The aim of the lego exercise is to understand the key steps of method study. In the exercise, MBA students assemble the blocks with different colors on a plastic base according to the requirement indicated on the worksheet.

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Introduction

While the capability of individual employees shall not be ignored, the productivity of modern enterprises is getting more and more dependent on the management art. Frederick Windlow Taylor, the author of The Principles of scientific management, clearly indicated the key points of operation management - "the planning and execution of work tasks should be separated, management taking responsibility for determining the most effective methods, establishing a measurement of the resulting work content, and providing the necessary equipment and training to allow the workers to employ them effectively (Ronnie McMillan, 2002, p142)".

Scientific management, developed by Taylor in 1911, is a widely used approach for job design. The approach includes two elements: method study - concentrating on determining the most effective and efficient method, and work measurement - measuring the time for completing a task at defined level of performance. This essay will introduce the block-structure assembly, a job design exercise for method study. Furthermore, how jobs are designed for PABX installation projects in Nortel Networks, the organization I worked for, will be reflected and compared with Taylor's theory.

Account of the Block-structure Assembly Exercise

The aim of the lego exercise is to understand the