'Four Hour Format' Recruitment System

University Degree Mathematical and Computer Sciences

‘Four Hour Format’ Recruitment System

This may be a new way of recruiting for your business. Remember this: if you don’t change the system or process of hiring that you’ve been using so far, then you’ll simply get more of what you’ve already got. Here’s a proven recruiting and induction system based on the following principles:

Attract a large pool of applicants and you’re more likely to get the right person.
Implement multiple levels of screening and you’ll waste less time in lengthy interviews with under-qualified candidates.
Observe a short list of applicants perform the essentials of the position in real time and you’re less likely to be surprised on their first day.
Assess your short list of applicants to make sure that you’re making an appropriate match.

Here’s the 4 Hours Format in detail:

Hour No. 1: Generate leads for position

Develop job description and/or ad to include:

Roles, responsibilities, tasks, duties
Skills required
Hours expected
Pay range

Identify lead sources

Look within company first and ask if team if they know anyone who may be appropriate
Post sign in your door/window
Post ad in local and daily papers
Post ad in trade/industry publications
Post ad in local houses of worship
Email/mail/fax ad to customer database, vendors, personal/business colleague database
Fax job description to employment/temp agencies

Identify (10 to 20) agencies
Complete their contract if required
Call back the day after JD is faxed to ask for CV’s

Networking - “every conversation is an interview”
Publish ad in your company newsletter
Retrieve web CV’s from web sites e.g:www.monster.com

Hour No. 2: Phone screening of leads

Set up a dedicated voice mail box for phone screening. Options:
Complete voice mail script for voice mail box and record
Job description and ad to send leads to dedicated voice mail box message
Listen to responses and call/request ...

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Identify (10 to 20) agencies
Complete their contract if required
Call back the day after JD is faxed to ask for CV’s

Networking - “every conversation is an interview”
Publish ad in your company newsletter
Retrieve web CV’s from web sites e.g:www.monster.com

Hour No. 2: Phone screening of leads

Set up a dedicated voice mail box for phone screening. Options:
Complete voice mail script for voice mail box and record
Job description and ad to send leads to dedicated voice mail box message
Listen to responses and call/request CV’s from good candidates
Qualify candidates by comparing resumes to job description

A – has necessities plus some
B – has the necessities
C - missing some necessities
D - not even close

Develop a short list of candidates
Have the short list of candidates fill out application forms (optional)

Hour No. 3: On-site screening of leads (test drive)

Arrange group or individual on-site screening
Design on-site screening (test drive)

Identify 3 most important responsibilities/task of position
“What 3 things are absolutely essential for this person to do well?”
Have test drive candidates complete 2 to 4 hour trial of top 3 responsibilities/tasks of positions

De-brief on-site screening (test drive) with candidates
Include existing team members in review of candidate performance
Develop short list of candidates (2 to 4)

Hour No. 4: Final interview and hire

Interview short list
Open-ended vs. close ended: “what have you… how have you…”
Develop questions to uncover actual past experience pertaining to skill set and tasks required for position
Use same set of questions for all interviewees
Rate the response of interviewee on each question as 1 through 5, record comments
Rank short list according to preference
Check references on top choice
Negotiate salary and make offer
Complete hiring agreement/contract

Induction

Orient to company

Company vision, values
Rules of the game
Organisational chart
Disciplinary process

Present and get sign off on position description
Review operations manual relevant to position
Identify team member development process
Coach team member through process

[Name of position] WANTED

[Name of your company] in [your town],

is looking for you if you are:

HIGH ENERGY

RESULTS ORIENTED

SELF STARTER

TRUSTWORTHY

PEOPLE ORIENTED

If you possess these qualifications, call us today

0800-[phone]

Phone Script

Smile when speaking on phone!

Speak s-l-o-w-l-y and confidently!

Hallo and thanks for calling! [your company], located in [your city], [your company name] is currently seeking a [name of position]. The responsibilities of this position include [responsibilities]. [Your company] will provide [training, development].

The package will include health insurance, life insurance, and pension plan etc…. [your company] is [describe the company and what a wonderful opportunity it will be to work for you and why]. [Your name] is a highly talented, proven winner in the field of [your field]. He/she has [name some of your accomplishments] and will personally mentor the person chosen for this position.

Now, please take 1 to 2 minutes to answer each of the following questions after the tone. Please listen carefully and answer each of these questions:

What actual experience have you had . . . ?

Why do you think that you’re the kind of person we’re looking for?

What do you think this position is worth?

Please leave your name and phone number after you answer the questions. If you fail to answer these questions, your resume will not be considered.

Thanks for calling [your company]!

Example of Above Phone Script

Hi and thanks for calling My Service Co.! This is Joe.

Right now we’re looking for an Office Manager to help our company continue its rapid growth. The My Service Co. Office Manager will be responsible for:

Bookkeeping using Quickbooks
Answering the phone
Selling to customers
Filing and organizing the office AND
Using Microsoft office and other computer applications

My Service Co. is a proven winner in the golf cart industry. We sell and service golf carts and have a fantastic reputation for customer service. Working here will be a wonderful, lasting opportunity with a well known and highly respected local company.

Now, I need you to give me a 30 to 60 second explanation of the following three things:

Why you’ll be successful as the My Service Co. Office Manager
Past experience you’ve had that will make you successful in this position
Why you’re the right person to be hired for this position

Please leave your name and phone number after you answer the questions. If you fail to answer these questions, your CV will not be considered. Thanks for calling My Service Co.!