My aim is to develop and provide a proposal to the Surgery of a new web based information system.

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MODULE: CI110 DESIGN WORKSHOP

KUM KUM PRASAD

Final Report

PROTOYPE DESIGN

Authors:

Kamran Khan

Saheed Rasool

Sinthuraj Sivayogan

Mehul Vakharia

William O'Rourke

Satwinder

CONTENTS

Terms of reference...............................................................................3

Executive summary..............................................................................4

Method of study..................................................................................5

Project and problem definition.................................................................6

Analysis...........................................................................................7

Business system option 1......................................................................12

Business system option 2......................................................................16

Business system option 3......................................................................18

Recommendation................................................................................20

Final recommendation..........................................................................21

Development plan..............................................................................22

Time schedule...................................................................................24

Cost schedule....................................................................................25

Functional and Non-functional requirements....................................................................................26

Logical Data Structure of appointments system............................................................................................27

Analysis Techniques & Modelling........................................................................................28

Impact Analysis.........................................................................................29

Technical Architecture.....................................................................................30

.0 Terms of Reference

Project Title: General Medical Practice

Project Team:

Kamran Khan, William O'Rourke, Sinthuraj Sivayogan, Mehul Vakharia, Satwinder

The Problem:

Current system problems:

* When people register online, how would we know they live within the boundaries of the surgery?

* What will happen if a patient books online more than once accidentally?

* Over 30% of patients cannot speak English.

* Staff workload reduction

Project Objectives:

To develop and provide a proposal to the Surgery of a new web based information system that will:

* Give up to date information on the services available to current patients.

* Provide information for prospective new patients, so they can decide easily, which surgery best suits them.

* Allow web page and surgery to be linked to other health authorities and hospitals.

* To build tight security into the system so that only the patient concerned can access his or her own results.

* Allow patients to make appointments, repeat prescriptions, register with the surgery as a new patient or to inform of change of name, address, or phone number via email.

Project Scope:

What is supposed to be done?

* Create a formal website with limited animation.

* Site, which will be functional, and user friendly.

* Create an archive to store the emails.

* Use the email facility to book for appointments.

What is not to be done?

* Over complicated.

* High budget.

* No banners should be included.

* No automated appointments form should be included.

Project Constraints:

* Cost, low budget (The NHS does not have much money).

* Mandatory equipment, Server is required, and a few computers and cables, including printers.

* Not everyone needs to be trained to use the site, it is really common sense.

Preliminary Ideas:

Create a user-friendly site, with limited graphics, which will allow the user to find out information on the surgery, and be able to book online for an appointment.

The Feasibility Study:

We will carry out a feasibility study to meet the requirements. The duration of this project should last no longer then 10 days. The cost depends on the outcome of the project.

2.0 Executive Summery

After the completion of the feasibility study, we have decided to follow business system option 1, this is because the website will be secure, and user friendly. Some examples of what the website will do are:

* Allow you to book appointments via email

* Allow people to register with the practice

* Allow people to apply for a repeat prescription

* Secure web server

We did not think the other two options where very secure, and we did not think that they will be feasible, due to the money shortage of the NHS.

The key sources in which we used to complete this study was from the lecture notes and workshops. We also done some extensive research, which was based on looking through the Internet and searching through current medical sites.

2.1 The costs and benefits of the recommended option:

* Production wage- £1000

* Hardware Costs- £3500

* Software Costs- £1000

* User Training- £1000

* Material/Supplies- £200

* Other Costs- £100

2.2 Operational costs:

* Salaries- £75000

* Hardware Maintenance- £1000

* Software Maintenance- £500

* System Maintenance- £1000

* Materials/Consumables- £500

* Overheads- £500

TOTAL OPERATIONAL COST- £1100

TOTAL QUANTIFIABLE BENEFITS- £2500

Due to the lack of investment in the NHS, there are some constraints with the recommended system:

.1 External constraints

* Costs

o Cannot exceed the budget of the project.

* Hardware/Software

o Practice has not got all the hardware, software required to run the system.

.2 Internal constraints

* Global service levels

o Minimum levels of service may be set across the system for availability, reliability, and contingency.

* Data storage criteria

o There may be a limitation on how many email messages can be saved.

3.0 Method Of Study

We have taken many approaches and procedures to carry out the feasibility study:

* Email

* Mobile conferencing

* Meetings

We have used the email facility to email each other the work, so they can complete their part, this study was mainly build on each question, and so we constantly emailed each other the work completed so far. If anyone had any problems with the work, then they would phone me (Kamran) up, and I would set a date for a meeting. Our group had meetings regularly every week, so we kept up to date, and this was a good opportunity to find out if anyone has any problems.

If there was a big problem and no one was in university, then I would phone each of the members, and we would have a mobile conference for around 5 - 10 minutes.

As I said we had meetings regularly each week. In the meeting we set targets and timeline for each member. We also had meetings to deal with any misconduct, like for example if a member missed a meeting, then they will need to have a valid reason or they will get the yellow card. I have been very hard on the members so they can complete the work on time. If any of the members missed a workshop more then twice in a row, they would have got the red card, I have been a bit hard on them so they finish the work of, which I set.

The sources of information, which we used where:

* Internet sites

* Textbooks

* Own knowledge

* Workshop and lecture notes

From the internet site many of the members of the group had got information on examples of a feasibility study. From the textbook we had got information about how to complete an appendix, and how to cite references.

Many of the group members had used their own initiative to complete their tasks. As most of the work was common sense or already covered in past education.

But the workshop and lecture notes was the biggest help, which made us complete the study. Without the lecture and workshop notes we would not of had known how to complete the feasibility study to meet the requirements.

Everyone in the group where key in finishing the feasibility study, without the commitment and motivation of everyone we could not of had finished of the study successfully.

4.0 Project & Problem Definition

4.1 Problem definition

The surgery is situated on the main road in a south-east London suburb. Currently the surgery has 1 secretary and 6 receptionists. The surgery currently uses computers and 'pen and paper' to carry out their daily duties, for example, booking appointments, registering new patients etc...

By using pen and paper it does not allow the surgery to run as efficiently as possible, for example altering appointments, since appointments are noted manually in a diary, it would take a long time for the receptionist to correct any alterations. Whereas if the surgery was to be computerised, the receptionist would only have to do a search and make any alterations as required.

Therefore By making the surgery computerised it would make life easier for the administration staff.

The surgery has for a web site which the patient can access information about the surgery, for example opening time, another basic information about the surgery.

The surgery wants to put up forms on the website so that the patients could complete the forms and then email them back to the surgery. These could be used to request appointments, repeat prescriptions, to register with the surgery as a new patient or to inform us of change of name, address, or phone number.

4.2 Objectives of the new system

* Is to make life more easier for the receptionists

* Give a faster response to the patients

* Allow for the surgery to run more efficiently

* Make it easier for patient's request for repeat prescriptions by Email, rather than having to go there personally to hand in their requests.

* Make it easier and more faster for patient's book appointments by Email

* Make it easier and faster for patients to alter personal details, for example change of name/address/telephone number by email.

5.0 Analysis

5.1 Aim:

5.1.2 Website needs to allow patients to see what surgeries are available, the times of the surgeries the doctors and nurses details, the clinics that are run, etc.

5.1.3 For new prospective patients, the site will have to provide information about different surgeries, so they can decide, which surgery best suits them.

5.1.4 The site also has to allow the user to be able to book online for an appointment via email. These email will then have to be stored together as an archive so it will be easier for the receptionist to find out who's got an appointment what time and date, and if anyone has missed any appointments.
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5.1.5 Site, which will allow the surgery to e-mail different practices and hospitals within the Local Health Authority.

5.1.6 The website needs to allow differing access depending on who's using it, like for example a doctor should have more access rights than the receptionist.

5.1.7 The website will also need to provide a password system for the patients, so only they can change there personal information.

5.1.8 The site will only be available to residents who live within the boundaries of the surgery, as it wont be very clever to allow people ...

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