• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

In this essay I will explore the ways in which individuals in care settings are enabled to find their voice and express their thoughts. I will look at the carers approach to collecting and recording this information.

Extracts from this document...


´╗┐In a modern world where people have the opportunity to speak exactly what?s on their mind, how do we support people who can?t easily express themselves? As a society, we yearn for information and can easily access it but how do you access information that is hidden away inside a person? In this essay I will explore the ways in which individuals in care settings are enabled to find their voice and express their thoughts. I will look at the carers approach to collecting and recording this information. Attachment theory is a term coined by John Bowlby. Bowlby supposed that early childhood attachment with a primary care giver is crucial for the child?s future survival. An attachment figure is a person that provides and teaches the child, ??the significance of an attachment-figure is that the baby uses her or him as a ?secure base? (K101, Unit 5, p28) Children form strong relationships if they have a stable, consistent period in which to attach. They watch behaviours and learn boundaries, communication skills and memories. Robyn Fivush describes this early forming as ?the internal working model?. This has been described as scripts or ?little ?stories? that children form in their minds, to explain how they think events tend to flow in their world? (K101, Unit 5, p31). ...read more.


The Children Act 1989, ?emphasises partnership in a working relationship with parents and carers? (K101, Unit 5, p21) Life Story work allows the child a choice in who they would like to be involved and what information they can disclose. Parents and carers are invited into Jordan?s past and they are supporting him in having a voice and being heard. This must be a very meaningful experience for a child who has had no real choice in their past experiences. Life story work also allows for the child to begin forming stronger internal working models by using photographs and encouraging new experiences. Suzanne?s work with Jordan demonstrates the advantages that a person can have when they are encouraged to communicate their experiences to others. Suzanne must consider the way in which she approaches her work with vulnerable people as she may be asking them to uncover painful memories. There are many ways in which Suzanne does this. When watching her, she is sat with Jordan on his level, uses eye contact and practices empathetic listening. By using these communication skills, Suzanne creates an equal partnership and a comfortable, sharing environment. If Suzanne did not approach the work sensitively, she may find the child putting up barriers if they felt undermined or patronised. ...read more.


Mitchell wanted to show ?the human side of the place? and also felt he could ?challenge the stereotypes of the institution? (K101, DVD, Unit 7, Video 7.1) Mitchell interviewed two former residents of the hospital, Margaret Scally and James Lappin. He asked both participants about their views on life at the hospital. When interviewing, Mitchell positions himself opposite the participants and has a relaxed, open posture that encourages eye contact. Mitchell is patient, waiting for answers and he listens empathetically to the participants when they speak. Mitchell uses open-ended questions to try to tease out their true feelings. This could have been rather liberating for the participants considering that they were told what to do, think, wear and eat whilst living at Lennox Castle. Mitchell is a catalyst for their memories, ensuring that their voices are heard. Mitchell has views on the ethical issues that can exist within oral history when working with people with a learning disability. Mitchell explains that it is important to gain consent and to make clear what the material will be used for as everybody can be vulnerable in this position. By respecting an individual?s privacy and confidentiality, Mitchell is demonstrating good care practice. Extracting and recording information that lies deep within a person requires sensitivity, tact and an equal partnership between those involved. In the past, care settings had an institutional perspective, relying on staff to control people and encourage batch living. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our University Degree Social Work section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Here's what a teacher thought of this essay

3 star(s)

In this essay there is an examination of ways in which service user's views are heard. Lifestory work is included, and how interviews are used - perhaps the use of forums or growth of the Web in obtaining feedback could also be included? Good mention of law with regards to working in partnership. What do Local Authority charters/policies say about seeking feedback?

Marked by teacher Diane Apeah-Kubi 25/03/2013

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related University Degree Social Work essays

  1. Marked by a teacher

    Youth Work Essay - we shall look at the history and development of youth ...

    4 star(s)

    The origin, and earlier developments of youth work in Ireland, closely follows the British developmental pattern. Ireland was part of the United Kingdom when the first youth organizations were established during the latter part of the 19th century. In the beginning, youth groups mainly catered for boys, and were completely voluntary.

  2. Marked by a teacher

    Compare and contrast rational and incremental models of policy making.

    3 star(s)

    These definitions highlight his point that the rational method has nothing to do with the incremental method. At the centre of Weimar and Vining's rationalist mode is the outline for deciding on policy alternatives. These authors advise limiting the number of alternatives to "between three and seven"10 - this is a contrast to Lindloom's infinite possibilities.

  1. Counselling in a diverse society - stereotyping, language issues, different belief systems, ...

    As belief systems are so important it is necessary not only for the counsellor to have an understanding of his own belief systems but be able to respect the belief systems of others. For example a counsellor with very strong orthodox religious beliefs may find it difficult to offer the

  2. Analyse an intervention that took place on your first practice placement

    Making initial contact is one of the 8 practice skills recognized by Coulshed and Orme (1998) that are needed when applying systems theory in practice. I made sure that I was clear, concise, comprehensive and courteous during the telephone call which is highlighted by Koprowska (2005)

  1. "Youth Workers - Agents of social change or agents of social control?"

    on the young people, which would result in their needs being met, and being able to have a participative role in society. The Milson-Fairbairn Report believes that the youth service should be more than buildings and organisations. It should be more than discipline and control.

  2. A Comparison of a Nuclear and Extended family

    ( Barnes, 1995) Economic support varies between families. Both the extended and nuclear family are economic units, however, in the U.K. family members are no longer totally dependent on each other for economic survival. The state provides an economic safety net through State benefits that prevent starvation and destitution reminiscent of the past.

  1. Unit K/601/7629 Professional Organisational Issues In counselling assignment

    Rogers coined the term ?Actualisation?. The concept is that human beings have the desire and drive to actualise their potential, to developing in a complete way, to be the best they can be. The person-centred approach also works on the premise that clients are capable and trustworthy and the focus is on the client?s ability to make changes for themselves.

  2. TASK-CENTERED APPROACH. This essay takes a social work case study as the basis for ...

    Unfortunately, these operations drained NG?s strength to the point that, after three weeks, he developed pneumonia. For around three days, he was on a respirator and his wife was informed that he was not expected to make it through the night.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work