the appellants Mothercare UK Ltd came within the purview of the producers of the goods and hence was held liable under the Consumer Protection Act 1987 (UK Legislation, 2011).  Under Section 3 of the Consumer Protection Act, the definition of Defect is mentioned, and would include:-

  1. A product is said to be defective if the safety is not such that any reasonable person using the product would be entitled to expect.  Safety of the product means safety that is compromised in that product and any kind of damage to property and also personal injury or death of the user or any other person
  2. There are certain purposes for 2(1) including:-
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  1. The manner in which the product has been marketed or providing any kind of instruction or warning or doing something or refraining from doing something.
  2. reasonably expected to be done for a product
  3. time of supplying the product by the manufacturer (UK Legislation, 2011)

Section 4(1) of the act provides for certain defences for manufacturers under the civil proceedings code.  2(e) provides that when the product was being manufactured and the state of art and the scientific knowledge that was prevalent at that time (Commercial Angles, 2001).

In all the circumstances, the burden of proof was on ...

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