• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month


Extracts from this document...


THERE IS NO LONGER A DIFFERENCE BETWEEN MANAGEMENT OF THE PUBLIC AND PRIVATE SECTOR The last twenty years have seen major changes within the public sector. The conservative government changes during the 1980's to 1990's saw them introduce improved services and long awaited improved efficiencies in the welfare state for instance. The reforms which took place by the conservative government, and latterly by the Labour government completely altered the way in which public sector management is carried out, thus leading us to the statement "There is no longer a difference between management of the public and private sector". Without a clear measurement of success, the public sector has often had measures imposed upon it in the form of performance indicators. Such indicators usually concentrate on a quantitative approach, examining elements of service, which can be measured (e.g. school truancy levels, hospital waiting times). Whilst many such indicators are important in the measurement of economy and efficiency, they are limited in accurately appraising effectiveness, which can only be properly examined through qualitative methods. The largest external influences resulting in the change in public sector in the last twenty years is political, legal, economic and socio cultural. The political agenda in the 1980's had several core themes. In order to change the way public sector was being managed, the government needed to alter the whole culture of the public sector and initiate and implement quite radical reforms. ...read more.


These new 'not for profit' organisations were then able to attract private finance and invest in their neglected stocks and meet the requirements of the Decent Homes Standards by 2010. The managers of LSVT's and ALMO's have had to adapt to heavily involving their customers in matters concerning service delivery. The service delivery, greatly improved efficiency, quality and cost effectiveness was paramount. The overall corporate and strategic aims and objectives of the organisations was the focus of the new public sector managers. They are accountable on a greater scale to their boards, Housing Corporation, Audit Commission and customers in general. Their performance is monitored on a larger scale and accountability is vital. They need to demonstrate long-term viability and sound financial planning. With the government's Efficiency Agenda, organisations are in the necessary position of making gains via pooling their expertise and experiences. Public sector mangers are acutely aware that the government is eager to create a competition between organisations (especially for funding) therefore the gains via efficiency vehicles is essential. The government introduced Compulsory Competitive Tendering (CCT), Private Finance Initiatives (PFI) thus making cost cutting the imperative for public sector managers. They further increased the use of strategic models such as SWOT and PEST analysis, aligning the public sector more closely to the private sector at the strategic level. ...read more.


Private sector managers are painfully aware they are completely accountable to customers and ignore the fact that this has proved extremely costly to many companies. Providing structures to make public sector units solely accountable to customers remains the most important challenge for New Public Management. Within the public sector, synergy is more problematic to achieve than the private sector because conflicts between performance measures, stakeholders, cultural thinking and less managerial scope for risk taking mean conditions for closer customer orientation are difficult to accomplish. Uncertain, unclear and potentially changing long term goals by stakeholders make environmental conditions more turbulent and subject to sharp alterations within the public sector. Evaluation of success between the public and private sector remains deeply different. While private sector performances can be examined against measurable and comparable targets, such as profits, production or sales, this is not so simple in the public sector, with often conflicting performance indicators imposed. In such circumstances it is often more practical to manage for stability instead of managing for change. The elements are however becoming more aligned with the private sector. The growth of technology and fundamental sifts in culture have meant that the time lapse between private sector initiatives being taken up by the public sector have been reduced. Technology has also greatly helped the public sector to become more responsive and has a crucial part to play in delivering services more closely with customer wishes and demands. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our University Degree UK Government & Parliamentary Studies section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related University Degree UK Government & Parliamentary Studies essays

  1. Is there justification for government intervention in the uk housing market and how has ...

    Issues of Equity or Fairness 1. The proposals would require sellers of homes or their agents to provide some information that is currently obtained and paid for by buyers.

  2. Discuss the rationale and the role of public enterprises in the Caribbean.

    In 1970 the bauxite and sugar industries were taken over by the Guyanese government. By 1980 the government controlled about 80% of the formal economy. The Barbadian government took a pragmatic approach in their justification for the development of PEs in that country.

  1. Evaluate the development of social policy in the area of Housing

    smaller families, increases in real wages and the growth of Social Services (Fraser 1973 p190).

  2. What are the main options facing the government on taxation and public spending?Should expenditure ...

    Paying the benchmarking recommendations will inevitably lead to cuts for the big-spending departments of health, education and social services. These are the same departments that employ the health workers, teachers and administrators for whom it has been recommended that pay awards be made.

  1. The Health of the People: Public Health and Social Policy 1832-1875

    Every working class person lived in cramped conditions. If there was an out breakout of one disease or another it could be very easily spread between family members and neighbours. Sanitation and Drainage: Because of the types of houses that were being built were to get the builders profit they didn't bother with sanitation or drainage to any decent level.

  2. Finance & Public Expenditure - A case study

    benefit of the poorer territories at the expense of the richer ones. Another problem with the use of the Barnett formula is that there is a limitation in its arithmetic functions such that the use of a population-based approach is not appropriate when it comes to the computation of the

  1. Edwin Chadwick and his success in public health

    The public continued to approve of laissez- faire and believed it was an infringement of civil liberties for the government to intervene on matters of sanitation. Therefore, in 1844 Chadwick set about a propaganda campaign to raise public awareness of the issues surrounding public health part of which was the Health of Towns Association.

  2. public sector

    By 1841 this force numbered over 8,600 men. After being reorganised in 1836 Act they published the first constabulary code of regulations in 1837. The discipline was tough and the pay poor. The police also faced unrest among the Irish rural poor, manifested in organisations like the Ribbonmen which attacked landlords and their property.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work