Airline Reservation System

2. Problem statement:

The existing airline reservation system has many shortcomings associated with it. In the existing system airlines used to set flight reservation levels higher than seating capacity to compensate for passage cancellation and no-shows accounting to overbooking in the system. If a traveler had to make/ cancel reservation he had to visit either the airline or travel agent frequently to do so thus wasting time and money for all. In the existing system due to non- availability of a central server the airline and agents suffered unwanted delays in bookings and payments. In the existing system integration of different airlines on a single platforms was not met. With the advent of the online reservation system the flaws can be overcome.

3. Aim:

 To design and implement an Airline Reservation System for Air Atlanta Virgin Airline

 1.4 Objectives:

• The Airline Reservation System (ARS) is a software application to assist an airline with transactions related to making ticket reservations, which includes blocking, reserving, canceling and rescheduling tickets.
• Develop a system that can replace the existing system
• Minimize repetitive work done by the system administrator and reservation clerks.
• Maximize the revenue of the airline company by various means:
• Increase awareness among frequent travelers about various special offers and discounts.
• Minimize the number of vacant seats on a flight and maximize flight capacity utilization.
• Maintain the capability to adopt a flexible pricing policy. The price of the tickets should be dynamically determined based on how early, before the date of departure, the customer buys the ticket.
• Reduce effort and frustration for travelers in scheduling a trip, especially by reducing the search effort for the flight they need to take.
• Show all possible combinations and itineraries available for a pair of origin-destination cities.
• Reduce redundancy in the information required from the customers in order for them to buy tickets, create user accounts etc.
• Check the validity of input data and give a feedback to the user in case of errors or inconsistency.
• Protect customers’ privacy concerns.
• Make it easy for travelers to check the ticket status or make changes to their trip.

1.5 Scope:

The ARS will provide the following types of easy-to-use, interactive, and intuitive graphical  interfaces.

• The ARS will provide an easy-to-use, intuitive Graphical User Interface (GUI) as part of the Clerk/Administrator’s working desktop environment.
• The ARS will also provide an interactive GUI, on the World Wide Web for the general customers.
• The above two ARS interfaces shall help provide the following functionalities to the users - access to the ARS to check the flight schedule, availability of seats, ticket price and to block, reserve, cancel, and reschedule tickets.

Conclusion

The project is aimed at exposing the relevance and importance of Airline Reservation Systems (ARS). It is projected towards enhancing the relationship between customers and airline agencies through the use of ARSs, thereby easing the flight ticketing and selling process and all air traveling operations.

References

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