Website Design. This is a Texans Credit Union online website. It has recently been upgraded and allows the user to perform banking related functionality. Our area of focus for this project is the self service section of the website.

Authors Avatar

Texans Credit Union Case Study                                                                                MIS6308

Texans Credit Union

Case Study

MIS 6308

Professor Srinivasan Raghunathan

Amr Hambazaza


Table of Contents

1. Process CD Purchase Request:        

2. Open Account        

3. Request Tax Information        

4. Wire Transfer Request        


Source Documents:


Section 1: Existing System:

Website Functionality

This is a Texans Credit Union online website. It has recently been upgraded and allows the user to perform banking related functionality. Our area of focus for this project is the self service section of the website. This includes:

  1. Creating a new account type within an existing member account.
  2. Retrieving tax records for previous years.
  3. Creating a Certificate of Deposit from existing funds.
  4. Wire transferring funds to another bank account at another institution.

Problems/Ideas:

  1. Once a user is logged in additional activities shouldn’t require resubmitting known information. For example when purchasing a CD the Texans Online System asks the user to submit the member name, member number, drivers license number etc…
  2. Tax information should be displayable online and not just mailed to home address.
  3. When ordering a Certificate of Deposit display the current rates offered to the customer.
  4.  When ordering a CD, display the current balances in existing accounts that can be transferred into the CD.
  5. In wire transfer request form, when the user enters the swift code then the bank should be looked up from the database and the bank name and address should be automatically filled in. Alternatively the list of Banks should be displayed and when one is selected the swift code and address should be filled in. This would reduce the likelihood of a data entry error.
  6. The list of account types should be standard and should reflect the actual account types that the user has. For example the list on the wire transfer form is [Checking| Money Market| Performance Money Market| Savings] but the list on the create CD form is [Savings |Checking | Checking II| Money Market | Performance Money Market ].

Context Diagram:

This is the original context diagram. While the key use cases are all clearly defined in the existing Texans Online System, the functionality is rudimentary at best and is a simple transposition of the existing paper forms into online format.


Use Case Descriptions:

1. Process CD Purchase Request:

Primary Actor: Customer

Stakeholders: Bank teller

Trigger: Submission of a new CD Purchase Request

Relationships:

        Include: Verify Account Information, Verify Necessary Funds

        Extend:

Normal Flow of Events

  1. Verify that the the CD purchase request is valid and complete
  2. Execute Verify Account Information Use Case
  3. Execute Verify Necessary Funds Use Case
  4. Add CD to customer account.
  5. Transfer funds from customer selected account into newly created CD.

Exceptional Flows:

        1. a1. IF any information is missing on the CD Purchase request form then immediately notify customer via the web page.

        2. a1. IF customer enters invalid account information then immediately notify customer via web page.

        3. a1. IF the customer lacks the necessary funds then immediately reject the CD creation request.

Join now!


2. Open Account

Primary Actor: Customer

Stakeholders: Bank teller

Trigger: Submission of a “Open an Account” form

Relationships:

        Include: Verify Account Information

        Extend:

Normal Flow of Events

  1. Verify that the open account form is valid and complete
  2. Execute Verify Account Information Use Case
  3. Add new account for existing member.

Exceptional Flows:

        1. a1. IF any information is missing on the open account form then immediately notify customer via the web page.

        2. a1. IF customer enters invalid account information then immediately notify customer via web page.

3. Request Tax Information

...

This is a preview of the whole essay