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The case study I have chosen is Northwestern Business College. Northwestern Business College is a small private 2-year college with three campuses in Chicago, Bridgeview, and Naperville. The goal of this study is to identify software and hardware that wil

Extracts from this document...

Introduction

Term Project

Northwestern Business College


Table of Contents

1Introduction

2Methodology

3Findings

3.1Chicago Campus

3.2Bridgeview Campus

3.3Naperville Campus

3.4Rosemont

4Recommendations

5Business Continuity Disclosure


  1. Introduction

The case study I have chosen is Northwestern Business College. Northwestern Business College is a small private 2-year college with three campuses in Chicago, Bridgeview, and Naperville. The central administration office is located in Rosemont. Northwestern Business College is Chicago’s first private business college which opened in 1902. The college offers programs in business, accounting, computers, hospitality, paralegal, medical assisting, travel, and administrative assisting. The college’s mission statement is “The professionals of Northwestern Business College, an institution of higher education, empower students to realize their career potential and individual goals. Our quality educational programs combined with our commitment, integrity, and personal attention, provide a vital human resource to the community.” (http://www.northwesternbc.edu/about/about-view.cfm)

The company has experienced tremendous growth in the past few years and with that growth a higher demand for data and reliability. The college realizes that their reliance on technology grows each day in each of their business units. The loss of certain systems, even temporarily, within their infrastructure can have a severe impact on their business. At the present time the company has a high amount of single points of failure. These single points of failure need to be addresses in order to improve availability and guarantee the continuity of critical business functions/services.

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Middle

Goldmine – Admissions tracking database

Cisco Wireless Access Point

Admissions

Internet, Email, File System, Student Record System(SRS), Goldmine, Voicemail

Email – Exchange 2003

SRS – Paradox database

Goldmine – Admissions tracking database

Fiber Optic

Admissions

Internet, Email, File System, Student Record System(SRS), Goldmine, Voicemail

Email – Exchange 2003

SRS – Paradox database

Goldmine – Admissions tracking database

Firewall

All departments and students.

Internet, Email, File System, Student Record System(SRS), Goldmine, Voicemail, Library Catalogue

Email – Exchange 2003

SRS – Paradox database

Goldmine – Admissions tracking database

Library Catalogue – Book tracking system

VPN Router

All departments.

File System, Student Record System(SRS), Library Catalogue

Library Catalogue – Book tracking system

Internet Router

All departments and students.

Internet, Email

Email – Exchange 2003

image00.jpg

  1. Bridgeview Campus

SPOF Item

Services Affected

Applications Affected

Application Description

Firewall

All departments.

Internet, Email, File System, Goldmine, Voicemail, Library Catalogue

Email – Exchange 2003

Goldmine – Admissions tracking database, Library Catalogue – Book tracking system

VPN Router

All departments.

Email, File System, Goldmine, Voicemail, Library Catalogue

Email – Exchange 2003

Goldmine – Admissions tracking database, Library Catalogue – Book tracking system

Internet Router

All departments and students.

Internet

Fiber Optic

All departments.

Internet, Email, File System, Student Record System(SRS), Goldmine, Voicemail, Library Catalogue

Email – Exchange 2003

SRS – Paradox database

Goldmine – Admissions tracking database

Library Catalogue – Book tracking system

The Bridgeview campus has 100 computers and 150 users. After diagramming the network infrastructure of the Bridgeview campus I have identified the following single points of failure and the services that are affected by them:image01.jpg

  1. Naperville Campus

The Naperville campus has two buildings, 50 computers, and 50 users. After diagramming the network infrastructure of the Naperville campus I have identified the following single points of failure and the services that are affected by them:

SPOF Item

Services Affected

Applications Affected

Application Description

Firewall (Naperville)

All departments.

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Conclusion

  1. Fiber Optic
  • 1 Additional Fiber Optic Run in Chicago
  • 2 Additional Fiber Optic Runs in Bridgeview
  • 1 Additional Fiber Optic Run in Naperville
  • Fiber run $1500 per run multiplied by 4 equals $6,000.

Total Cost: $6,000

  • Cost per outage is $1,919.57.
  • Estimating 2 outages a year.

ROI = (1,919.57 * 5) –

            (6000) / 6000)

ROI = 0.60 or  60%

  1. Bridge
  • 3 new Bridges
  • Cisco Aironet 1310 Wireless Bridge $867 per unit multiplied by 3 equals $2,601.

Total Cost: $2,601

  • Cost per outage is $1,919.57.
  • Estimating 5 outages a year.

ROI = (1,919.57 * 5) –

            (2601) / 2604)

ROI = 0.60 or  60%

  1. Business Continuity Disclosure

At Northwestern Business College, we recognize how heavily our shareholders and stakeholders rely on our systems and services. We also recognize that business disruptions of varying scope can and do occur. Northwestern Business College wants you to know that we have plans in place designed to continue service in the event of a business disruption.

Northwestern Business College have developed plans to recover from situations including, but not limited to, facilities failures that may cause business interruption. These plans are designed to account for interruption of various lengths and scope and require that Northwestern Business College is able to recover mission critical functions according to their time criticality. In order to maintain secure effective plans, Northwestern Business College does not provide the specific details in this notice, but you should be aware that Northwestern Business College’s business continuity plan includes the following:

  1. Identification of all mission critical systems.
  2. Backup facilities and arrangement.
  3. Alternate communications between the firm and customers, employees, and regulators.
  4. A review of financial and operational risks.

Please note that Northwestern Business College’s Business Continuity Plans are reviewed as necessary, and at least annually, to ensure they account for technology, business and regulatory changes, operations, structure or location.

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