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Design a web based online Appointment System for vehicle service centres in town to help with their appointment process

Extracts from this document...

Introduction

FINAL YEAR project (may-08)                UEL (COMPUTING) SEMESTER -06

TABLE OF CONTENTS

TITLE -

AIMS

OBJECTIVE

BACKGROUND

WHAT ARE THEY DOING?

TYPES OF PROBLEMS or SERVICING

CURRENT APPOINTMENT PROCESS

CURRENT PAYMENT PROCESS

CUSTOMER EXPECTATIONS

AIMS OF THE SYSTEM

LITERATURE REVIEW

RESEARCH QUESTIONS:

OVER VIEW OF THE SYSTEM

FRONT END (DISPLAY)

BACK END (DATABASE)

MIDDLEWARE (SYSTEM INTELLIGENCE)

VATS-FLOW CHART

ASSUMPTIONS

JUSTIFICATION OF IT TOOLS USED

DESIGN OF THE SYSTEM

ENTITY RELATIONSHIPS

FLOW CHART

STRUCTURE CHART

FILES AND DATA ORGANISATION

TIME MANAGEMENT

GANTT CHART

IMPLEMENTATION

CODE DETAILS

Java script that used to show and hide courtesy car list.

REFERENCES

APPENDIX

RESEARCH METHODOLOGY

Research Approach; -- Qualitative Approach

Research Methods

LEGAL, ETHICAL ISSUES

TECHNICAL ARCHITECTURE

TIME MANAGEMENT


TITLE -

Design a web based online Appointment System for vehicle service centres in town to help with their appointment process.

 System- VATS - Vehicle Appointment Tracking System

AIMS

Design, test and implement an online appointment system for vehicle servicing centres. The first part of the project is to do a detailed literature search on the design of the online appointment applications. This review seeks main consideration that is really important to design a web based application. This research also has to find out the best technologies to be used and how these are related to the project.

This research also needs to identify the system requirements for an appointment system which enable the customers to make appointment and enable the service centre staff to access the appointment details.

Another aim of this academic project is to write a detailed report to identify the personal leanings, effectiveness of the system and the ease of use.

OBJECTIVE

To collect details and information and process about the system that the car service centres currently uses

To draw a report detailing the design and implementation of a online appointment system and to keep track of online appointments made by the customers.

To design, test and implement a web based online appointment system for car service centres and report the aspects of the project.

...read more.

Middle

REQUIREMENTS

Logged in

TASKS

Select one town from drop down

Select Station

ACTOR

Customer

ACTIONS

Select one centre from the list

REQUIREMENTS

None

TASKS

Access service station search page

Select town from dropdown list

Search module get all towns from the database

Select Town from dropdown list

 Search module gets all service stations from the database for the town.

 Select a service Station from the list

Select services

ACTOR

Customer

ACTIONS

Select required services from the list

REQUIREMENTS

None

TASKS

Check in and select one services from the list

Mechanic Log-in

ACTOR

Mechanic

ACTIONS

Enter first name and password to login

REQUIREMENTS

Must be registered

Have a valid password

TASKS

Enter first name and password to log in

Mechanic Login module will search in to the mechanic table and allow the mechanic to access

ENTITY RELATIONSHIPS

ER Diagram

The relationships between the entities are really important in any design. This can be explain with the help of Entity Relationship Diagram

image01.png

SCHEMA Design

Schema design is another important design for any project. The schema design explains the relationships and the relationship types between the tables in the database. And a schema design shows the overall architecture of the design

image10.png


STRUCTURE CHART

The structure chart is used to show the flow of the files is hanging in the system. Structure chart of the VATS design will be added in the appendix section.

image11.png



FILES AND DATA ORGANISATION

The following diagram shows that directory structure of the VATS appointment system. The files in the VATS folder are linked from VATS application. When a  user is requested a file or data from vats application it will loaded from the directory.

image12.png

All the files related to mechanics are in a separate folder called “mec”. So it is easy to maintain the files. The template of the website is in separate folder. So whenever the admin wants to chance the design of the template or change the links on the web page, there is no need to change every file. When you update the file in the template folder all the files using that template will be updated automatically  

TIME MANAGEMENT

Week

Date

Activities

01

Apr 14th to Apr 20th

Feed-back of the proposal

02-03

Apr 28th to May 4th

Design structure of the database

Identifying entities and create tables

Designing  the web templates

04

May 5th to May 11th

Writing the code (php)

05-08

May 12th to Jun 8th

Documentation

Review of the research

Produce interim report

Review of the report

09-10

Jun 9th to Jun 15th

Interim report feed back

Correction , Edit

11-12

Jun 23rd to Jul 6th

Revise interim report

 Correction and edit

13

Jul 7th to Jul 13th

Print

Bind

Submit the final Report

14

July 23rd OR 24th

Presentation.

...read more.

Conclusion

Organizations using personal information must comply with these Principles. Data protection act 1998 states that the data collected during the research also must be comply with the law. (Data protection Act 1998, ch.48)

         During the design we need a great concern on copyright. But the Copyright, Designs and Patents Act 1988 (c. 48),  give some expectations for educational and researching purposes. For example,The CLA(Copyright Licensing Agency) copying licence allows all members of UCL staff and students to take copies of books, journals, periodicals and magazines for educational and research purposes within clearly defined limits. (ucl, 2005)

TECHNICAL ARCHITECTURE

image08.png

 TIME MANAGEMENT

TIME PERIOD GIVEN FOR THE PROJECT

17 TH OF DECEMBER 2007 to JULY 2008

WEEK NO.

PERIOD

SCHEDULED TASKS / ACTIVITIES

01

Dec 17th – Dec 23rd (2007)

Draft topic selection for the Dissertation

Topic approval

Start writing the proposal

Understanding the research

Project plan

02

Dec 24th  to Dec 30th

Christmas Holidays

03-04

Jan 7th to Jan 20th

Start writing the proposal

Background study of the system

Background study of the service centres

Define the project out line.

05

Jan 21st  to Jan 27th

Finding the problems

Identify the aims and objectives of the project

Arranging in-depth interviews with mechanics

Identify the research methodologies

 Prepare and consolidate research materials

06-07

Jan 28th to Feb 10th

Literature search

Read literature review

Device research approach

Feed back on proposal

Search secondary data

08-09

Feb 11th to Feb 24th

Writing Literature review

Develop questionnaire

Develop interview questions

10-11

Feb 25th to Mar 9th

Conduct interviews

Conduct questionnaire

Gathering data and organise it

12-13

Mar 17th to Mar 30th

Analyse collected data

Prepare for the presentation

Presentation

Finish writing the proposal

Proposal submission

14-15

Apr 1st  to Apr 13th

College holidays

16

Apr 14th to Apr 20th

Feed-back of the proposal

17-18

Apr 28th to May 4th

Design structure of the database

Identifying entities and create tables

Designing  the web pages

19

May 5th to May 11th

Design prototype

System Implementation

20-23

May 12th to Jun 8th

Documentation

Review of the research

Produce interim report

Review of the report

24-25

Jun 9th to Jun 15th

Interim report feed back

Correction , Edit

26-27

Jun 23rd to Jul 6th

Revise draft report

Print

Bind

28

Jul 7th to Jul 13th

Submit the final Report

29

July 23rd OR 24th

Demonstration.

GANTT CHART

image09.png

image09.png

        Page

...read more.

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